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  • Computer Systems Technician

Computer Systems Technician


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Credential
Ontario College Diploma
Location
Oshawa
OCAS Code
CSTC
Next Intake
May 2023
View all intakes
Faculty
Faculty of Science, Engineering & Information Technology (SEIT)
Length
Four semesters
Laptop
Learn more about laptop requirements
Delivery
For program delivery information, click here.
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Program Overview

The Computer Systems Technician program is the perfect vehicle to launch a rewarding career in computer assembly, installation, configuration and troubleshooting. You will learn from industry-connected professors in new, state-of-the-art labs. This program is built on partnerships with some of the most influential names in networking today, including Cisco, IBM, AWS and Microsoft. Graduates will be able to help support computer users throughout an entire organization by deploying desktop and laptop systems, assisting users with day-to-day tasks, supporting help desk environments, troubleshooting networking issues and rolling out emerging technologies that will give their organizations a competitive advantage.

Intakes and Availability

Date Domestic Availability International Availability
May 2023OpenOpenApply now
September 2023OpenOpenApply now
January 2024Open Apply now
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Computer Networks
Computer Hardware
Hands On

Admission Requirements

  • Ontario Secondary School Diploma (OSSD) or Mature Student Status
    AND
  • Grade 12 English (C or U)
  • Grade 12 mathematics (C, M or U)

Tuition

  • Year one domestic: $2,722 (CAD)
  • Year one international: $14,186 (CAD)

View full costs

Semester 1 Courses

  • Communication Foundations (COMM 1100)
  • Computer Systems - Hardware (COMP 1116)
  • Introduction to Programming (COSC 1100)
  • Data Communications and Networking 1 (INFT 1104)
  • Introduction to Databases (INFT 1105)
  • Mathematics for IT (MATH 1114)

View all courses

Computer Networks
Computer Networks
Computer Hardware
Computer Hardware
Hands On
Hands On

Career Options

WHAT YOU COULD BE:

  • Call centre support
  • Computer service technician
  • Help desk technician
  • IT consultant
  • IT specialist
  • Information systems administrator
  • Network technician
  • Security administrator
  • Technical consultant
 

View all career options

Connect with us

Program related questions?

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Application related questions?

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International Students

Email
Live Chat
905.721.2000 ext. 7697

Domestic students

905.721.3000

Connect with us

Program related questions?

Email
Live Chat

Application related questions?

Email
Live Chat

International Students

Email
Live Chat
905.721.2000 ext. 7697

Domestic students

905.721.3000

Program Details

NOTE: Students enrolling in this program are required to purchase their own laptop. For specific hardware and software requirements for this program click here.

This program will provide you with the technical skills and expertise required to work in the high-demand world of personal computers, networking and application support to meet the information technology (IT) needs of modern organizations.

The program curriculum addresses the technical aspects of commonly used components and troubleshooting techniques for:

  • Computer hardware
  • Networking technologies
  • Operating systems
  • Security
  • System administration

You will also learn how to develop your communication and administrative skills and be trained in critical-thinking skills designed to help you respond to many technical challenges. As a graduate, you will be able to:

  • Challenge for industry-recognized certifications (e.g. Cisco - CCNA, Microsoft certification, CompTIA - A+, Net+)
  • Install and configure system software and network devices
  • Troubleshoot computer system and network issues.

Note: To ensure you make an informed decision about your IT career path, a common first semester is offered for the Computer Systems Technician, Computer Systems Technology, Computer Programmer and Computer Programmer Analyst programs. This approach will give you an opportunity to explore the systems/programming applications and networking/hardware applications of the IT sector.

Certifications

Students may choose to pursue the following industry certifications, which could require additional exams and/or related work experience to qualify:

  • CompTIA - A+; Network+
  • Linux LPIC-1
  • CISCO CCNA
  • Microsoft Certifications

ACCREDITATIONS AND ASSOCIATIONS

First-year students enrolled in this program will receive a membership to all eight of Durham Region’s Chambers of Commerce and Boards of Trade for the duration of their studies, plus an additional year following graduation. As one of the only colleges in Ontario with this offering, DC is proud to provide students access to local businesses at a regional level. 

The eight Chambers of Commerce and Boards of Trade include:

  • Ajax-Pickering Board of Trade
  • Brock Board of Trade
  • Clarington Board of Trade
  • Greater Oshawa Chamber of Commerce
  • Newcastle and District Chamber of Commerce
  • Scugog Chamber of Commerce
  • Uxbridge Chamber of Commerce
  • Whitby Chamber of Commerce

Membership benefits:

  • Opportunities to connect with over 2,500 local businesses and jumpstart your career by networking with potential future employers;
  • Access to professional development events across Durham Region to gain unique business insights and learn from industry leaders; and
  • Learning opportunities to develop the in-demand skills to launch a successful career.

