April 2021 - DC is committed to providing students with a high-quality academic experience. During the provincial emergency and stay-at-home order, in-person learning activities and campus operations may be impacted. For a full list of what is open or operating virtually, please visit our COVID-19 spring semester page.
Learn more about courses and services being offered remotely. COVID-19 Pre-entry Screening Questionnaire Report if you are unwell

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FAQs

FAQs

** For additional FAQs related to Covid-19, please go to: https://durhamcollege.ca/information-regarding-novel-coronavirus/faqs.

 

Access and Support Centre
I am a student with an exceptionality. Where do I go if I require support?

If you require support, contact the Access and Support Centre. For more information, please visit www.durhamcollege.ca/asc

How do I register with Access and Support Centre?

Complete the Student Information Form and submit your supporting documentation – both found on our website www.durhamcollege.ca/asc, email us or call us directly. A staff member will contact you to arrange your initial appointment.

Is Access and Support Centre open to students during COVID-19?

Yes, we are open to all students during this time virtually and over the phone. Pre-scheduled in-person appointments are available upon request. Both Oshawa and Whitby campuses are taking new students, meeting existing students and supporting students with issues and concerns. Services offered include: Counselling, Accessibility coaching, Peer coaching and Assistive Technology. We kindly ask you reach out to us at the numbers listed below.

Oshawa Campus
T: 905.721.3123
E: asc@durhamcollege.ca

Whitby Campus
T: 905-721-2000 Ext. 4141
E: whitbyasc@durhamcollege.ca

Admissions
Can I still apply to Durham College?

Yes, applications are available at www.ontariocolleges.ca and applications are being processed.

Can I still confirm my offer even though it is past May 1st?

Yes, you can still confirm you offer to a program that is still open and has seats available. Your offer may still be active at ontariocolleges.ca and you will be able to see active offers by logging into your Ontario Colleges account.  If you do not see an active offer and require more information, please contact admissions@durhamcollege.ca.

Offers to open programs will be accepted on a first-come, first serve basis while there are still seats available in a program.

What if I can’t get a transcript because my school is closed?

Please contact admissions@durhamcollege.ca for the next steps.

What hours will the admissions office be available?

Staff are available by email admissions@durhamcollege.ca between the hours of 8:30 a.m. – 4:30 p.m. In-person service, on campus, is not currently available.

Campus Health and Wellness Centre
Is Campus Health and Wellness Centre open (COVID-19)?

The Campus Health and Wellness Centre offers virtual and in person supports depending on what service you are looking to receive.

Virtual and in person appointments are available for general health-care questions, prescription renewals, wellness coaching and mental health supports between the hours of 8 a.m. and 4 p.m., Monday to Friday (Closed from 12 to 1 p.m.).

Please note:  We have also have in-person appointments for Chiropractic, Physiotherapy, and Registered Massage Therapy. The Doctor may invite you to attend the Campus Health and Wellness Centre in- person for your appointment. If so, you will be emailed directions how to access the Campus Health and Wellness Centre (bring your health card, come alone and wear a mask or face covering). We have implemented Infection Prevention and Control measures to ensure everyone is safe.

T: 905.721.3037
E: CHC@durhamcollege.ca
LIVECHAT https://durhamcollege.ca/student-life/health-and-wellness/campus-health-centre

Please visit the website for updated hours or contact Public Health at 905.668.2020 (press 2).

After hours Mental Health supports 24/7 are available as below:

I.M. Well Integrated Mental Health & Wellness

Good2Talk (24/7) 1.866.925.5454

Durham Mental Health Services Crisis Access

Linkage Line / Mobile Services: Short term crisis beds, visits and free and confidential support line for individuals 16+ with a history of mental illness.  905.666.0483 or 1.800.742.1890

Durham Distress Centre (24/7): telephone counselling, crisis and suicide intervention and referral. 905.430.2522 or 1.800.452.0688

Ontario Shores Crisis Line (24/7): 1.800.263.2679

ONTX Ontario Online & Text Crisis Services: Text is available from your mobile phone from 2 p.m. to 2 a.m. daily and is accessed by dialing 258258. You will need to complete a pre-chat survey and agree to terms and conditions of service and a responder will be available to you.

Talk4Healing: Culturally grounded crisis line for Indigenous women 1.888.200.9997

Durham Rape Crisis Centre (24/7): 905.668.9200

Durham Region Domestic Violence / Sexual Assault Care Centre (Lakeridge Health) (24/7): Crisis line providing counselling and referrals for sexual assault victims, all ages. 905.576.8711

Are there doctors on campus?

Doctors and nurses are available in the Campus Health and Wellness Centre. Please call to book a virtual appointment. You must provide proof of health insurance with each visit.

What does my Student Insurance Plan cover?

The Student Insurance Plan is administered by the Durham Students Inc (DCSI) which is Durham College’s student association. For more information, please visit DCSI’s website http://dcstudentsinc.ca/.

What types of services can I get at the Campus Health and Wellness Centre?

The Campus Health Centre is a medical clinic with access to:

  • Physicians
  • Allergy and vaccination shots
  • Mental Health Services
  • On-site laboratory for testing Prescriptions
  • Referrals to specialists
  • Chiropractic, physiotherapy and registered massage therapist
Campus Identification (ID) card
Am I able to get my campus ID during COVID-19?

At this time, ID cards will not be provided for the winter semester. Prior to attending campus, students should download the Durham College App at https://durhamcollege.ca/du-modible and log in using their MyCampus identification and password.  Students may be required to present their course schedule (using the app) to Security who are monitoring the entry points across campus.  Students who require a student ID card can send their request to photoid@dc-uoit.ca.

NOTE: Residence students with meal plans will have a physical card issued to them from the Campus ID office and it will be distributed through the Residence.

Campus Safety
How do I contact security?

Security can be contacted at any time via internal telephones by dialing extension 2400, or by cellphone by dialing 905.721.3211, even during COVID-19. Code Blue Stations are located throughout the Oshawa and Whitby campuses and provide immediate contact with Security.

