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  • Social Service Worker

Social Service Worker

Ministry-approved title: Social Service Worker


Credential
Ontario College Diploma
Location
Oshawa
OCAS Code
SSWK
Next Intake
September 2025
View all intakes
Faculty
Faculty of Social and Community Services (SCS)
Length
Four semesters
Laptop
Learn more about laptop requirements
Delivery
In person Learn more.
Or Explore our part-time option.
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PROGRAM
Information
Nights

May 14 Register Now for Program Information Nights

Program Overview

The Social Service Worker program combines academic study with practical experience to provide graduates with the skills, knowledge and attitudes required to work in the diverse and complex field of community and social services. The program focuses on the development of front-line interviewing and counselling skills that will prepare students to work with individuals and groups in a variety of social service settings, including group homes, women’s shelters, addiction and mental health facilities, employment programs and services for seniors.

Intakes and Availability

Date Domestic Availability International Availability PGWP eligible program. Learn more
September 2025OpenOpenApply now
January 2026OpenOpenApply now
ProgramHighlights
  • Success Stories
  • Resources
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Durham College 2025 Program Guide
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2025 Program Guide
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Other Resources
  • Attend a DC Information Webinar
  • Financial Aid Information

Admission Requirements

  • Ontario Secondary School Diploma (OSSD) or Mature Student Status
    AND
  • Grade 12 English (C or U)

Please note: This program may be highly competitive and have a specific selection process and application deadline. Please refer to Admission Processes for details regarding highly competitive programs.

JANUARY START

If you begin classes in January, you will complete semesters 1 and 2 (Year 1) from January to August and semesters 3 and 4 (Year 2) from January to August.

Are you missing admission requirements? We are here to help.

Durham College (DC) offers pre-admission assessment testing to mature domestic applicants to meet admission requirements in English and/or math. Domestic applicants that are 19 years of age or older as of the start date of their program, and who do not have the required program credit(s) i.e., Grade 12 English and/or Grade 12 math are eligible to take an admissions assessment test.

Learn more about how to book Pre-Admission Assessment Testing here.

DC also offers Academic Upgrading. Courses are FREE and designed to help you meet the admissions requirements for this program. Available to individuals 18+, these courses are offered on-campus at DC. Boost your qualifications with:

  • Grade 12 Math (MAP4C equivalent)
  • Grade 12 English (ENG4C equivalent)
  • Grade 11 Biology (SBI3C equivalent)
  • Grade 12 Chemistry (SCH4C equivalent)

Learn more about Academic Upgrading and connect with our team to get started.


Tuition

  • Year one domestic: $3,188 (CAD)
  • Year one international: $15,351 (CAD)

View full costs


Semester 1 Courses

  • Communication Foundations (COMM 1100)
  • Field Placement Preparation (FDPL 1103)
  • Indigenous Populations (INDG 1100)
  • Principles Of Psychology (PSYC 1119)
  • Lifeskills (SSWK 1100)
  • Professional Practice (SSWK 1101)
  • Interviewing and Counselling Skills 1 (SSWK 1102)

View all courses


Career Options

WHAT YOU COULD BE:

  • Addictions counsellor
  • Case manager
  • Crisis worker
  • Disability support worker
  • Employment counsellor
  • Intake worker
  • Mental health worker
  • Residential counsellor
  • Shelter worker
  • Youth counsellor
  • Community development worker

View all career options

Connect with us

I AM A CANADIAN APPLICANT

Contact recruitment
Live Chat
905.721.3126

Fill out the form to get more information on your program of interest, upcoming events, and how to become a Durham College student. By submitting your information below, you consent to Durham College contacting you via email and/or SMS with a minimum of 4 messages per month. You may withdraw consent at any time.

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I HAVE ALREADY APPLIED

Email admissions
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905.721.3000

I AM AN INTERNATIONAL APPLICANT

Contact
Live Chat
905.721.2000 ext. 7697

I HAVE ALREADY APPLIED

Please contact the international office.

Program Details

This program combines classroom work with practical experience to provide you with the skills, knowledge and attitudes required to work in the diverse and complex field of community and social services. It focuses on the development of front-line interviewing and counselling skills that will enable you to work with individuals and groups in a variety of social service settings. In addition to theoretical models, methods and skills of social service work practice, you will receive extensive training in:

  • Community organizing and development
  • Crisis intervention
  • Group work
  • Social welfare policy and social justice
  • Addictions and Mental health

As a graduate of the Social Service Worker program, you will be eligible to register as a social service worker with the Ontario College of Social Workers and Social Service Workers.

