Office Administration – Health Services (Four consecutive semesters)

Program Overview

Health offices are increasingly complex, driven by technology and requiring strong administrators at the helm. As a student in this program, you will learn medical terminology and have a general understanding of anatomy and physiology. You will understand procedures required to operate a health care office and will be able to transcribe a wide range of health-related data. You will understand the latest hospital information systems and know how to use them. You will learn from professionals who are current in their field and will have the opportunity to enhance your resumé with real-life work experience.

This compressed program is delivered in four consecutive semesters, which means you are ready to graduate in only 16 months. Classes in this program are offered on three consecutive days each week.

Fast Track

Field Placement

Health Care

Admission Requirements

Ontario Secondary School Diploma (OSSD) or Mature Student Status
Grade 12 English (C or U)

View All Requirements

Intakes and Availability

Date	Domestic Availability	International Availability
September 2020	Open	Open

Tuition

Year one domestic: $2,722 (CDN)
Year one international: $13,322 (CDN)

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Semester 1 Courses

View All Courses

Career Options

WHAT YOU COULD BE:

Health/Medical Assistant
Health Care Administrator
Health Care Stenographer
Health Care Transcriptionist
Health Records Clerk
Patient Coordinator
Unit Clerk

View all Career Options

Program Details

Classes in this program are offered in a compressed format on three consecutive days each week.

The Office Administration – Health Services program is available in both a two-year format and a compressed (four consecutive semesters) option.

Please note: Students who choose the compressed, fast-track option will not have a semester off/summer break.

This program is designed to develop the skills required to perform administrative support in a wide variety of health care environments. Students will gain a practical understanding and knowledge on topics including:

Basic anatomy and physiology
Confidentiality and privacy
Medical billing
Health care ethics
Health care office and hospital procedures
Medical terminology and transcription
Electronic medical records software
Patient management

With the health care field constantly changing and computers bringing new concepts and approaches to office procedures, you will receive training in computerized medical records systems, computerized Ontario Health Insurance Plan billing systems, and other office equipment technology applications. This program will help you become a skilled and specialized professional that is comfortable with the latest technology and able to compete effectively in the workplace.

Please note: You will be required to achieve a keyboarding speed of 45 net words per minute to graduate.

Upon successful completion of the first two semesters for the compressed, fast-track option you may elect to finish your studies and graduate with a one year Ontario college certificate in Office Administration. Please make arrangements through Strategic Enrolment Services. Graduates with an average of 75 per cent or higher may use that qualification toward their Canadian Medical Secretary designation with the Ontario Medical Secretaries Association.

STUDENTS WILL BE PROVIDED VARIOUS MICROSOFT OFFICE USER SPECIALIST (MOS) CERTIFICATION OPPORTUNITIES

Admission Requirements

Ontario Secondary School Diploma (OSSD) or Mature Student Status
Grade 12 English (C or U)

Courses

Semester 1

Semester 2

Semester 3

Semester 4

Courses and course descriptions are subject to change.

Costs

YEAR ONE FEES	Domestic	International
Tuition	$2,722	$13,322
Compulsory Ancillary	$1,337	$1,812
Program Incidental	$15	$15
Total Fees:	$4,074	$15,149

Please note: fees are based on the 2019-2020 academic year and do not include textbooks. For more information please see Other fees to consider.

Career Options

WHAT YOU COULD BE:

Health/Medical Assistant
Health Care Administrator
Health Care Stenographer
Health Care Transcriptionist
Health Records Clerk
Patient Coordinator
Unit Clerk

WHERE YOU COULD WORK:

Community clinics
Educational or government institutions
General, health and wellness, alternative medicine or radiology clinics
Health care clinics
Health care laboratories
Health care offices
Hospitals
Insurance companies
Offices of physicians, surgeons, optometrists, chiropractors or other health practitioners
Pharmaceutical manufacturers and research facilities
Residential care facilities

Field Placement

Your learning experience will be complemented by a workplace field placement component in a health care office or hospital environment which will provide you with practical, hands-on experience and the opportunity to apply the theories and concepts learned in the Office Administration – Health Services program.

Pre-Placement Requirements

To be eligible for the field placement component of this program you must (at your expense) provide:

Current Level C CPR certification from a recognized provider
Current standard first aid certification from a recognized provider
Entry immunization form completed by a health-care provider
Criminal Reference Check – including Vulnerable Sector Screen (no more than 6 months old at time of placement)
Mental Health First Aid Training Certificate

In order to maintain confidentiality and security, the program utilizes an independent provider, Verified by Synergy Gateway for field placement documentation collection and validation. This process is the Electronic Student Permit Checking (ESPC). There is a cost associated with this external agency of $49.95. Please refer to the Office Administration – Health Services Fast Track Program ESPC Information Package for details.

Program Transfer, Degree Completion and Additional Credentials

Durham College also offers degree completion opportunities with a number of Canadian and international institutions. Sample diploma-to-degree opportunities include:

Laptop Requirements

RECOMMENDED HARDWARE

Laptop: Personal computer (PC)
Operating System: Windows 7, 8, 8.1 or 10 (if available)
Processor: Intel Core i5 or better
Memory: 4 GB of RAM (8 GB preferred)
Hard Drive: 250 GB or larger (Solid State Drive (SSD) preferred)
Other features: 2 or more USB ports

RECOMMENDED SOFTWARE

Windows 7 Professional 64-bit
Microsoft Office 2019 (2016 minimum)
Chrome
Internet Explorer/ Edge
Mozilla Firefox
Acrobat Reader
Windows Media Player

NOTE: Some required software applications are not available for MAC OS or Chromebook. Please ensure that you have access to a PC.

COVID-19 Information

Office Administration – Health Services (Four consecutive semesters)

Program Overview

Admission Requirements

Intakes and Availability

Tuition

Semester 1 Courses

Career Options

WHAT YOU COULD BE:

Program Details

Admission Requirements

Courses

Semester 1

Semester 2

Semester 3

Semester 4

Costs

Career Options

WHAT YOU COULD BE:

WHERE YOU COULD WORK:

Field Placement

Pre-Placement Requirements

Program Transfer, Degree Completion and Additional Credentials

Laptop Requirements

RECOMMENDED HARDWARE

RECOMMENDED SOFTWARE

Helpful Resources

College guide September 2020 [PDF]

College guide September 2020 [Interactive]

Graduate Employment Report [PDF]