What can I do if I’m on campus late at night?

Students, staff and faculty are encouraged to contact Security at North Campus 905.721.3211 or Whitby Campus 905.721.2000 Ext. 4098 and request Security provide an escort to their car, residence or other campus location.

Campus Store
How do I find out which books I need?

Log onto MyCampus. Go to ‘Helpful Links’ located on the right-hand side of the screen. Under ‘Registration’ click ‘Books for Term’, then select the correct term (i.e. spring 2021). This will produce a list of the courses you are enrolled in for the upcoming semester. Click on “Go to the Bookstore”. The books for each course will be listed underneath the course title OR visit the Campus Store in person and use one of two PCs located in there bookstore to print your book list.

Where is the Campus Store located? What are the hours of operation?

Due to Covid-19 the Campus Store hours are limited, please visit the website for updated hours and to purchase books online. Please note the Campus Store will ship internationally.

Can I order textbooks online from the Campus Store?
  1. Yes, by following these steps: Visit durhamcollege.ca Log onto MyCampus,

Go to ‘Helpful Links’ located on the right-hand side of the screen, under ‘Registration’ click ‘Books for Term’

  • Select the correct term (i.e. Spring 2021). This will produce a list of the courses you are enrolled in for Spring 2021.
  • Click on “Go to the Bookstore”. The books for each course will be listed underneath the course Title.
  • Click on the "Shopping cart" icon on the right or the book title to add the textbook to your basket.
  • Click "Continue Shopping" and add the rest of your
  • Click "Checkout".
  • Skip down to creating a new account and enter all required
  • Click "Submit order".
  • Choose a ‘Shipping profile".
  • Click "Pay now".
  • Enter your credit card information and then click "Submit".

Delivery inside Ontario: The Campus Store uses Purolator Courier and requires a signature upon delivery. Please provide a complete street address with street number and street name. P.O. Box numbers and Rural Route numbers are not sufficient. If your order is being delivered within Ontario, please expect to receive it within five business days. For orders outside of Ontario, delivery times vary. Please contact the Campus Store if you have any questions regarding your order.

How long do I have to return a book I have bought from the Campus Store?

Books may be returned within 14 days after the first day of classes. The book must be kept in its original wrapping and you must bring your receipt. Any custom edition or final sale prints will be non- refundable. The cashier will inform you of these policies when you purchase your books.

What does it mean when the price of my book is listed as $0.00?

If there is no pricing on the website it means we are awaiting pricing form the publisher. The item is NOT free and as soon as the store is notified of the price, it will be automatically updated on the website. Books that do not have a price indicated or show an on-hand quantity of 0 cannot be ordered on the website. Special order textbooks will be clearly marked under the title and must be prepaid in person at the Campus Store before they will be ordered.

Can I price-match my books?

Price matching can only be completed in person at the Campus store. We honour price-matching with the Canadian sites of Amazon and Chapters/Indigo.  The textbook must be in stock on the site being price-matched.  The Campus Store reserves the right to refuse a price-match if it is lower than we can match.

How do I sell my used textbooks?

During COVID-19, the used book buyback is operating during limited hours. Please note we do not accept books for buyback during the months of May, September and January. Students often sell their books using the Durham College First-Year Student Facebook page. You can also donate your books to Textbooks for Change at the Campus Store.

Can I purchase Durham College clothing online?

Yes, Durham College clothing, accessories, gifts and office supplies can all be purchased online by visiting our website.

Career Development Office
What services does the Career Development Office offer?

The Career Development Office offers students support for anything career or job-related, including online resources through our Hired portal and one-on-one appointments, as well as in class and out of class workshops on a variety of career topics. Coaches are available to assist students and alumni with their:

  • Career and education plans.
  • Job search strategies including how to build an effective network.
  • Resumés and cover letters.
  • Portfolio development.
  • Interviewing skills.

Graduates have lifetime access to career development services as alumni.

What is the Hired portal?

The Hired portal is an online career development portal exclusively designed for DC students and alumni. Log in at http://hired.durhamcollege.ca with your campus network login information. Through the portal you can:

  • Book career development coaching appointments.
  • Explore the Career Resources section for your program.
  • Register for employer recruitment sessions and career workshops.
  • View job postings and check out employer links.
  • Sign up to receive automatic email notifications on new job postings
How can I stay up to date on what they are offering?

Follow our hashtag and accounts on Instagram and Twitter #GetHiredDC for career tips, motivation and information about jobs and workshops listed on the portal.

Is the Career Development Office open during COVID-19?

The Career Development Office is supporting students remotely and offering a variety of services including one-on-one appointments and live webinars.

To book an appointment, please contact careerdevelopment@durhamcollege.ca or book an appointment on the Hired site: http://hired.durhamcollege.ca.

How do I book an appointment with Career Development coach?
What can I expect at an appointment?

Generally have a 30-minute time slot with a career development coach who will work with you to help you develop a career action plan. Depending on your appointment your coach may provide tips and resources to help you develop skills to write a great resume or cover letter, learn strategies to job search effectively or ace that interview.

What if I don't know what to do with my diploma or if my career goals have changed and no longer match my program?

Make a career coaching appointment to explore your options. Career coaches can help you to assess your career situation, identify strengths and interests, and provide guidance in setting goals and plans. Students looking to withdraw from their program are encouraged to speak with a career coach before withdrawing.

How can I get a job on campus, or search for off-campus employment?
  1. The Hired Portal has a jobs section that lists on-and-off-campus employment opportunities, http://hired.durhamcollege.ca including part-time, full-time, co-op and contract opportunities!
  2. Most on-campus jobs are facilitated through Financial Aid (i.e. Work Study – DC Works or IWorks). To apply, follow these steps:
    1. Complete the Student Financial Profile (be sure to indicate your interest in Work Study), found on MyCampus (under the DC Financial Aid tab).
    2. Receive approval email from Financial
    3. Check the Work Study Jobs on the Hired site for job
    4. Apply using a resume, cover letter and a copy of your

Please note: All on-campus positions funded through the Work Study or Summer Employment programs require a completed Student Financial Profile. DCSI, student residence, Chartwell’s and the Campus Ice Centre may also have positions for students for general part-time work.

