Transcript requests

What is a Durham College transcript?

An official transcript is a copy of your permanent academic record and includes all courses taken at Durham College, years of attendance, program, type of credential awarded and your cumulative grade point average (GPA). Please note: All academic history is displayed on your transcript.

What is the difference between an official and unofficial transcript?

Official transcripts are stamped with the Durham College seal and arrive in a sealed envelope. Most educational institutions and employers require an official transcript. An unofficial transcript is accessible via MyCampus and students are able to print them.  Please note the unofficial transcript does not bear the Durham College seal. We recommend you check with your requestor to determine if you require an official or unofficial transcript. Obtain an unofficial copy of your transcript through MyCampus by following these steps:

  • Helpful links on the right hand side
  • Student Records
  • Grades
  • View Unofficial Academic Transcript
  • Follow the steps and print

Is there a charge to get a copy of my official transcript?

There is a charge of $14.00 per transcript payable online through MyCampus, in person at the Student Services Building (Oshawa campus) or in Enrolment Services (Whitby campus), or include your credit card number on the bottom of the request form. Unofficial Transcripts are free of charge on MyCampus.

What if I have forgotten my student number?

You can call the contact center at (905)721-3000. They will ask some identifying questions and provide your number.

What if I have forgotten my password?

For assistance in resetting your MyCampus password, on the MyCampus page you select ‘click here’ to reset your account or you call the IT service desk at (905)721-3333 or email servicedesk@dc-uoit.ca

How do I request a copy of my official transcript(s)?

Please complete and submit a Transcript Request form. You may request:

  • Online through MyCampus (see below)
  • Email request to oshawaenrolmentservices@durhamcollege.ca or whitby enrolment services@durhamcollege.ca
  • Mail form to Durham College Strategic Enrolment Services or Whitby Enrolment Services
  • In person at the Student Services Building (Oshawa) or Enrolment Services at the Whitby Campus

To find your Transcript request form through MyCampus go to:

  • Helpful Links on the right hand side
  • Student Records
  • Request printed official transcript
  • Follow the steps

Can my transcripts be sent by email/fax?

Official Transcripts can be mailed or picked up in person. The College does not send transcripts by email or fax unless requested by the receiving institution with a contact name and complete email address provided (and only under emergency circumstances)

If I am unable to download and print out a form, can I request a transcript over the phone?

No. To protect your privacy, we require your signature on the transcript request form.

How long does it take for my transcript to be processed?

During peak times a request will take up to 5-7 business days. During non-peak times a request will take 2-3 business days. Mail delivery will take longer. If there is an immediate rush you may call (905)721-2000 ext. 2455.

Can I have my transcript mailed to me?

Yes you can have it mailed to your personal address or to an external institution/location. On the form under the section of “Delivery Method” please check mail and fill out your preferred mailing address. If your transcript request is urgent and you require it be couriered to your recipient please note there will be additional charges for the courier service.

Will I be notified if my transcript is mailed to me?

No, we do not notify you if you request it to be mailed. We will only notify you if you choose to have it picked up.

Will I be notified when my transcript is ready to be picked up?

You will be notified at the phone number you provided on the form when your transcript is ready.

Can someone pick up my transcript for me?

Yes, with your written consent. This letter must include your name, student number, the person’s name that is picking it up for you, your signature and the date. They need to bring this with them upon pickup. Permission may also be given by calling ext. 2455 or emailing in advance to oshawaenrolmentservices.durhamcollege.ca. We will ask the person who is picking up the transcript to show government issued photo ID

Where do I pick up my transcript?

Pick up your transcript at the Welcome Desk which is located on the first floor of the Student Services building at the Oshawa Campus. You may request to pick-up your transcript at the Whitby Campus at Enrolment Services. You must bring a piece of valid government issued photo ID in order to receive your transcript.

Can I send transcripts to different addresses?

Yes, by completing the recipient name and mailing addresses in full.

If upon graduation my transcript needs to be sent to a certain College/Society, what is the process?

If your transcript needs to be sent for registration purposes to The Law Society of Upper Canada (LSUC), The Human Resources Professional Association (HRPA), The Ontario College of Social Workers and Social Service Workers (OCSWSSW) and The College of Early Childhood Educators (CECE) here are the steps: Paralegal – LSUC

  • Request your transcript at any time
  • Check the box indicating “Hold until after Graduation”
  • Durham College will send your transcript directly to the LSUC following graduation

Human Resources – HRPA

  • Request your transcript at any time
  • Check the box indicating “Hold until after Graduation”
  • Durham College will send your transcript directly to the HRPA following graduation

Social Service Worker – OCSWSSW

  • Request your transcript at any time
  • Check the box indicating “Hold until after Graduation”
  • Durham College will send your transcript directly to the OCSWSSW following graduation

Early Childhood Education – CECE

  • Request your transcript at any time
  • Check the box indicating “Hold until after Graduation”
  • Durham College will send your transcript directly to the CECE following graduation

Dental Hygiene- CDHO

  • Request your transcript upon program completion; will be accompanied by form C (completed in the school office)
  • Durham College will send your transcript and form C directly to the CDHO following graduation

Apprenticeships  Apprenticeship transcripts are provided by Whitby Enrolment Services. One transcript is provided upon completion of each level/ program. Subsequent transcript requests and questions should be directed to the Whitby campus (email). Apprenticeship transcripts should not be requested via MyCampus but rather by submitting a transcript request form obtained from the Durham College website or in person at the Whitby campus.