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Program Learning Outcomes

  1. Identify, analyze, develop, implement, verify and document the requirements for a computing environment.
  2. Contribute to the diagnostics, troubleshooting, documenting and monitoring of technical problems using appropriate methodologies and tools.
  3. Implement and maintain secure computing environments.
  4. Implement robust computing system solutions through validation testing that aligns with industry best practices.
  5. Communicate and collaborate with team members and stakeholders to ensure effective working relationships.
  6. Select and apply strategies for personal and professional development to enhance work performance.
  7. Apply project management principles and tools when working on projects within a computing environment.
  8. Adhere to ethical, legal, and regulatory requirements and/or principles in the development and management of computing solutions and systems.
  9. Assist with the implementation of computer systems and cloud solutions.
  10. Install, configure, troubleshoot, maintain, upgrade and decommission computing system infrastructures.
  11. Automate routine tasks using scripting tools and programming languages.
  12. Install and monitor a database management system in response to specified requirements.
  13. Provide technical support for computing system infrastructures that aligns with industry best practice.

Admission Requirements

  • Ontario Secondary School Diploma (OSSD) or Mature Student Status
    AND
  • Grade 12 English (C or U)
  • Grade 12 mathematics (C, M or U)

Courses

The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.

Semester 1

  • Communication Foundations (COMM 1100)
  • Computer Systems - Hardware (COMP 1116)
  • Introduction to Programming (COSC 1100)
  • Data Communications and Networking 1 (INFT 1104)
  • Introduction to Databases (INFT 1105)
  • Mathematics for IT (MATH 1114)

Semester 2

  • Computer Systems - Software (COMP 1218)
  • Enterprise Client Support (COMP 1219)
  • General Education Elective (GNED 0000)
  • Data Communications and Networking 2 (INFT 1205)
  • Web Development - Fundamentals (INFT 1206)
  • IT Service Management (MGMT 1222)

Semester 3

  • IT Career Essentials (COMM 2109)
  • Powershell (COSC 2101)
  • General Education Elective (GNED 0000)
  • Data Communications and Networking 3 (INFT 2102)
  • Network Administration 1 (INFT 2103)
  • Linux 1 (INFT 2104)

Semester 4

  • General Education Elective (GNED 0000)
  • Cloud Technology Fundamentals (INFT 2203)
  • Network Administration 2 (INFT 2204)
  • Virtualization (INFT 2205)
  • Linux 2 (INFT 2206)
  • Project Management (PJMT 2200)

Courses and course descriptions are subject to change. Please note that as a result of COVID-19 the 2023-2024 program of study may be modified to accommodate program delivery changes.

Costs

Career Options

WHAT YOU COULD BE:

  • Call centre support
  • Computer service technician
  • Help desk technician
  • IT consultant
  • IT specialist
  • Information systems administrator
  • Network technician
  • Security administrator
  • Technical consultant
 

WHERE YOU COULD WORK:

  • Banks
  • Colleges and universities
  • Computer and network support companies
  • Government
  • Retail corporations
  • Software companies
  • Small to Medium Business
  • Telecommunications companies

Program Transfer, Degree Completion and Additional Credentials

Graduates may choose to return to Durham College to complete an additional year of study in the Computer Systems Technology program. Durham College also offers degree completion opportunities with a number of Canadian and international institutions. Please visit www.durhamcollege.ca/pathways to learn more about how you can transfer your credits towards a degree. Sample diploma-to-degree opportunities include:

  • Bachelor of Commerce (Honours) bridge – Ontario Tech
  • Bachelor of Arts (Honours) – Educational Studies and Digital Technology – Ontario Tech
  • Bachelor of Science – Computer and Information Systems – Athabasca University
  • Bachelor of Science - Network Management and Design and Network Security (Double Major) - Davenport University
  • Bachelor of Science - Network Security - Davenport University
  • Bachelor of Science - Technology Project Management - Davenport University
  • Bachelor of Information Technology - Griffith University
  • Bachelor of Computer Information Systems - University of the Fraser Valley

Please visit our pathways page to learn more about how you can transfer your credits towards a degree.

Laptop Requirements

MINIMUM REQUIRED HARDWARE

  • Intel I7 or AMD Ryzen 7 processor or better with chipset that must support virtualization
  • 16 GB of RAM
  • 1 TB hard drive
  • Ethernet Network Card or USB to Ethernet adapter
  • Wireless Network Card
  • One USB 3.0 port (two preferred)
  • Webcam
  • Microphone (headset preferred)

SOFTWARE REQUIREMENTS

  • Windows 10 Professional Edition

Land Acknowledgement

Durham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.

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