The Hospitality industry is growing fast – so fast that the industry is bracing for significant labour shortages. Thousands of jobs will be available across Canada for people with the right education, skills and attitude. From the front desk at a hotel or resort, to a food and beverage service position at a restaurant or club, or customer service positions in a wide variety of businesses, there will be many outstanding opportunities. If you enjoy travel, meeting new people, and have a passion for being a part of an industry that makes people happy, Hospitality Skills is a great place to start.
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To help students succeed in programs with remote learning requirements, Durham College’s IT Services department has identified minimum technology recommendations. While these are not program requirements, these suggestions will help ensure students have the right tools to support a quality remote learning experience.
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The Hospitality Skills program will provide you with an introduction to the business of hotel, restaurant and tourism operations. Graduates will have the knowledge and expertise required for an entry-level position in the hospitality industry, and will have earned nationally recognized certifications in responsible alcohol service, and food safety. Experience is gained through hands-on practice and role-playing in the college’s labs. You will also refine your skills in customer service and communications and learn how to apply these skills to a variety of hospitality services including hotels, restaurants, resorts and catering companies.
You will learn how to:
The Hospitality Skills program is offered at the Whitby campus, home of the college’s W. Galen Weston Centre for Food. This incredible learning environment provides access to state-of-the-art labs, classrooms and meeting spaces all designed to offer you the best possible learning experience.
Students in this program will benefit from working and learning in Bistro ’67, a full-service, green-certified teaching and learning restaurant operated by staff and students.
Qualified graduates of the Hospitality Skills certificate program may have the opportunity to continue their studies by completing a second year to obtain their diploma in Hospitality – Hotel and Restaurant Operations Management.
The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.
Courses and course descriptions are subject to change. Please note that as a result of COVID-19 the 2023-2024 program of study may be modified to accommodate program delivery changes.
From student-focused special events, to employment in the W. Galen Weston Centre for Food’s restaurant, and helping with special projects, there are countless opportunities for students to further their learning beyond the labs.
Successful completion of the Hospitality Skills certificate program will provide opportunities for further study in additional Durham College programs such as Hospitality – Hotel and Restaurant Operations Management; Culinary Skills; Culinary Management; Entrepreneurship and Small Business – Business; Special Events Management; Marketing – Business; and Public Relations.
Durham College also offers degree completion opportunities with a number of Canadian and international institutions.
Please visit our pathways page to learn more about how you can transfer your credits towards a degree.
To help students have the best remote learning experience possible, Durham College’s IT Services department has identified technology recommendations for each program based on course needs and software requirements. While not required, students may want to consider these suggestions if they are purchasing a computer or laptop for the upcoming academic year.
Storage: 256GB SSD
Operating System: Microsoft Windows 10 Professional or Education x64 SP1
Internet Browser: Internet Explorer 11 or Google Chrome (newest version) or Firefox (newest version)
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter
Camera: Webcam/built-in camera
Questions regarding technology recommendations can be directed to the IT Service Desk or the school office.