Where do I pick up my transcript?

Pick up your transcript at the Welcome Desk which is located on the first floor of the Student Services building at the Oshawa Campus. You may request to pick-up your transcript at the Whitby Campus at Enrolment Services. You must bring a piece of valid government issued photo ID in order to receive your transcript.

How do I send my Durham College transcript to an out of province post-secondary institution?

If your official transcript needs to be sent out of province/country you are required to submit a transcript request form or complete the process on MyCampus and indicate the full mailing address of the institution it needs to be sent to.

I need to send my Durham College transcript to Ontario Colleges and Ontario Universities Application Centre. How do I do this?

You are required to request a Durham College transcript on the appropriate website for your application to another post-secondary institution in Ontario.  You are also required to pay for your transcript online at time of request.

How do I calculate my quality points or GPA?

Calculating GPA

As per policy statement 2.5 Program Grade Point Average (PGPA) in the Graduation Policy:https://durhamcollege.ca/wp-content/uploads/209-1-graduation.pdf, you can calculate your GPA by dividing the total number of quality points earned by the total number of credit hours for the courses taken.

Based on this, you will first need to determine your quality points. Quality points are listed along with final grades in your MyCampus or you can calculate using the following instructions:


Calculating Quality Points
To calculate quality points for a course, you will multiply the grade point associated with the numeric grade range (as demonstrated in the chart below) by the number of credit hours in the course.

For example, if you earned an 80% (identified as a 4.0 in the chart below) in a 3.0-credit hour course, you would have earned 12.0 quality points (4.0 grade points x 3.0 credits).

Numeric Grade Range

Grade Points

90-100

5.0

85-89

4.5

80-84

4.0

75-79

3.5

70-74

3.0

65-69

2.5

60-64

2.0

55-59

1.5

50-54

1.0

Below 50

0.0

Note: Pass/Fail Courses do not have a Grade Point value.


Grade Points are listed in the Academic Grading Policy – ACAD 112 (https://durhamcollege.ca/wp-content/uploads/academic-grading.pdf)

Once you have your quality points you can calculate your GPA. 

Please see the following chart with an example of a GPA calculation:

Course

Final Grade

Credit Hours

Quality Points

Course A

85

3.0

4.5 x 3 = 13.5

Course B

75

3.0

3.5 x 3 = 10.5

Course C

90

4.0

5.0 x 4 = 20.0

Course D

88

3.0

4.5 x 3 = 13.5

Course E

94

5.0

5.0 x 5 = 25.0

TOTAL

18.0

82.5

GPA

82.5/18 = 4.58


When we divide 82.5 (total quality points) by 18.0 (total credit hours), we get a GPA of 4.58.

If you calculated the average using your final grades alone (85+75+90+88+94 = 432, divided by 5 courses) you would have received an average grade of 86.4% (which translates in the grade point chart to a 4.5 GPA). While these numbers are close, an average does not factor in the different weighting of courses (placing more GPA value on a 5.0-credit course than a 3.0-credit course). As a result, the 4.5 GPA is not the accurate GPA calculation.

What are past Durham College grading systems?

Effective September 1996 to September 2008

Grade Percantage Range Grade Points Description
A+ 90 – 100 5.0 Outstanding
A 80 – 89 4.0 Excellent
B+ 75 – 79 3.5 Very Good
B 70 – 74 3.0 Good
C+ 65 – 69 2.5 Satisfactory
C 60 – 64 2.0 Acceptable
D+ 55 – 59 1.5 Conditional Pass
D 50 – 54 1.0 Conditional Pass
F Below 50 0.0 Fail
School of Skilled Trades & *Apprenticeship
C+ 65 – 69 2.5 Conditional Pass
C 60 – 64 2.0 Conditional Pass
F Below 60 0.0 Fail

Prior to September 1996

Grade Percantage Range Grade Points Description
A+ 90 – 100 5.0 With Distinction
A 80 – 89 4.0 Excellent
B 70 – 79 3.0 Very Good
C 60 – 69 2.0 Satisfactory
D 50 – 59 1.0 Marginal Pass
F Below 50 0.0 Fail