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This combined theory and laboratory course will provide the Dental Assisting Levels I and II student with an overview of basic office procedures, with an emphasis on the relationship between the business office and the treatment room. Utilization of a common dental software program package (Dentrix) will occur: with topics such as client records, dental insurance billing, daily appointment scheduling, fees collection techniques and continuous care systems being discussed. Along with the use of technology in the dental workplace, student will study office communication skills and inventory management highlighting how to establish and maintain effective office relationships.