Can I get help with writing a resumé and cover letter during COVID-19?

Yes. Our coaches are available virtually through Microsoft Teams, or over the phone to assist you with creating cover letters and resumés, and they can provide you with suggestions based on their experiences with employers and recruiters. Meetings are by appointment only (see above for booking info). Career Development also offers:

    • Coaching appointments to discuss the best ways to network and job search,
    • Mock interviews to help you prepare for any type of employment interview; and
    • A huge selection of general and program-specific career resources on the Hired
Where are the offices located?

If invited in for an in-person appointment you will meet your Career Development coach at the following locations:

Oshawa Campus

  • Student Services building,
  • Room SSB212
  • Monday – Friday, 8 a.m. to 4:30 p.m.

Whitby Campus

  • Beside Enrolment Services, Room 103
  • Monday – Friday, 8 a.m. to 4 p.m.
College Honour Roll
What average do you need to be on the college honour roll?

College honour roll is calculated each semester by your school. All full-time students with a GPA of 4.0 or greater in a semester are considered on the honour roll.

How do I know if I’m on honour roll and is this acknowledged by Durham College?

Students who made the honour roll and maintained a semester academic grade average of 4.0 can verify their honour rolls status with their school office. Most schools post paper copies of the honour list in front of the school office or on MyCampus in the school tab under your school icon. Each school operates a bit differently but you can reach out to the school office should you want to verify your honor roll status or have any further questions or concerns.

What is Presidents honour roll?

Students on the Presidents honor roll have 4.0 GPA during their entire program at the time of graduation. An additional certificate is added at graduation showing ‘with honours’.

Co-operative Education (Co-op)
What is Co-operative Education?

Co-operative education (co-op) is a mode of delivery and not a separate program. Co-op formally integrates academic studies with formal work experiences with approved employers. Students who successfully complete the co-op requirements will have the co-op work term(s) acknowledged on their academic transcripts. Co-op provides students with structured work experiences that promote career exploration, expand employer contacts and apply in-class teachings to real-work situations.

Co-op students’ alternate periods of work experience in career-related fields with times of academic study according to the following criteria:

  • Each work experience is approved by the college as a suitable learning environment.
  • The co-op student is engaged in productive work rather than merely observing.
  • The co-op student receives remuneration for the work performed.
  • The co-op student's progress on the job is monitored by the college.
  • The co-op student's performance on the job is supervised and assessed by the student's employer.
  • The time spent in periods of work experience must be at least 30 per cent of the time spent in academic study and no more than 75 per cent.

Co-op involves three partners: the employer, the student and the college. The success of the co-op partnership is dependent upon a mutual commitment from all parties and the partnership cannot be altered without the knowledge and consent of all parties.

How do I know if my program offers a co-operative education option?

Available programs are available by visiting https://durhamcollege.ca/programs/co-op.

Is there assistance to help co-op students with their career direction and job searches?

Yes, a co-operative education co-ordinator is available to assist students with their:

    • Job search
    • Resumé and cover letter
    • LinkedIn profiles.
    • Interviewing
Where is the Co-operative Education office located and is it open during COVID-19?

Oshawa Campus

Student Services building, Room SSB211

Monday to Friday, 8 a.m. to 4 p.m.

E: co-op@durhamcollege.ca

Co-op site:  www.durhamcollege.ca/co-op

 

Whitby campus

Room 103C, Beside Student Enrolment Services (by appointment only)

E: coop@durhamcollege.ca

Co-op site: www.durhamcollege.ca/coop

Credit Transfer
Can I still pay for my credit transfer application in person?

No, in-person payments are not available at this time. You can make a payment for your credit transfer application online via the Credit Transfer portal on MyCampus. After logging in to MyCampus, you can find the Credit Transfer portal on the right-hand side of the page under Helpful Links > Registration > Application for Credit Transfer. If you have any questions about your application, please contact transfers@durhamcollege.ca

Will there be a delay in processing my credit transfer application?

Yes, if you have submitted a credit transfer application, there may be a delay with the subject matter expert (SME) assessing your request. If you have any questions about your application, please contact transfers@durhamcollege.ca.

Can I request to have my transcript(s) mailed to the Credit Transfer office at Durham College?
  1. We advise that you request to have an electronic transcript sent to Durham College directly, or mailed to your home address and then forward a scanned copy to transfers@durhamcollege.ca.
Durham College Students Inc. (DCSI) and Student Insurance Plan
What is Durham College Students Inc. (DCSI)?

Durham College Students Inc. is the independent student association representing all DC students. We are a services-based association that puts students’ needs at the forefront and aims to provide quality campus engagement for every full-time student.

What does DCSI do?

We have a student-run board that represents each of the schools at Durham College. We are providers of full-time students’ health plan coverage and other student services. Through our services we ensure students can excel socially and professionally.

We offer a variety of events and activities to positively impact the student experience.

How do I get involved with DCSI?

Join one of our clubs or societies on campus! We have gone virtual. Visit us online and follow us on social media (@dcstudentsinc)

www.dcstudentsinc.ca

DCSI Clubs & Societies
How do I get involved with other students?

Clubs and Societies are a great way to get involved and connect with students from other programs at Durham College. Participating in a club or society is the perfect way to meet new people, have fun and explore similar interests with fellow students.

Check out a list of active clubs here: www.dcstudentsinc.ca/clubs-societies

How will Clubs and Societies work online?

This year, Clubs and Societies will have access to various programs to support the transition to online meetings and events. Club leaders will be advised on how to operate under the most up-to-date guidelines regarding safety and social distance to ensure the safety of all members.

