Personal Support Worker Posted on July 15, 2011 at 8:54 pm. Personal hygiene, mobility, preparing meals and taking essential medication are elements of daily life that most people take for granted, but many individuals cannot perform these tasks independently. The personal support worker (PSW) is the front-line care provider whose responsibilities focus on providing personal care and support that includes activities of daily living with client populations across all institutional, community care and service settings. PSWs provide compassionate, client-centred care to enhance and maintain the quality of everyday life. Our personal support worker certificate program in Oshawa teaches you how to assess and support clients with both basic activities of daily living (ADLs) like bathing and dressing, and instrumental activities of daily living (IADLs) like meal preparation, medication management, and maintaining a safe environment. This program combines classwork, lab simulations and hands-on experience through work practicums in the community, so our students are well-prepared and job-ready when they graduate.