Suggestions for BHCTM Field Placement Review the list of placement activities. With the supervision of an experienced healthcare professional, a BHCTM student is ready to step-in and help you achieve any one or more of these organizational initiatives. Supervised placement activities help your staff develop their teaching and mentoring skills and offer students unparalleled workplace experience and insight into what healthcare is really like. You get the help of a uniquely qualified student and the benefit of shaping one of tomorrow’s healthcare leaders. Placement hosts play an important role in preparing students for success and by working together with our students, great things are possible! Search by title, department, key word, organizational need, for example, Director, Clinical, HCTM, Support Customer Relationship, Risk Management, etc. Acronyms A.I. Artificial Intelligence AAMI Association for the Advancement of Medical Instrumentation ATP Acceptance Test Procedure CED Clinical Engineering Dept. CERC Capital Equipment Review Committee CFO Chief Financial Officer CMBES Canadian Medical and Biological Engineering Society CMMS Computerized Medical Management System COO Chief Operating Officer CSA Canadian Standards Association DEAP Department Equipment Acquisition Plan DM Demand Maintenance EOL End of Life ESP Equipment Support Plan FTE Full-Time Equivalent GMDN Global Medical Device Nomenclature GS1 Global Supply Chain HCTM Health Care Technology Management IEC International Electrotechnical Commission ISO International Standards Organization MDC Medical Device Committee MDP Medical Device Policy PM Planned Preventative Maintenance PPQ Pre-Purchase Questionnaire RFP Request for Proposal ROP Required Operating Practices RTLS Real-time locating system SOP Standard Operating Procedure UDI Unique Device Identifier Search: Department - Title Activity Description Chief Operations Officer Assist in research, data collection, analysis, and recommendations to support goals and organization-wide policy development Under the supervision of the COO, review and update existing polices Chief Operations Officer - In-House vs. External HCTM Service Benefits analysis of an in-house CED vs. external contract service Analyze the Financial, Clinical and Operational elements Space, FTE, test and measurement equipment, service and operators manuals, access to qualified clinical engineers, etc. Chief Operations Officer - Staff Planning for Artificial Intelligence Enabled Technology (5, 10 and 15 years out) Identify the services that are; likely, very likely and most certainly will be replaced by A.I. enabled technology Identify opportunities for skills retraining, job sharing and skills obsolescence Identify skills required in new hires to optimize A.I. enabled technologies Clinical - Department Equipment Acquisition Plan (DEAP) Assist dept. director prioritize technology acquisition Investigate technology utilization and reallocation within clinical area Develop specific training programs based on departmental needs Clinical - Outpatient Service Review Collect data, analyze, develop a workflow study and make recommendations to improve service Assess the current technology - criteria TBD Propose technology adoption to expand and improve service(s) Clinical - Real Time Asset Locating Systems (RTLS) Cost benefit analysis for the installation of real-time asset locating system. Metrics include: Nursing satisfaction Access to medical technology and utilization Ethics - Disruptive Technology A.I. Enabled Adoption Support research into ethical dilemmas triggered by new technology on cultures, relationships, religion, moral philosophies, etc. Use of Artificial Intelligence to diagnose, intervene, prescribe and treat Ethics - Disruptive Technology A.I. Enabled Adoption Support research into the effect on decision makers when A.I. is the preferred method Disruption to the professional whose job is threatened by A.I. Disruption to the organizations hierarchy Finance - Actual Cost of Ownership (Clinical Area) Collect all life-cycle costs for a technology including facilities, maintenance, salaries, accessories, efficacy, disposal, etc. Create a cost benefit analysis report Finance - Actual Cost of Ownership (Technology) Collect, assess and report on capital, utilization and/or disposal costs related to medical technology Assist CFO via research, data collection, analysis and recommendations Project life-cycle costs for select technologies Finance - HCTM Dashboard Collect financial decision-making needs requirements Create a dashboard (user interface) integrated with the CMMS Identify a variety of methods to display CMMS data for e.g., run charts, bar graphs, histograms, Venn diagrams, etc. Finance - Measure the Value of New Technology Proposals. Value = ratio of benefit to cost. Value = cost : benefit Develop assessment criteria such as; financial, health outcomes, utilization, efficacy, total cost of ownership, alignment with clinical objectives (MDP), decrease in use errors and risk reduction, compliance with new clinical procedures and practices, interoperability, etc. HCTM - Accreditation Preparation, Required Operating Practices (ROP) Assist in preparing the HCTM dept. for an Accreditation Canada audit Create a gap analysis and action plan to