Notice of Service Disruption

Current Disruption(s)

June 20 – Whitby Network interruption – Wi-Fi and Wired

This message is being sent on behalf of the IT Services.  Please direct inquiries to the IT Service Desk at servicedesk@dc-ot.ca or call extension 3333. 

WHAT
We are experiencing a network outage at our Whitby Campus.  

DATE
June 20, 2024 

DETAILS
We are currently experiencing a network outage at our Whitby campus impacting both wired and Wi-Fi connection.  Our technicians are working to investigate and restore services. 

WHAT YOU NEED TO DO
Please know that we are aware of these technical issues so there is no need to report this current outage to the IT Service Desk.  Classes are operating as usual. An email will be sent out once services have been restored.

June 18 – Founders 5 Parking Lot Closure, June 19-21

Please note that parking in the Founders 5 parking lot at the Oshawa campus will be unavailable from Wednesday, June 19 until Friday, June 21 to accommodate construction.

Current Founders 5 passholders can park in the Founders 4 parking lot during this timeframe.

We thank you for your patience and apologize for any inconvenience.

June 17 – Oshawa Library disruptions

From Monday, July 8 to Friday, July 19, Oshawa Library visitors will experience disruptions and limited access to several services and spaces due to installation of carpet tile on the library’s first and third floor:

  • Monday, July 8 to 9:
    • The first-floor printer in LIB 136E will be out of service.
    • The first-floor computer labs LIB136D and LIB136F will be out of service.
  • During the installation period:
    • Access to the third floor will be limited.
    • Software support services in LIB328 will be disrupted for a day during the week of July 15.
    • Adhesive glue will give off an odour.
    • One Library elevator will be reserved for contractor use and will be unavailable to the pubic. The other elevator next to it will remain in service.

Thank you for your patience.

June 14 – ENTRANCE CLOSURES FOR EXTERIOR CLADDING RESTORATION

Starting Monday, June 17, we will be continuing the exterior restoration of the Gordon Willey Building at the Oshawa campus. This project will affect access to certain areas, seen here, and as follows:

  • Area #1: The southeast entrance to F Wing will be closed from June 17 to June 23. Alternate exits include the F Wing north entrance and the G Wing south and north entrances.
  • Area #2: Once the work at Area #1 is completed, the crew will move to the B Wing southwest entrance. This entrance will be closed from June 19 to June 30. Alternate exits include the B Wing south, east, and north exits.

Signage will be posted to direct foot traffic and indicate alternative routes.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our facilities. Please plan your routes accordingly and follow the posted signs.

April 25 – Centre for Innovation and Research at Oshawa campus

What:  Facilities is renovating washrooms CIR110, CIR111 and CIR106.

Where: The Centre for Innovation and Research (CIR).

When: April 29, 2024 to June 30, 2024

Impact: During this period, please be advised that the research centres inside the CIR will be locked, and the event space will not be available for bookings until construction is complete. Additionally, employees of the Office of Research Services, Innovation and Entrepreneurship (ORSIE) are temporarily being relocated from the CIR to alternative workspaces on campus. If you need to meet with an ORSIE team member, please connect with them on Teams to make suitable arrangements.

Your cooperation and understanding are greatly appreciated.

April 23 – Stairwell closure at Oshawa campus

What: A stairwell at the Oshawa campus will be closed for renovations for the next three months.

Where: This closure will impact stairwell #1 (in The PIT across from Security), as indicated in this map.

When: The stairwell will be closed from April 29 until July 15.

Impact: Signage and a map showing alternate access points and exits will be posted on each floor.

Thank you for your patience and co-operation.

Notice of Service Disruption

Durham College will provide notice of service disruption when any facility and/or technology are unavailable.

A notice of service disruption will include the following:

  • Reason for the disruption
  • Anticipated duration of the disruption
  • Alternate facilities or services, if any
  • Appropriate contact information

REPORTING A SERVICE DISRUPTION

Service disruptions can be reported to the specific department or Faculty affected by/responsible for the disruption or to one of the following areas: