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  • Office Administration – Executive (Four consecutive semesters)

Office Administration – Executive (Four consecutive semesters)

Ministry-approved title: Office Administration - Executive


Credential
Ontario College Diploma
Location
Whitby
OCAS Code
OFEF
Next Intake
September 2025
View all intakes
Faculty
Faculty of Business and Information Technology
Length
Four consecutive semesters
Laptop
Learn more about laptop requirements
Delivery
Online Learn more.
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Program Overview

Executive assistants are administrative professionals who contribute to the effectiveness of an office in an important way. They manage projects and budgets, make travel arrangements and manage events, prepare communication and take on a collection of essential tasks. Excellent at time management, project management and multi-tasking, they are critical to any organization. In this online program, our industry-connected professors will prepare you to make an impact on any organization right away. Delivered synchronously, this program incorporates scheduled classes that you’ll join from the comfort of your home. Working virtually with your classmates, you will learn from professionals who are current in their field and will have the opportunity to enhance your resumé with real-life work experiences.

Intakes and Availability

Date Domestic Availability International Availability
September 2025OpenOpenApply now
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Admission Requirements

  • Ontario Secondary School Diploma (OSSD) or Mature Student Status
    AND
  • Grade 12 English (C or U)

Are you missing admission requirements? We are here to help.

Durham College (DC) offers pre-admission assessment testing to mature domestic applicants to meet admission requirements in English and/or math. Domestic applicants that are 19 years of age or older as of the start date of their program, and who do not have the required program credit(s) i.e., Grade 12 English and/or Grade 12 math are eligible to take an admissions assessment test.

Learn more about how to book Pre-Admission Assessment Testing here.

DC also offers Academic Upgrading. Courses are FREE and designed to help you meet the admissions requirements for this program. Available to individuals 18+, these courses are offered on-campus at DC. Boost your qualifications with:

  • Grade 12 Math (MAP4C equivalent)
  • Grade 12 English (ENG4C equivalent)
  • Grade 11 Biology (SBI3C equivalent)
  • Grade 12 Chemistry (SCH4C equivalent)

Learn more about Academic Upgrading and connect with our team to get started.


Tuition

  • Year one domestic: $2,722 (CAD)
  • Year one international: $14,884 (CAD)

View full costs


Semester 1 Courses

  • Communication Foundations (COMM 1100)
  • Document Production 1 (COMP 1117)
  • Keyboarding Fundamentals (COMP 1118)
  • General Education Elective (GNED 0000)
  • Technology and Office Procedures (INFT 1106)
  • Office Professionalism 1 (SOCI 1101)

View all courses


Career Options

WHAT YOU COULD BE:

  • Administrative assistant
  • Accounts payable clerk
  • Executive assistant
  • Customer service representative
  • Human Resources assistant
  • Office manager
  • Sales support representative
  • Virtual assistant

View all career options

Connect with us

I AM A CANADIAN APPLICANT

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I AM AN INTERNATIONAL APPLICANT

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Please contact the international office.

Program Details

This program is delivered online, offering you the structure of traditional classroom studies combined with the convenience of remote learning. Classes are offered in a compressed format on three consecutive days each week.

This two-year diploma program is designed to provide you with the skills and knowledge required of an executive office assistant. Without commuting or relocating, you will gain extensive practical understanding and knowledge of office concepts; business operations and procedures; current computer software; and how to collaborate on various management activities.

You will develop your skills through various learning methods such as group and individual projects, discussions, lectures, case studies and office simulations.

Emphasis is placed on the practical demands of the job including:

  • High-level word processing skills
  • Preparing professional documents with accuracy
  • Developing presentation, Internet, email, project management, spreadsheet and database skills in a network environment
  • Interpersonal and human relations
  • Meeting deadlines
  • Organizing activities

If you choose to pursue this option, you should enjoy working on computers and interacting with others. In addition, you must be willing to work to develop a professional level of ability in business skills.

You’ll interact with our experienced faculty members and classmates live online.

Please note: You will be required to achieve a keyboarding speed of 45 net words per minute to graduate.