Program Learning Outcomes

  1. Develop respectful and collaborative professional and interpersonal relationships that adhere to professional, legal, and ethical standards aligned to social service work.
  2. Record information accurately and communicate effectively in written, digital, verbal and non-verbal ways, in adherence to privacy and freedom of information legislation, in accordance with professional and workplace standards.
  3. Integrate a practice framework within a service delivery continuum, addressing the needs of individuals, families and communities at micro, mezzo, macro and global levels, and work with them in achieving their goals.
  4. Plan and implement accessible and responsive programs and services, recognizing the diverse needs and experiences of individuals, groups, families and communities, and meeting these needs.
  5. Examine current social policy, relevant legislation, and political, social, historical, and/or economic systems and their impacts for individuals and communities when delivering services to the user/client.
  6. Develop strategies and approaches that support individual clients, groups, families and communities in building the capacity for self-advocacy, while affirming their dignity and self-worth.
  7. Work from an anti-oppressive, strengths-based practice, recognizing the capacity for resilience and growth of individuals and communities when responding to the diverse needs of marginalized or vulnerable populations to act as allies and advocates.
  8. Develop strategies and approaches to implement and maintain holistic self-care as a member of a human service profession.
  9. Work with individuals, groups, families and their communities to ensure that service provider strategies promote social and economic justice, and challenge patterns of oppression, discrimination and harassment, and sexual violence with clients, coworkers and communities.
  10. Develop the capacity to work with the Indigenous individual, families, groups and communities while respecting their inherent rights to self-determine, and to identify and address systemic barriers that produce ill-effects, developing appropriate responses using approaches such as trauma informed care practice.

Admission Requirements

  • Ontario Secondary School Diploma (OSSD) or Mature Student Status
    AND
  • Grade 12 English (C or U)

Please note: This program may be highly competitive and have a specific selection process and application deadline. Please refer to Admission Processes for details regarding highly competitive programs.

JANUARY START

If you begin classes in January, you will complete semesters 1 and 2 (Year 1) from January to August and semesters 3 and 4 (Year 2) from January to August.

Are you missing admission requirements? We are here to help.

Durham College (DC) offers pre-admission assessment testing to mature domestic applicants to meet admission requirements in English and/or math. Domestic applicants that are 19 years of age or older as of the start date of their program, and who do not have the required program credit(s) i.e., Grade 12 English and/or Grade 12 math are eligible to take an admissions assessment test.

Learn more about how to book Pre-Admission Assessment Testing here.

DC also offers Academic Upgrading. Courses are FREE and designed to help you meet the admissions requirements for this program. Available to individuals 18+, these courses are offered on-campus at DC. Boost your qualifications with:

  • Grade 12 Math (MAP4C equivalent)
  • Grade 12 English (ENG4C equivalent)
  • Grade 11 Biology (SBI3C equivalent)
  • Grade 12 Chemistry (SCH4C equivalent)

Learn more about Academic Upgrading and connect with our team to get started.

Courses

The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.

Semester 1

  • Communication Foundations (COMM 1100)
  • Field Placement Preparation (FDPL 1103)
  • Indigenous Populations (INDG 1100)
  • Principles Of Psychology (PSYC 1119)
  • Lifeskills (SSWK 1100)
  • Professional Practice (SSWK 1101)
  • Interviewing and Counselling Skills 1 (SSWK 1102)

Semester 2

  • Indigenous Elective (INDG 0000)
  • Development Across The Lifespan (PSYC 1207)
  • Diversity and Cultural Humility (SOCI 1208)
  • Field Placement 1 and Seminar (SSWK 1200)
  • Interviewing and Counselling Skills 2 (SSWK 1201)
  • Crisis Intervention (SSWK 1202)

Semester 3

  • General Education Elective (GNED 0000)
  • Pharmacology and Behaviour (PHRM 2102)
  • Social Welfare and Anti-Oppressive Practice (SOCI 2102)
  • Special Populations: Introduction to Addictions and Mental Health (SOCI 2103)
  • Special Populations: Introduction to Gerontology (SOCI 2104)
  • Family and Family Systems (SSWK 2100)
  • Group Counselling Skills (SSWK 2101)
  • Field Placement 2 and Seminar (SSWK 2102)

Semester 4

  • General Education Elective (GNED 0000)
  • Abnormal Psychology (PSYC 2206)
  • Social Justice (SOCI 2202)
  • Special Populations: Addictions and Mental Health Applied (SOCI 2203)
  • Special Populations: Gerontology Advanced (SOCI 2204)
  • Field Placement 3 and Seminar (SSWK 2200)

Courses, course descriptions and delivery formats are subject to change.

Course delivery

In person

Students will come to campus to complete in-person learning requirements. Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.

In person:
Course is delivered in person, on campus within a classroom, lab, shop or studio.
Hybrid:
Part of the course is delivered online, remotely, and part is in-person on campus within a classroom, lab, shop or studio.
Online:
Fully remote course delivery.