close the gap Review ROP requirements, collect, organize and present information to auditors HCTM - Audit HCTM/BMTY based on the CMBES Standards of Practice, AAMI EQ-56 and ISO-55001 Collect, assess and make recommendations to help HCTM/BMTY comply with the CMBES Standards of Practice and to deliver excellent customer service Develop a continuous quality improvement system to exceed the CMBES standards of practice HCTM - Audit Master Device Registry Check for records accuracy, completeness, compliance to standards, for e.g., GS1, UDI, GMDN, AAMI Check UDI’s are in use and at least 85% of the Master Device Registry is accurate Carry out audits to verify the accuracy of the Master Device Registry at the point-of-care HCTM - Audit the Master Device Registry Explore the entire organization for missing assets Update Master Device Register when assets are found Update device record, calibrate, remove from service, etc. HCTM - Change Management Identify stakeholders, perform workflow study, develop communications plan, participate in change team meetings, schedule change activities, implement change, plan follow-up activities and action plan to address deficiencies, develop long-term KPI’s HCTM - Clinical Maintenance Management System (medical equipment management system) Customize database queries to support complex decision making by HCTM, Clinical and Administrative staff Customize clinical user interface to support specific user groups Setup security properties HCTM - Creative Problem Solving Identify an enduring problem Organize a handpicked team and begin creative problem solving. Team members may come from across the organization. Implement solution, measure results and revise as necessary HCTM - Customer Survey Select client, develop survey(s), collect data, analyze and make recommendations to improve the delivery of biomedical services and to improve customer satisfaction Develop a method of constant data collection, and analysis based on key performance indicators (KPI) to ensure continuous quality improvement Implement plans, measure results, adjust as needed HCTM - Data Mining Review CMMS data collection for accuracy and completeness Propose creative queries to uncover new patterns in the data Make recommendations based on query and analysis of the data HCTM - Dept. Polices and Procedures Update dept. Policies and Procedures Manuals Develop and deliver instructional programs HCTM - Develop medical technology support plans for home health care Assist with the development, execution, measurement and quality assurance of hospital owned medical technology used in home health care Develop a clinical support plan Develop a pre-installation site preparedness plan HCTM - Develop planned equipment replacement schedule EOL (end of life), clinically obsolete, cost of ownership, utilization, new standards, adverse events, no longer in compliance with the products standard committee. Cost benefit analysis HCTM - End of Life (EOL) equipment purchasing plan Identify medical assets that are nearing end of life (criteria TBD) Update Master Device Registry and generate EOL medical device report Technology obsolescence and obsolete HCTM - Equipment Planning Assist in gap analysis, asses and itemize installed base, compare to clinical/functional planning, identify opportunity for technology reallocation, upgrading for future state, disposal, and/or recommend purchase new Develop Technology Readiness Report HCTM - Equipment Responsibility Matrix Classify medical technology by groups and specify those responsible for service for e.g., who looks after beds, wheelchairs, mattress pumps, physiological monitors, home healthcare equipment, etc. Assign responsibilities according to the HCTM HCTM - Equipment Support Plan (ESP) Home Use Devices Develop ESP for performance verification, planned preventative maintenance, demand service, training and user support Develop key performance indicators and measure the cost effectiveness of the ESP Update Master Device Registry to sort by technologies installed at home HCTM - Equipment Support Plan (ESP) internal Group technologies for e.g., GMDN code, dept., clinical service, owner, portable, shared via pool, etc. Develop ESP for performance verification, planned preventative maintenance, demand service and training and user support Develop key performance indicators to measure the cost effectiveness of the ESP HCTM - Flexible Asset Deployment Plan Group assets that can be shared and assets that permanently stay in one location or clinical area Develop policy and procedure for sharing assets Amend CMMS to make available to the clinical staff a library of assets, e.g., infusion pumps, NIBP, beds, etc. HCTM - Human Resources Regrading External Service Providers Collect qualifications (proof of training) of contracted service engineers Update records in Human Resources HCTM - Identify Technology Connected to External Vendors Warranty, contracts, rentals, loaners, etc. Coordinate contracts to improve efficiency and managerial control Develop SOP’s for record keeping HCTM - Installation of new technology Assist installation crew, reach milestones, optimize workflow, in-service education, set up maintenance schedule, etc. Add new technology acquisitions to the Master Device Registry (CMMS) Verify ATP (acceptance test approval) follow-up actions as required HCTM - Medical Technology Demand and Preventative Maintenance Assist regular CED/BMTY staff with demand and regular planned preventative maintenance Study, analyze and optimize a systems approach for delivering DM and PM services Update CMMS HCTM - Project Management Assistant Develop scheduling, performance measurements, estimate costs, describe and evaluate risks Organize meetings, develop agendas, and follow-up actions, etc. HCTM - Promote organization-wide awareness of HCTM/BMTY/CED Develop content for internal webpages, newsletters, briefings, presentations, focus groups, etc. Collect data, analyze and make recommendations to improve profile HCTM - Readiness Report (Technology) Assist with the development of a technology “Readiness Report” Assess an existing technologies environment (define assessment criteria) and develop a planning report for a smooth transition to new technology for e.g., software and/or hardware upgrade, renovation costs, disposal, care delivery plan during transition Associated technologies may be included in the investigation to ensure their long-term interoperability with the new technology HCTM - Redevelopment - Determination of Total Cost Identify all elements in the total cost of a new technology acquisition; opportunity, cost for time allocated for staff to join technology acquisition working group, redevelopment, deployment, education, accessories, facilities requirements, space, space opportunity cost, service-cycle, disposal, etc. HCTM - Strategic Plan Assist in the development of a HCTM (CED/BMTY) strategic plan in coordination with the Medical Device Policy Assist in the development of HCTM (CED/BMTY) equipment support plans (ESP) Assist in the development of ESP by selected criteria, for e.g., clinical location, similar technology, device type, etc. HCTM - Team Building Assist the HCTM develop job enrichment strategies to create an environment for self motivation Organize a communications plans fitting the information needs of the CED/BMTY Interview CED/BMTY employees to find out what they would like to change to improve their satisfaction HCTM - Technology Standardization Develop, edit and/or update the organizations technology standardization plan Audit installed base for compliance with Technology Standardization Policy HCTM - Technology Utilization Study and Improvement Plan Data collection, analysis and recommendations to maximize technology utilization Establish KPI’s, implement, measure and revise Health Informatics and Analytics Assist with the analysis of organizational issues Study how health informatics are influencing health care administration, innovation, research, practice and education. Help with all things HCTM, BMTY and CED LHIN - Medical Device Policy Update the Medical Device policy Assist Chair person of the Medical Device Committee Research and prepare presentations LHIN - Review Strategic Planning for inclusion and accuracy of the medical technology component Optimize medical device prioritization and acquisition Disaster planning, organize technology element for future pandemics Investigate how the installed base can be sorted by functionality LHIN - Update Master Device Registry (installed base of technology assets) Update the master device list (installed base of medical technology) across all coordinated hospitals, clinics, etc. Sort list according to LHIN strategic planning needs Compare LHIN clinical objectives with installed base relative to certain criteria define by LHIN’s clinical objectives MDC - Medical Device Committee Research topics selected by committee members Develop report(s) and presentations as needed by committee members MDP - Assist with the development of an organizational-wide (Medical Device Policy) Connect the MDP with Clinical Objectives, Corporate and Financial goals and gain approval of the Board of Directors Assure the MDP ISO-55001 Standard, sub clause 5.2 A framework to deliver appropriate medical technology management Nurse Educator Determine training needs by; medical technology, clinical floor, technology refresher training, etc. Develop training program(s) and deliver training where appropriate Update training records Nurse Educator Develop training program according to frequency and severity of demand service requests Utilize clinical user interface to provide answers to clinical FAQ’s by technology type (integrated with CMMS) Nurse Educator Create a “technology acquisition best practices” document to ensure all instructional resources are included at the time of a technology purchase Physician – TBD by physician Job shadow to collect baseline workflow information Propose technology solutions to improve efficiency, job satisfaction and care delivery Make recommendations for future technology acquisitions to support clinical speciality Purchasing - Capital Equipment Review Committee (CERC) Review the coordination of the organizations capital equipment assessment and acquisition process Make recommendations to improve the evaluation and assessment of capital equipment requests Update CERC polices and procedures Purchasing - Future Proofing Ensure technology purchases are compatible with future technologies Research technology innovation and interoperability trends Help write