At Durham College, your input helps us grow and serve you better. DC Cares is your channel to share feedback, ask questions, or express concerns about services, facilities, or campus life. FREQUENTLY ASKED QUESTIONS To learn more about Durham College, please explore our FAQ resources below: FUTURE STUDENTS (DOMESTIC) As a domestic student, how can I learn more about full-time programs, intake options, and admission requirements? Visit our You Belong at DC page for information on available programs and to connect with our recruitment team. How can I book a campus tour? Sign up for a tour by visiting Campus Tours. I’m ready to apply to DC! What are the next steps? We’re excited you're considering Durham College! Visit our Apply Now page to start the application process. I’m a mature student. How do I begin my post-secondary journey? DC offers a variety of options for mature learners. Visit our Mature Student page to learn more. I’m missing some admission requirements for the program I’m interested in. Is academic upgrading available? Yes! Visit Academic Upgrading to explore your options. I’ve already applied. How can I check my application status? Visit Admission Services to view your application status. I’ve received an offer! How do I accept my offer? Congratulations! Confirm your offer here. I’ve accepted my offer, what are the next steps? Visit Admissions for your next steps. I have previous post-secondary education. Can I receive credit toward my new program? Visit Credit Transfer to explore your options. FUTURE STUDENTS (INTERNATIONAL) I’m an international student, where can I find details about applying to DC? Visit our Welcome Home page for important information for international students and to connect with our international recruitment team. Which programs are eligible for a Post-Graduation Work Permit (PGWP)? A current list of eligible programs is available at PGWP-Eligible Programs. CURRENT STUDENTS How can I get a course outline from my previous program? Course outlines can be accessed directly via our self-serve tool: Course Outline Search. How do I request a transcript? Instructions for requesting official transcripts are available at Transcript Request. How do I obtain a Verification of Enrolment letter? Visit Verification of Enrolment for details on how to access this document. Where can I find important dates? For a list of key academic and enrolment dates, please visit Important Dates and Deadlines. PART-TIME LEARNING I am interested in taking a general interest program. Where can I find out what courses are available? Please visit Professional and Part-time Learning. I am interested in taking a diploma or certificate program through part-time studies. Where can I find out more about the programs you offer? Please visit Search by Credential to find out more. OSAP, FINANCIAL AID AND AWARDS I am interested in applying for OSAP but don’t know where to begin. Please visit OSAP - Durham College for more information. How do I apply for scholarships and bursaries? Visit Scholarships, Bursaries, and Awards to get started. Where can I find important dates for Financial Aid? Please visit Important Dates for OSAP and Bursaries to stay on track. Where can I find information on on-campus employment for students? Visit On-campus employment for information. CAREER-RELATED INFORMATION I’m interested in hiring a DC student or graduate. How can I promote my opportunity? Thank you for thinking of DC for your hiring needs. Please visit our dedicated Employer page to get started. What career supports are available to DC students and alumni? There are many supports available to students and graduates. Please visit Career Support to find out more. There is also the DC’s Hired Portal that advertises career opportunities. Check it out! PROGRAM AND ACADEMIC FEEDBACK I would like to share academic feedback or concerns related to me learning experience. What process should I follow? Please review the Grade Appeals Policy and Student Complaints Policy for details on how to address your concerns. CAMPUS SAFETY How do I report an incident on campus? Please follow the guidelines on the Campus Safety Occurrence Report Form to report the incident. Where can I find out more about the Student Conduct Policy at Durham College? Visit the Student Conduct page to learn more. Future Students Looking for details on our full-time programs? Curious about upcoming events? Interested in a campus tour? DOMESTIC STUDENTS INTERNATIONAL STUDENTS READY TO APPLY TO DC? Curious about admission requirements? Looking for support with credit transfer? Need to submit a transcript or test results? Learn more ENROLMENT SERVICES Looking for payment dates? Need a transcript or letter of completion? Learn more PART-TIME LEARNING Are you interested in part-time studies? Learn more OSAP, FINANCIAL AID AND AWARDS Interested in information on scholarships and bursaries? In need of financial assistance? Learn more CAREER-RELATED INFORMATION Are you an employer looking to hire DC students? Or a student who needs help with their resume? Learn more PROGRAM AND ACADEMIC FEEDBACK For academic feedback or concerns related to your learning experience, please: Review the Grade Appeals Policy Review the Student Complaints Policy CAMPUS SAFETY Learn more about: Safety on campus Campus Emergency Response Team (CERT) Incident reporting Student conduct Learn more IMPORTANT DATES View a comprehensive list of important dates and deadlines – such as orientation, reading breaks, tuition due dates and other administrative deadlines – here. How to reach us: Email us at dccares@durhamcollege.ca Drop off a comment card at one of our feedback boxes, located in buildings at both campuses We’re committed to responding to emails within three business days. Comment cards are collected weekly. If your message needs input from another department or Faculty, we’ll route it accordingly and keep you informed. For academic feedback or concerns related to your learning experience, please refer to our Student Complaints Policy and Grade Appeals Policy. Contact DC Cares Contact Durham College
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