Can I make my own club?

Yes! Join a Club or Society that is already active, or create your own.

Who do I contact?

Check out DCSI Digital Here:

E: dcsievents@durhamcollege.ca

T: 905-721-1609 ext. 7615

www.dcstudentsinc.ca/digital

DCSI Events
Are events still happening this year?

Yes! Events are a great way to make memories and meet even better friends. DCSI events take place throughout the year in various formats. Never miss an event by following DCSI on our social media channels! (@dcstudentsinc)

What is DCSI Digital?

DCSI Digital is our response to ensuring that students are connected to other students and entertained while off-campus and completing online studies. DCSI will be hosting various events online, and on-campus when safe to do so.

How do I get access to DCSI Digital?

Yes! Events are a great way to make memories and meet even better friends. DCSI events take place throughout the year in various formats. Never miss an event by following DCSI on our social media channels! (@dcstudentsinc)

DCSI Outreach Services
What are Outreach Services?

Outreach is equipped with registered social workers and social service workers who are passionate about providing student support. From counselling services and legal aid support, to our Food Bank, Outreach Services is an inclusive, anti-oppressive, and positive environment for all students. Outreach is focused on equality, equity, and diversity within the campus community and beyond. Outreach Services strives to create a safe space for students to receive help with the various challenges they may be facing.

What does Outreach Services Support?

Outreach Services provides counselling and community care for all students at Durham College.  Outreach Services staff are allies for the LGBTQ2S+ communities on campus, marginalized populations, women’s empowerment, and supporting our community’s diverse populations. We accommodate all students regardless of gender, religion, race, gender identity or expression, socio-economic status, ability, sexual orientation and ethnicity. There is no additional charges for accessing any support at Outreach Services.

How do I contact Outreach Services for Support?

Please contact us for further details regarding any of our services/programs.

Oshawa: 905.721.2000 ext. 7615
Whitby: 905.721.2000 ext. 4208
E: outreachdcsi@durhamcollege.ca
T: 905.721.1609 ext.7615

www.dcstudentsinc.ca/outreach

DCSI Riot Radio
What is Riot Radio (RR)?

Riot Radio was one of the first internet-based visual radio stations in North America and brings new technology and diverse programming to the campus community. Shows are produced and hosted by DC students.

Can I get involved?

We offer volunteer opportunities you won’t find anywhere else. Create and host an on-air show about almost anything – your favourite genre of music, movie, sports, hobbies and more or stay behind the scenes and operate the latest tech gear. No experience is needed—just enthusiasm!

On-air Host - Create & share ideas Host solo or as a team

Assistant Technician - Operate the gear Advance your skills

How do I contact RR?

E: riotradio@durhamcollege.ca

T: 905-721-2000 ext. 6590

www.riotradio.ca

DCSI Student Health Plan
What does the Health Plan cover?

Your DCSI Health and Dental Plan connects you directly to a library of health resources customized for your specific needs. From accidents to medication, we’ve got you covered! No one plans to get sick or hurt, but most people need medical care at some point. Our Health Plan alleviates costs and offers many other important benefits such as dental, massage therapy, prescription medication etc.

What if I already have coverage?

If you have comparable alternative coverage you may opt-out of the Student Health and Dental Plan during the opt-out period. However, you should be aware that your DCSI Health & Dental Plan offers benefits specifically designed for students. You may find it advantageous to remain enrolled on this plan and coordinate your benefits with your existing coverage.

How do I Opt-in dependants/Opt-out of the Health Plan?

You can opt-out of the plan or opt-in dependents online (studentvip.ca/dcsi) during the term in which you begin your studies. The various periods are as follows:

Winter Opt Out/In:  Friday, January 1, 2020 – Sunday, January 31, 2021.

Spring Opt Out/In: Saturday, May 1, 2020 – Monday, May 31, 2021.

Where can I find more information?

For more information check out your coverage plan at www.studentvip.ca/dcsi

E: dcsi@durhamcollege.ca

T: 905-721-2000 ext. 3988

Enrolment Services
When will final grades be released for the Fall semester?

Final grades for the Fall 2020 semester will be released on MyCampus on Tuesday, December 22, 2020 at 4:00pm.

What are the new important dates for the fall semester?
When does add/drop for full-time students open for the spring semester?

The add/drop a course option will be available on MyCampus as of 4 pm on Monday, August 31. Please go to MyCampus to see the new important dates for the fall semester.

When will part-time registration open?

Part-time registration opened on January 4.  Please go to MyCampus for additional information.  The steps are also listed below.

  1. Complete the Part-time Registration Form and submit it to Enrolment Services for processing OR you may contact your student advisor for assistance.
    • If you are unsure who your student advisor is, please visit the full list online.
  2. Once your form has been processed, you will individually register for courses through your MyCampus on January 4.  To do this, navigate to Helpful Links > Registration > Add/Drop Classes.
  3. Make a payment for courses either through your MyCampus account or banking institution.

If you have any questions, please contact Enrolment Services through LiveChat or through email at oes@durhamcollege.ca or wes@durhamcollege.ca

We also encourage students to check the Professional and Part-time Learning website to see if your course is available online.  Please check MyCampus for any updates for part-time registration.

How can I register for a Professional and Part-time learning course?

Course registration can be done online by visiting www.durhamcollege.ca/ppl

If you have any questions, please contact ppl@durhamcollege.ca or oes@durhamcollege.ca

How can I obtain my Verification of Enrolment Letter?

Secondary and Professional and Part-time Learning students can access their verification of program and semester enrolment letters through MyCampus under Helpful Links - Student Records.

Please note: a verification of semester enrolment letter is only available once you have registered for the chosen semester.

If you require a customized letter you can email oes@durhamcollege.ca and request the letter using the Official Documentation form.  Please note there is a $6 service charge.

If you require a government verification form please email oes@durhamcollege.ca

How can I make a tuition or service (eg. official document request or transcript) payment?

Credit Card

New students can make a credit card payment through the online student tuition credit card payment link.  If you are a returning student, you can make a credit card payment through your MyCampus account. Once logged in, you refer to Helpful Links > Paying Your Fees > Credit Card Payment.

Bank payments

Students can make a payment through their banking institution. To make this payment, your payee would be either ‘Durham College’ or ‘Durham College-Tuition’, and the account number would be your nine-digit student number.

Please note: electronic banking takes 3-5 business days to be received by the college.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca

How do I apply to graduate? When is the deadline?

The graduation application for spring graduation will open in April, check important dates for more information. Professional and Part-time Learning students who have completed their program can apply to graduate; however, credentials will not be produced until we return to full services.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca

How can I obtain a duplicate copy of my credential?

You may complete and submit the Duplicate Credential Request, which will be processed when we return to full service.

You may access a verification of graduation letter on MyCampus under Helpful Links > Student Records > Verification of Graduation Status

If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca

How do I request a copy of my transcript?
  • OUAC/OCAS: if you are applying to another institution, you may complete your request through the portal, which will expedite your request
  • You can request to have an official transcript sent electronically to an institution, such as a post-secondary school of employer by completing the Transcript Request Form. Official transcripts cannot be sent electronically to a student.
  • Unofficial transcript: depending on the individual need, you may be able to use an unofficial transcript. This can be accessed through your MyCampus account under Helpful Links > Student Records > Grades > View Unofficial Academic Transcript.  There is a letter explaining the need to use unofficial transcripts during the COVID pandemic.  You can access a copy here.

There is no pick-up or mailing options until we return to full services.

Will my fee appeal still be reviewed during this time?

Yes, fee appeals will still be reviewed on an ongoing basis. Decisions will be communicated via email.

If you have any questions, please contact us directly at oes@durhamcollege.ca.

Will my withdrawal still be processed at this time?

Domestic program and Professional and Part-time Learning course withdrawals will continue to be processed. The International Education Office must process international withdrawals.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca.

I am an apprentice; how do I withdraw from or defer my apprenticeship or Offer of Classroom Training?

Contact your designated Ministry of Labour, Training and Skills Development Employment Training Consultant. They will advise you what is possible at this time. If a withdrawal is necessary, complete an Official Withdrawal form and send it to wes@durhamcollege.ca.

How can I access my T2202 (tax form)?

Students can easily access their T2202 on their MyCampus account under Helpful Links > Student Records > Canadian Tax Forms

If you have any inquiries, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca.

If you need to reset your MyCampus password, go to the MyCampus login page and follow the reset password link under the MyCampus Login.  If you require assistance, please call IT Support at 905.721.3333 or click here to go to the Service Desk portal.

I am a returning student and I am considering not attending next semester, what do I need to do?

Returning students who do not wish to attend a semester should withdraw themselves from the semester and speak to a student advisor when they want to return. They will also need to complete a Return to Full-time Studies form.

FastStart and EnactusDC
How do I sign up with FastStartDC or EnactusDC?

The 360 insights Entrepreneurhsip Centre is currently closed to the public due to COVID-19 precautions, however both the FastStartDC program and the EnactusDC club are operating online and accepting new students every day!

Can I still receive marketing support for my business if the FastStart Studio is closed?

Yes, for sure! Our dedicated team of work study students are able to support your marketing needs through video conferencing and screen sharing. We hope to return to the studio for in-person photography needs later this year, however at this time we have developed great resources to support students in producing their own photography from home!

Is the FastStart program offered online?

Yes! Once you are signed up for FastStart, you will have access to FastStart’s mandatory starter module called IdeaEngine, which is on DC Connect, and accessible from anywhere, at any time. This year we are also offering our business model and marketing modules online to support any students who will not be on campus. To sign up for FastStart’s free, online program, email: crystal.pollard@durhamcollege.ca.

Will the EnactusDC team compete at the Regional and National Expositions this year?

We expect to compete in the 2020-2021 competition year, however we are unsure at this time if we will be competing virtually or in-person. Projects teams are working away and they are always looking for new volunteers to join their community of social entrepreneurs! To learn more about EnactusDC, visit: www.enactusdc.com

Financial Aid and Awards
What financial assistance is available to students?

The Financial Aid and Awards Office administers various financial aid and awards programs to reward academic achievement and to provide financial assistance. The office is responsible for the administration of scholarships, bursaries and the work study programs. The office is also responsible for the administration of OSAP, government student aid from other Canadian provinces as well as federal/provincial scholarships and federal/provincial bursary programs. Our goal is to guide students so they may have the appropriate financial supports in place to successfully achieve their educational goals.

How can I contact Financial Aid and Awards?

Financial Aid and Awards phone inquiries are currently suspended. Please send your question via email to the corresponding email address below.  To avoid delays, all emails should be sent from your DCMail account and include your full name (first & last) as well as your student number.

Financial Aid inquiries: financialaid@durhamcollege.ca

Student Awards inquiries: studentawards@durhamcollege.ca

On-Campus Employment inquiries: dcstudentemployment@durhamcollege.ca

Where can I find information on scholarships, bursaries, and financial assistance opportunities?

The Financial Aid tab in MyCampus hosts information on all of our institutional aid programs, work study programs as well as internal, external and government scholarship and bursary programs. You can also apply to most of these programs through the Financial Aid self-service found on this tab. We encourage you to check it out!

Can I still book appointments with the Financial Aid and Awards office?

Appointments can be booked through MyVisit (https://myvisit.com/#!/home/) for existing students. All Financial Aid appointments will be conducted virtually online or via phone until further notice. Please do not come onto the campus for your appointment.

What is the process for work-study students?

Students currently approved for the DCWorks program should contact their direct supervisors regarding work assignments.  DC has committed to pay continuity for Work-Study employees for regularly scheduled hours.  Where work-study students did not have regularly scheduled hours, your supervisor will continue to approve the average amount of weekly hours worked.  Students will be required to continue to submit hours through Web Time Entry for Managers to approve.

How do I apply for OSAP?

If this is your first time applying for OSAP funding, you will need to register for an OSAP Access Number (OAN); otherwise, use your existing OAN to log in. When you have successfully logged-in to your account you will be brought to the “My Applications” page. From here, you will be able to start a new application, or review an existing one. www.ontario.ca/OSAP

How do I know if my OSAP application is complete?

After you have completed and submitted your application, it will be reviewed for completeness and the amount you are eligible to receive will be calculated. It is very important that you monitor your application’s progress through your OSAP account. If certain information is missing or invalid your application may be put on hold.

What is an MSFAA?

The MSFAA or Master Student Financial Assistance Agreement, is a lifetime student loan agreement for full-time students. It is completed only once, usually at the beginning of your post-secondary studies. The agreement contains terms and conditions to accept before you receive your OSAP funding. It is also how the National Student Loans Service Centre (NSLSC) receives your banking information so they can deposit your OSAP funding directly to your account.

What do I do with my MSFAA?

The National Student Loans Service Centre (NSLSC) will send you an email when it's time for you to register for your online account and complete your online MSFAA. This is generally two-to-three business days from the date you submit your OSAP application. The email will have a link to the NSLSC website where you'll have to enter your MSFAA number. If this step is not completed your OSAP funding cannot be released. If you are a returning student and had an MSFAA in your previous year, you do not need to repeat this process.

How can I find out how much funding I will be getting from OSAP?

To view detailed information about your funding, including the amount you can expect to receive, you must log in to your OSAP account and review your Funding Summary. This will tell you how much you are getting for the school year and when the funding is expected to be released.

How and when is my funding confirmed?

The Financial Aid and Awards Office will attempt to automatically confirm your enrolment to OSAP, a few days prior to your funding release date for each term. If you have not submitted all required documents your OSAP will be placed on hold and your enrolment will not be confirmed. You should regularly check your OSAP account and your DC Mail account for messages regarding your OSAP application.

How can I ensure my funding is released as soon as possible each term?

To ensure your OSAP is released as soon as possible the most important thing you can do is apply as early as possible. Make sure to monitor your application regularly and submit any outstanding documents as soon as possible. Finally, make certain that you are registered in the course that you specified on your OSAP application. If you are not registered by the beginning of the term, your OSAP funding will be delayed.

What is the process for OSAP applications, disbursements and supporting document uploads at this time?

OSAP applications and disbursements will continue to be processed without any interruption. OSAP funds cannot be released until the first day of classes and takes approximately five-to--10 business days to be processed. Until further notice, any supporting documents you are required to submit for your OSAP application should be uploaded directly to your OSAP account. Instructions on how to upload can be found on the OSAP website.  ontario.ca/OSAP

What if I have non-OSAP related paperwork for the Financial Aid Office?
  1. Documents required for Financial Aid or Awards purposes other than OSAP should be scanned in PDF format and forwarded to the appropriate email as listed above or to your Financial Aid Coach if you have been dealing with them directly.
First Peoples Indigenous Centre
Are there services on campus to help me practice my Indigenous culture?

Yes, during COVID-19 we are asking students to reach out to our staff via email or email indigenous@durhamcollege.ca. A variety of programs are still being offered virtually. The First Peoples Indigenous Centre is where you can embrace your First Nations, Metis or Inuit roots through Smudging, ceremony, crafts, and teachings. You can also book an appointment for a one on one visit with an Elder/Traditional Knowledge Keeper. Indigenous coaches offer support, information, community referrals and programming specific to Indigenous student’s needs.

Do I require government identification to self-identify as Indigenous?

Any student can self-identify as an Indigenous person if they believe they are related to or descended from the Indigenous peoples of Canada (First Nations, Métis or Inuit). Students may also identify using preferred terms that more accurately reflect their own definition or perception of identity. We highly encourage all students to self-identify who meet these guidelines.

Where can I self-identify as Indigenous?
Is the First Peoples Indigenous Centre open during COVID-19?

Although the First Peoples Indigenous Centre is not open at this time, staff continue to meet with students virtually and over the phone. To book an appointment or learn more about the First Peoples Indigenous Centre please email indigenous@durhamcollege.ca.

Where can I Smudge on campus?

When we return to campus after COVID-19, you are welcome to Smudge in the First Peoples Indigenous Student Centre at the Oshawa campus.

Can I get help to apply for additional funding for my education at the First Peoples Indigenous Centre?
Although the First Peoples Indigenous Centre is not open at this time, staff continue to meet with students virtually and over the phone. To book an appointment or learn more about the First Peoples Indigenous Centre please call (905)721-2000 Ext. 2529 or email indigenous@durhamcollege.ca
Where is the First Peoples Indigenous Centre located on campus?

Please note that the FPIC is currently closed for in-person visits. Once we open our spaces, the campus opens you can find us at the below locations.

Oshawa campus

CFCE 141
Monday to Friday 8:30 a.m. to 4:30 p.m.
E: indigenous@durhamcollege.ca

Whitby campus

Coaching and Support Centre, Room 180

Food Services
How do I purchase a voluntary meal plan?

For further information regarding meal plans please call us at (905) 721-2000 Ext 2685.

Choose your plan on the Chartwell’s Food Services website at http://www.dineoncampus.ca/DurhamOntarioTech and pay for the plan online using a credit card.

Chartwell’s Food Services office

Marketplace Food Court, Gordon Willey building

Monday to Friday, 9:30 a.m. to 3:30 p.m.

T: 905.721.2000 ext. 2685

Once the campuses are open, can meal plans accommodate food allergies?

Yes, they can. Students with allergies who are on the mandatory meal plan can make arrangements with the executive chef who will do their best to accommodate the student’s needs. Within the Fresh Food Company, standard precautions are taken. For example: “This item is made with”, or “This item may contain” labels are posted on respective products. If you are unsure of any food item, do not hesitate to ask the staff about it.

Are there microwaves available to use if I bring my own lunch?

Currently, no microwaves are available.

Can meal plans accommodate food allergies?

Yes, they can. Students with allergies who are on the mandatory meal plan can make arrangements with the executive chef who will do their best to accommodate the student’s needs. Within the Fresh Food Company, standard precautions are taken. For example: “This item is made with”, or “This item may contain” labels are posted on respective products. If you are unsure of any food item, do not hesitate to ask the staff about it.

Future Students and Applicants
When do new students register?

Registration opened on December 7. Please visit MyCampus for your program’s date and time.  You will be able to register into your schedule up until Tuesday, January 12.

When is the first day of classes?

Classes are scheduled to begin on Wednesday, January 6 in an online delivery format. Please go to MyCampus to see the new important dates for the fall semester.

International Education Office
Where is the International Education Office located and are they open during COVID-19?

The International Education Office remains open and continues to service students virtually over the phone and in-person by pre-scheduled appointment. Please call us or email us for further information. Once the campus opens you can find us at the below location.

Oshawa Campus
Student Services Building,
Room SSB 210
T: 905.721.2000 ext. 7697
E: international@durhamcollege.ca

What supports are offered by the International Education Office for international students?

The International Education office offers a range of supports on immigration, health insurance, orientation, working in Canada, Canadian income taxes and engagement activities. The International Education office can also connect students with supports across the campus, such as physical and mental health supports, access and support, diversity and inclusion services and more. Contact the International Education office for services and supports

What else does Durham College do internationally?

Durham College partners with institutions around the world to on capacity building projects for quality education that is driven by industry need, and promotes gender equity and environmental sustainability. These programs are funded by the Federal Government of Canada and involve faculty, staff and students working together to learn good practices in the development and management of new academic programs.

Why is Durham College involved in international activities?

The diverse regions of the world, and their social, economic and political networks, are increasingly interconnected and Canada’s international profile is becoming ever more dynamic. As a leading member of Canada’s higher-education system, Durham College has an important role to play in engaging in the changing world of the 21st century. Each program of study offered at the college is responding to the needs of the global economy, industries, and services, requiring college graduates to be interculturally effective and prepared to negotiate the challenges and opportunities that arise in such complex international environments.

How many international students’ study at Durham College?

We over 2,000 international students from more than 80 countries.

Library
Is the Library open for students?

As of March 1, 2021, the North Oshawa Campus Library is open for current students, faculty and staff with significant limitations on number of people permitted in the building. Masks are required and physically distanced seating is indicated by signs.  A valid COVID Pre-screen result must be shown upon entry. While the Library at the Whitby campus remains closed, material housed in this location can be requested for pick up at the Oshawa Campus Library or home delivery.

Visit our website for updates : https://durhamcollege.ca/student-life/campus-services/library/services/library-service-updates  

Who can I speak to for help finding books and relevant information on my topic?

Our subject librarians are here to help! You can find a list of our librarians organized by your program here. You can reach us by email, online chat or make a one-on-one appointment. They will help you make the best use of your time in locating the books, eBooks, periodicals, newspapers, journals, government documents and videos that you need for your studies. You can also find assistance by clicking the chat button on our library website to connect to our AskON chat help service.

What is the Learning Portal?

The Learning Portal - https://tlp-lpa.ca/home is a rich online resource for both students and faculty that you can access 24/7. It has useful modules on things like study skills, writing and research. The newest module on learning online https://tlp-lpa.ca/home/learning-online features tips for staying motivated, studying smart and navigating technology.

Are there computers in the Library for students to use when the campus opens?

Yes. With the current restrictions in place, there are 16 public computer workstations available on the second floor. You can check out a laptop plus a whole range of other technologies.

Is there a Library at the Whitby campus?

Yes, we also have a Library at the Whitby campus location; it is located beside the IT Computing Commons. While the Library at the Whitby campus remains closed, material housed in this location can be requested for pick up at the Oshawa Campus Library or home delivery. We look forward to seeing you there when we re-open.

General inquiries

E: library@durhamcollege.ca

www.durhamcollege.ca/library

 

Oshawa campus

Circulation desk

T: 905.721.3082

Reference desk

T: 905.721.8668 ext. 2390

E: reference@durhamcollege.ca

 

Whitby campus

T: 905.721.2000 ext. 4218

E: whitby.library@durhamcollege.ca

Locations: photocopiers, fax, machines, payphones and ATMs
How much does printing on campus cost?

To print, while on campus, students must access the print portal Papercut, (campusprinting.dc-uoit.ca) and apply credits to manage print jobs.

Returning students should note that changes have been made to the print credits process and printing will now function on a “pay as you go” service for which you are responsible.

Any existing print credit balances from the 2019/20 academic year will be brought forward and can be used in the spring semester and students will be able to purchase “print packs” to top up their cards as they wish. It is recommended that credits be purchased no less than a day in advance to allow for the processing of updates.

The changes follow a reduction in ancillary fees paid by students. As printing charges are no longer included in these fees, this allows you full management of your printing. This means that the $23.00 print credits that were applied in the past on student cards at the start of the academic year will no longer occur. Ancillary fees will continue to cover other facets of technology services including your use of DC Connect, MyCampus and DCApps (a new portal allowing students to access many software titles in computer labs remotely).

Students can purchase print credits online at  https://durham.bookware3000.ca/Catalogue/durham-college-online-catalogue/supplies/print-packs or in person at the Oshawa and Whitby Campus Stores. As well, you can print on any printer on campus without adding the printer to your laptop.

If you wish to verify your purchased print credits balance (when on campus or when connected via VPN), please visit the campus printing self-service portal at http://campusprinting.dc-uoit.ca. To login to the portal use your network username and password, this portal provides many features including a view of your print history, and view the print rates for a variety of printers (colour, black and white, double sided etc.) and other print details.