RFP shall statements Purchasing - Group Collect, analyze and organize needs assessment and estimate both capital and utilization costs Coordinate purchases Assist with the development of clinical/technical surveys, interoperability standards, RFP statements, evaluation, acceptance testing and training Purchasing - Group Update Polices and Procedures relative to technology interoperability Standards, current and evolving After sales technical and clinical support Remote service and information security Purchasing - Horizon Scanning Identify new and emerging technologies that meet clinical, financial and/or corporate needs Review planned equipment replacement schedules and correlate appropriate technology Attend trade shows, conferences and forums seeking specific information Purchasing - Horizon Scanning Home Healthcare Identify new and emerging technologies to return patients home more quickly Specify compatible tele monitoring technology with existing technology Analyze data to determine the Value = cost : benefit Purchasing - Human Factors Research, collect data, analyze and make recommendations about usability to reduce use error Compliance with IEC 62366 Purchasing - Product Standardization Policy Review, analyze and make recommendations to update product standardization policy Share information across the organization about new standards Create a benefits document to persuade clinical staff of the benefits of standardization Purchasing - Technology Acquisition, TAWG Co-lead Technology Acquisition Working Group(s) starting from pre-purchase questionnaire, clinical/technical surveys, RFP statement development, etc., through to technology acquisition, acceptance testing and deployment Purchasing - Technology Assessment Validate the operational status of a technology against; age, cost of ownership, compliance to standards, manufacturers support, conformity to clinical objectives, efficacy, efficiency, interoperability, standard of care, etc. Purchasing - Vendor Assessment, Pre-Purchase Questionnaire Determine the “must haves” relative to the support requirements established by the HCTM Create a pre-purchase questionnaire and distribute it to a select group of vendors Assess vendor response and create short list of qualified vendors who will receive the RFP Quality Management - Identify a medical technology process and/or procedure to be investigated (state the problem) Identify the elements, investigate alternative solutions, model the system, Integrate, deploy the systems, assess performance Apply a Systems Engineering approach to problem solving Quality Management - Identify organizational-wide issues with medical technology and discover root cause(s) Safety, adverse events, use errors, utilization, availability In-service training and education Identify abnormal patterns of failure and develop plans to address and correct systemic problems. Data mine CMMS data for patterns of abnormal activity. Quality Management - Medical Technology Identify specific objectives, collect data, develop plans to reach milestones, implement, measure and revise Determine baseline (standard) to measure against, develop KPI and implement Quality Management - Project Research Pre-renovation best practices Review standards Research, data collection, and organize Quality Management - Quality Systems Analysis by Dept., Clinical Area, Associated Technology, etc. Each clinical area undergoes an assessment of their needs relative to medical technology assessment, technical and user support A quality system is developed and implemented, KPI’s determined, measured and revised Quality Management - Workflow Study and Reengineering Take a systems engineering approach accounting for all elements. Optimize tasks based (task to be identified) on a clearly defined clinical, engineering, financial, corporate goals, etc., (defined objective) Develop a transition plan, implement, measure and follow up actions Risk Management - (Medical Device Safety Officer) Assist the Risk Manager to identify, and mediate risks associated with the use of medical electronics Develop, deliver and assess the effectiveness of an in-house educational program designed for the clinical staff Review the Risk Management section of CSA-Z32-15 for compliance Risk Management - Adverse Events, Recalls, Alerts, and Regulatory Validate the status of events requiring action, implementation, education, follow-up assessment and update record keeping Coordinate activities with organizations Risk Manager and HCTM Risk Management - Electrical Safety Instruction Develop organization-wide electrical safety instruction, testing and record keeping in compliance with standards Assist Human Resources and Risk Management to update records of staff participation and completion of testing Risk Management - Participate in the review of Medical Technology Adverse Events Polices and Procedures Collect, and analyze data and make recommendations to revise; Adverse Events, Incident Notification, Incident Reporting, Incident Investigation, Incident Record Keeping Sales and Marketing Support Market research, analysis and recommendations to enhance marketing approach Consider improvements in the supply-chain to increase sales Support customer relationship
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