Upon successful completion of your first year, you may elect to finish your studies and graduate with a one-year Ontario college certificate in Office Administration.

Students will be provided various Microsoft Office user specialist (MOS) certification opportunities.

Program Learning Outcomes

  1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  2. Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
  3. Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
  4. Operate and provide support related to the use, maintenance and procurement of office equipment and technologies.
  5. Evaluate, establish and administer a variety of records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
  6. Produce financial documents and reports by identifying and compiling relevant information and using accounting software.
  7. Prepare and produce a variety of business documents using available technologies and applying industry standards.
  8. Use interpersonal, leadership and client service skills to respond to diversity and to support the vision and mission of the organization.
  9. Research, analyse and summarise information on resources and services and prepare summary reports with recommendations.
  10. Select and use information technologies to support communication with internal and external stakeholders and to promote the organisation.
  11. Organize and coordinate meetings, conferences, special events and make travel arrangements, including the preparation of related documentation.
  12. Support the implementation of projects by applying basic principles of project management.

Admission Requirements

  • Ontario Secondary School Diploma (OSSD) or Mature Student Status
    AND
  • Grade 12 English (C or U)

Are you missing admission requirements? We are here to help.

Durham College (DC) offers pre-admission assessment testing to mature domestic applicants to meet admission requirements in English and/or math. Domestic applicants that are 19 years of age or older as of the start date of their program, and who do not have the required program credit(s) i.e., Grade 12 English and/or Grade 12 math are eligible to take an admissions assessment test.

Learn more about how to book Pre-Admission Assessment Testing here.

DC also offers Academic Upgrading. Courses are FREE and designed to help you meet the admissions requirements for this program. Available to individuals 18+, these courses are offered on-campus at DC. Boost your qualifications with:

  • Grade 12 Math (MAP4C equivalent)
  • Grade 12 English (ENG4C equivalent)
  • Grade 11 Biology (SBI3C equivalent)
  • Grade 12 Chemistry (SCH4C equivalent)

Learn more about Academic Upgrading and connect with our team to get started.

Industry Partners

ACCREDITATIONS AND ASSOCIATIONS

MICROSOFT CREDENTIALS

Students can earn the following globally recognized certificates by taking Microsoft Office Specialist exams as part of their document production courses: 

  • Microsoft Office Specialist: PowerPoint Associate (COMP 1117)
  • Microsoft Office Specialist: Word Associate (COMP 1221)
  • Microsoft Office Specialist: Excel Associate (COMP 2111) 

Students who successfully pass all three exams can earn an extra certificate that recognizes their accomplishment with the Microsoft Office Specialist: Associate (Microsoft 365) certificate. DC students are provided access to Microsoft Office 365 through the college’s Microsoft Office account.  

CCI-logo-Monserrat-Black-with-Tagline-and-R

CCI Learning is the exclusive Canadian partner of Certiport and through our partnership with them it enables us to bring Certiport’s Microsoft Office Specialist certifications to our students.

BOARDS OF TRADE AND CHAMBERS OF COMMERCE PARTNERSHIP

Students entering their first year of studies in a Faculty of Business and Information Technology program will receive a membership to all of Durham Region’s Chambers of Commerce and Boards of Trade for the duration of their studies, plus an additional year following graduation. As one of the only colleges in Ontario with this offering, DC is proud to provide students with access to local businesses at a regional level. 

The Chambers of Commerce and Boards of Trade include:

  • Ajax-Pickering Board of Trade
  • Brock Board of Trade
  • Clarington Board of Trade
  • Greater Oshawa Chamber of Commerce
  • Newcastle and District Chamber of Commerce
  • North Durham Chamber of Commerce
  • Whitby Chamber of Commerce 

Membership benefits:

  • Opportunities to connect with over 2,500 local businesses and jumpstart your career by networking with potential future employers;
  • Access to professional development events across Durham Region to gain unique business insights and learn from industry leaders; and
  • Learning opportunities to develop the in-demand skills to launch a successful career.

Image for bitm-chamber-partnership-programpg.

Courses

The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC. Students are responsible to ensure they are not duplicating their GNED or FNMI selections as per their diploma requirements. For a successful program completion, students must have successfully completed three unique elective courses as per their program of study.

Semester 1

  • Communication Foundations (COMM 1100)
  • Document Production 1 (COMP 1117)
  • Keyboarding Fundamentals (COMP 1118)
  • General Education Elective (GNED 0000)
  • Technology and Office Procedures (INFT 1106)
  • Office Professionalism 1 (SOCI 1101)

Semester 2

  • Business Writing Strategies (COMM 2710)
  • Document Production 2 (COMP 1221)
  • Financial Administration In The Office (FINC 1200)
  • General Education Elective (GNED 0000)
  • Practical Skills for Employment (SOCI 1203)
  • Office Professionalism 2 (SOCI 1204)

Semester 3

  • Intro to Bookkeeping (ACCT 2103)
  • Word Processing and Email (COMP 2109)
  • Advanced Spreadsheets and Microsoft Integration (COMP 2111)
  • Advanced Keyboarding (COMP 2112)
  • Field Placement Preparation (FDPL 2103)
  • Event and Travel Planning (HOST 2100)

Semester 4

  • General Education Elective (GNED 0000)
  • Desktop Publishing (INFT 2207)
  • Real Estate and Legal Administration (LAWW 2209)
  • Office Management (MGMT 2215)
  • Field Placement (OFEX 2200)
  • Intro to Project Management (PJMT 2203)

Courses, course descriptions and delivery formats are subject to change.

Course delivery

Online

Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.

In person:
Course is delivered in person, on campus within a classroom, lab, shop or studio.
Hybrid:
Part of the course is delivered online, remotely, and part is in-person on campus within a classroom, lab, shop or studio.
Online:
Fully remote course delivery.

Costs

Career Options

WHAT YOU COULD BE:

  • Administrative assistant
  • Accounts payable clerk
  • Executive assistant
  • Customer service representative
  • Human Resources assistant
  • Office manager
  • Sales support representative
  • Virtual assistant

WHERE YOU COULD WORK:

  • Corporate businesses
  • Educational and financial institutions
  • Municipal or provincial government
  • Non-profit organizations

Experiential Learning

FIELD PLACEMENT

Your learning experience will be complemented by a workplace field placement component. This will take place in an office environment and provide you with practical, hands–on experience and the opportunity to apply theories and concepts learned in the Office Administration – Executive program. 

PRE-PLACEMENT REQUIREMENTS

To be eligible for field placement, some employers may require students to provide (at your expense):

  • Entry Immunization Form completed by a health care provider.
  • Criminal Reference Check with Vulnerable Sector Check (no more than 6 months old at the time of placement).

Students enrolled in the Semester 3 field placement preparation course will be offered Mental Health First Aid as well as the Standard First Aid/CPR Level C certification as part of their program fees. 

To maintain confidentiality and security, the program utilizes an independent provider, Verified by Synergy Gateway for field placement documentation collection and validation. This process is the Electronic Student Permit Checking (ESPC).  

Program Transfer, Degree Completion and Additional Credentials

Durham College also offers degree completion opportunities with a number of Canadian and international institutions. Sample diploma-to-degree opportunities include:

  • Bachelor of Commerce (Honours) – Ontario Tech University (Ontario Tech)
  • Bachelor of Arts (Honours) – Educational Studies and Digital Technology – Ontario Tech
  • Bachelor of Professional Arts in Communication Studies – Athabasca University
  • Bachelor of Business Administration – General Business – Davenport University

Please visit our pathways page to learn more about how you can transfer your credits towards a degree.

Looking for more pathway opportunities or to transfer to Durham College? Click here for more information.

Tech Requirements

RECOMMENDED HARDWARE

  • Laptop: Personal computer (PC). A Mac is not recommended – see notes below*
  • Operating System: Windows 10 Professional (64-bit only) and later
  • Processor: Intel Core i5 or better
  • Memory: 4 GB of RAM (8 GB preferred)
  • Hard Drive: 250 GB or larger (Solid State Drive (SSD) preferred)
  • Warranty: 3 years parts and labour (On-site preferred)
  • 2 USB ports
  • Webcam
  • Microphone (headset preferred)

*Mac Computers

  • Some required software applications are not available for Mac.
  • Students who choose a Mac may need to purchase additional software to complete assessments and class exercises at their own cost.