Costs

Career Options

WHAT YOU COULD BE:

  • Addictions counsellor
  • Case manager
  • Crisis worker
  • Disability support worker
  • Employment counsellor
  • Intake worker
  • Mental health worker
  • Residential counsellor
  • Shelter worker
  • Youth counsellor
  • Community development worker

WHERE YOU COULD WORK:

  • Addiction agencies
  • Community living associations
  • Educational institutions
  • Employment services
  • Mental health agencies
  • Social services agencies
  • Supportive living residences
  • Women’s shelters

Experiential Learning

Your learning experience will be complemented by over 450 hours of field placement experience under the supervision of qualified professional practitioners in two different placement settings. 

You also have the opportunity to travel abroad to destinations such as Costa Rica, for an international field placement experience. Bursaries are available through the International Office to assist with cost.

PRE-PLACEMENT REQUIREMENTS

Please note: There are costs associated with Electronic Student Permit Checking (ESPC), immunizations, lab tests and certifications. Be sure to keep all of your receipts for income tax purposes. These costs include:

  • Service fees for Verified, our documentation collection and ESPC verification partner.
  • Costs to complete mandatory immunizations, lab tests, and certifications.

It is required that students have completed the ESPC with Verified to be eligible for the field placement component of this program. You must (at your expense) provide:

  • A clear and current Criminal Reference Check (CRC) with Vulnerable Sector Screening (VSS). If you cannot provide a clear CRC with VSS, you may not be accepted for placement by a field placement agency. A CRC with VSS must be obtained from your local police station. You will be required to obtain additional CRCs with VSS prior to each placement term to meet field placement agency requirements.
  • Current Level C CPR certification from a recognized provider.
  • Current standard first aid certification from a recognized provider.
  • Entry immunization form completed by a health-care provider.

Links:

  • Social Services Worker Education ESPC Information Package
  • Verified ESPC User Guide

    Program Transfer, Degree Completion and Additional Credentials

    Qualified graduates can go on to take Durham College’s Addictions and Mental Health or Victim Justice and Interventions  graduate certificate programs. Graduates can also receive advanced standing towards the Bachelor of Community Mental Health and Honours Bachelor of Behavioural Science degree programs Graduates are eligible for membership with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

    Durham College also offers degree completion opportunities with a number of Canadian and international institutions. Sample diploma-to-degree opportunities include:

    • Behavioural Science – Honours Bachelor (Social Service Worker pathway to degree – HBBK) - Durham College
    • Community Mental Health – Honours Bachelor (Social Service Worker pathway to degree – HBMS) - Durham College
    • Bachelor of Arts with a major in Legal Studies – Ontario Tech University (Ontario Tech)
    • Bachelor of Arts (Honours) in Forensic Psychology – Ontario Tech University (Ontario Tech)
    • Bachelor of Arts (Hons) in Political Science – Ontario Tech University (Ontario Tech)
    • Bachelor of Commerce (Honours) bridge – Ontario Tech
    • Bachelor of Arts (Honours) – Educational Studies and Digital Technology – Ontario Tech
    • Bachelor of Arts (Honours), major in Psychology - Brock University
    • Bachelor of Community and Criminal Justice - Conestoga College
    • Bachelor of Science (Health Services Administration) - Davenport University
    • Bachelor of Human Services - Griffith University
    • Bachelor of Applied Science in Family and Community Social Services - Guelph University
    • Bachelor of Social Work - Lakehead University
    • Bachelor of Social Work - Laurentian University
    • Bachelor of Arts (Gerontology) - Laurentian University
    • Bachelor of Social Work - Toronto Metropolitan University
    • Bachelor of General Studies - Thompson Rivers University
    • Bachelor of Health Science - Thompson Rivers University
    • Bachelor of Social Work - Trent University
    • Bachelor of Arts - University of Windsor
    • Bachelor of Social Work - University of Windsor
    • Bachelor of Arts (Honours) Disability Studies - University of Windsor

    Please visit our pathways page to learn more about how you can transfer your credits towards a degree.

    Looking for more pathway opportunities or to transfer to Durham College? Click here for more information.

    Tech Requirements

    To help students have the best remote learning experience possible, Durham College’s IT Services department has identified technology recommendations for each program based on course needs and software requirements. While not required, students may want to consider these suggestions if they are purchasing a computer or laptop for the upcoming academic year.

    Processor: i3
    RAM: 4GB
    Storage: 256GB SSD
    Operating System: Microsoft Windows 10 Professional or Education x64 SP1
    Internet Browser: Internet Explorer 11 or Google Chrome (newest version) or Firefox (newest version)
    Network Adapter: 802.11ac 2.4/5 GHz wireless adapter
    Camera: Webcam/built-in camera
    Internet connection

    Questions regarding technology recommendations can be directed to the IT Service Desk  or the school office.

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    Land Acknowledgement

    Durham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.

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