Withdrawals and Refunds WITHDRAWAL If for any reason you wish to withdraw, you must officially notify the college in writing by completing and submitting an Official Withdrawal form [PDF – 34 KB] to the Office of the Registrar department. The official date of withdrawal will be noted as the date the withdrawal form is received. International students must contact the International Office for information regarding withdrawal or refunds. Learn more about international student withdrawals and refunds. Important Note: We are currently working through a large backlog of refund requests as the result of IRCC visa processing delays. Our normal refund processing time is 6-8 weeks, but as a result of the backlog, payments are being delayed beyond this timeframe. We apologize for this delay and sincerely appreciate your patience as we work through the backlog as quickly as possible. Apprenticeship students should contact Whitby Campus, Enrolment Services at 905.721.3300 for information on withdrawals and refunds. Please note: All students must complete and submit an official Withdrawal Form to cancel fees owing or to be eligible for a refund. Failure to register for your courses or not attend classes does not constitute an official withdrawal. Students who have not officially withdrawn from the college will be required to pay fees for that semester and will be recorded as having failed the program. REFUNDS Students who officially withdraw from their program within the first 10 days of classes will receive a full refund of all fees paid, minus the non-refundable deposit of $500. No refund, in whole or in part, will be processed for students who withdraw after the tenth day of the semester. If a student has opted to pay fees by installment (i.e. payment plan B), they are still responsible for the balance of fees owing for that semester. Tuition fees that have been paid for future semesters will be refunded. For students whose fees have been paid by OSAP or a sponsoring agency, refunds will be sent to the appropriate agency. Effective May 18, 2020, Durham College will process domestic student refunds, bursaries and awards via E-transfers. The first E-transfer issued to a student will result in a unique code being sent to the student’s MyDC account. Once a student logs onto MyCampus, they will need to click on the Helpful Links under Other links “View E-transfer answer.” REFUND APPEALS In extenuating circumstances such as an unexpected medical problem or a death in the family, the student may appeal a refund decision. These requests must be submitted in writing, along with appropriate supporting documentation to Office of the Registrar. Please note: Refund appeals will only be considered if received within the same academic year. For students whose fees have been paid by OSAP or a sponsoring agency, refunds will be sent to the appropriate agency.