SOFTWARE REQUIREMENTS

  • Windows 10 Professional (64-bit only)
  • Microsoft Office 2019 or 365 (Students will be provided access to Microsoft Office 365 through the College’s Microsoft Office account)
  • Chrome
  • Internet Explorer/ Edge
  • Mozilla Firefox
  • Acrobat Reader
  • Windows Media Player

NOTE: Some required software applications are not available for MAC OS or Chromebook. Please ensure that you have access to a PC.

Meet Your Faculty Experts

  • Jennifer Gibbs

    Program Coordinator, Faculty of Business and Information Technology

    Jennifer is the program coordinator for the Office Administration programs at Durham College, where she is also a full-time faculty member. As an alumna of Trent University, Jennifer earned a joint Honours degree in Business Administration and Computer Studies, specializing in Human Resources Management. Her unwavering commitment to education led her to further her studies, culminating in a Master’s of Education from D’Youville College. She is also an Ontario certified teacher (OCT). Jennifer’s dedication to her work is a testament to her commitment to continuous learning and growth. She takes pride in organizing and managing tasks effectively, ensuring smooth operations and successful outcomes. Her ultimate goal is to impart these skills to her students, reflecting her passion and commitment to education. Beyond her academic and professional roles, Jennifer has made significant contributions to her field as a published author. Her textbook, “QuickBooks Online: A Guide for Small Business,” published by Northrose Publishing, is a testament to her expertise. It is currently an essential resource in the Intro to Bookkeeping course in the Office Administration—Executive program. Jennifer is currently working on another textbook, set to be published in 2025.

  • Jana Forsyth

    Faculty Member, Faculty of Business and Information Technology

    With a career spanning over two decades in the higher education and learning development sectors, Jana has dedicated her professional journey to empowering individuals through innovative and impactful coaching and education strategies. Her passion for adult learning and instructional design is rooted in a deep belief that education is the cornerstone of personal and professional growth. As a part-time professor in the Faculty of Business, Jana is innovative in the academic classroom. She integrates diverse teaching methods, resources, and engaging adult learning methodologies to cater to students' varied learning styles and needs. Jana’s educational background, which includes a Master of Arts in Interdisciplinary Studies, a Certificate in Adult Education, a Certificate in Instructional Design, and an Advanced Diploma in Human Resources Management, is a testament to her commitment to continuous learning and professional development. As she continues contributing to the learning and development field, she aims to inspire and facilitate transformative learning experiences that empower individuals to achieve their full potential.

  • Dina Galanis

    Faculty Member, Faculty of Business and Information Technology

    Dina Galanis is a professor in the Office Administration - Health Services, Executive, and General programs at Durham College. Her credentials include an Honours Bachelor of Science in Biomedical Science from the University of Waterloo, a Bachelor of Education from York University, and a Master of Education in Developmental Psychology and Education focusing on Special Education from the University of Toronto. With over 20 years of experience in various administrative roles within the health sector, primarily at SickKids Hospital in Toronto, Dina brings extensive practical knowledge to her teaching. Dina has served as the Office Administration Program Coordinator and Academic Council Representative at Durham College. She is dedicated to delivering organized and engaging courses, both in-class and online. She is committed to fostering a supportive learning environment, with a promise to listen to and address student concerns promptly.

  • Sherry Stanton

    Faculty Member, Faculty of Business and Information Technology

    Sherry earned her Master’s in Adult Education at Yorkville University and has worked for almost 28 years in the health field. She has owned and partnered in ten offices, including dental, medical, and optical businesses. She then launched a consulting career, exposing her to an extensive network of health professionals. These connections led to teaching various courses in the College environment. Sherry believes that teaching encompasses the life of students. To appreciate how her students learn, she works at being fully engaged and in tune with how they feel and cope in the classroom and in their lives. Sherry strives to form connections with each of her students to facilitate trust and pave the way for their success, because when her students succeed, there is a sense of pride and satisfaction that is extremely rewarding.

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Durham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.

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