May 7 & 85:30 to 7:30 p.m.
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This course will examine current and appropriate conflict management and crisis intervention techniques to deal specifically with youth. Students will learn de-escalation techniques, interpersonal and communication skills, risk assessment, how to deal with difficult youth. Students successfully completing this course will receive certification from the Crisis Prevention Institute-Level 1.
May 7: Oshawa campus May 8: Whitby campusExplore programs starting this SeptemberRegister Now