***Please note print credit balances from last academic year will carry over to the spring semester due to the Pay-as-you-go print credit changes, the $23.00 print credits placed on cards September 1 will no longer be applied ***

To print while on campus, remember:

  • Printing on-campus will now function on a “pay as you go” service
  • Print credit balances from last academic year (2020/2021) will carry over to the winter and spring semester
  • You are responsible to purchase your own print credits
  • Purchase credits no less than a day in advance to allow for the processing of updates
  • Print on any printer on campus without adding the printer to your laptop
  • View the print rates for a variety of printers (colour, black and white, double sided etc.)

Print rates:

Black & White prints - 3 cents per page

Coloured prints - 30 cents per page

Duplex Printing - 2 cents per page (B&W), 10 per cent discount per page (colour)

Where can I find an ATM machine on the Oshawa campus?

Gordon Willey building

  • The Pit (in-between B and C wing doors)
  • B-Wing – 2nd floor across from Tim Horton’s

Other locations

  • UB Cafe (near vending machines)
Where can I find an ATM machine on the Whitby campus?

There is an ATM located in front of the cafeteria close to the stairwell.

Lockers
How do I acquire a locker during COVID-19?

Please contact DCSI for information on how to reserve a locker during the spring 2021 semester.

T: 905.721.1609 ext. 7615 www.dcstudentsinc.ca.

Office of the Registrar
Where is the Office of the Registrar located?

Once the campus opens you can find us at the below locations. We have two locations:

Hours of Operation:

Monday, Tuesday, Thursday and Friday - 8:30 a.m. to 4:30 p.m.

Wednesday - 10:00 a.m. To 4:30 p.m.

 

Oshawa campus

Student Services building, Room SSB 207
T: 905.721.3000
E: oes@durhamcollege.ca

Whitby campus
T: 905.721.3300
E: wes@durhamcollege.ca

How do I see my program tuition fees?

Please view the program fee calculator page here, by selecting your program, residency and semester intake.

What is my tuition due date?

All tuition due dates can be found on the important dates calendar here.

How can I make a tuition payment?

If you are a domestic student payment options can be seen here.

If you are an international student payment options can be seen here

Please note: Durham College no longer accepts cash as a form of payment.

What other fees am I paying?

All ancillary fees and service fees can be seen here.

How do I complete a part-time registration?
  1. Complete the Part-time Registration Form and submit it to oes@durhamcollege.ca for processing OR you may contact your student advisor for assistance.
  • If you are unsure who your student advisor is, please visit the full list online.
  1. Once your form has been processed and registration opens on Monday, January 4, 2021, you will individually register for courses through your MyCampus To do this, navigate to Helpful Links > Registration > Add/Drop Classes.
  2. After you register go to MyCampus > Helpful Links > Paying Your Fees > Account Summary to review your course(s) fees for the semester. Click here for further steps.
  3. Make a payment for courses either through your MyCampus account or banking institution.

Please review a how to add part-time courses for your reference. If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

How can I see which courses are available?

Once logged into your MyCampus account, refer to Helpful Links > Registration > Look Up Classes to Add. If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

How do I find out the cost of my course(s)?

Once registered for courses, you may view your account summary for total charges. This can be found on your MyCampus account by referring to Helpful Links > Paying Your Fees > Account Summary or Account Summary by Term. If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

How can I make a tuition or services (e.g. official document request or transcript) payment?

New students can make a credit card payment through the online student tuition credit card payment link.

If you are a returning student or you have paid your deposit, you can make a credit card payment through your MyCampus account. Once logged in, you refer to Helpful Links > Paying Your Fees > Credit Card Payment.

Bank payments

Students can make a payment through their banking institution. To make this payment, your payee would be either ‘Durham College’ or ‘Durham College-Tuition’, and the account number would be your nine-digit student number.

Please note: electronic banking takes 3 to 5 business days to be received by the college.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca.

How long do I have to make my payment?

Students will be given five business days to make their payment. Failure to make payment within this time frame may result in course removal. If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

How do I request a copy of my transcript?
  • To request an official transcript you need to complete the Transcript Request Form and return it to oes@durhamcollege.ca or wes@durhamcollege.ca for processing.
  • If you are applying to another institution, you may complete your request through the Ontario Universities’ Application Centre (OUAC) or Ontario College Application Service (OCAS) portal, which will expedite your request.
  • Depending on the individual need, you may be able to use an unofficial transcript. This can be accessed through your MyCampusaccount under Helpful Links > Student Records > Grades > View Unofficial Academic Transcript.
  • You can also submit a formfor processing where your transcript will be mailed through Canada Post to the address on file or your form.

It can take up to two to three weeks during this time for your transcript to be processed, and there is a $14 charge per official transcript request.

There is no pick-up option until the college returns to full services.

If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

How can I obtain my verification of enrolment (VOE)?

Post-secondary students and students in the School of Professional and Part-time Learning can access their verification of program and semester enrolment letters through MyCampus under Helpful Links > Student Records.

Please note: a verification of semester enrolment letter is only available once you have registered for the chosen semester.

If you require a customized letter you can email oes@durhamcollege.ca and request the letter using the Official Documentation form. Please note there is a $6 service charge.

If you require a government verification form (e.g. Service Canada or CPP) please note: Service Canada has approved students to submit their government form, without the official signature and stamp, along with a copy of their Verification of Semester Enrolment. Please visit the “Need to Know” section of MyCampus for more details. Please email oes@durhamcollege.ca.  Please note these forms can only be submitted after January 6, 2021, the first day of classes.

How can I obtain a duplicate copy of my credential?

You may complete and submit the Duplicate Credential Request to oes@durhamcollege.ca. Please note, due to the COVID 19 pandemic our access to printing and postal services is limited as such this request may take longer to fulfil.

 

To access your Verification of Graduation Status Letter go to MyCampus > Helpful Links > Student Records > Verification of Graduation Status Letter.

If you graduated prior to 2002 you may request a verification of graduation letter using the Official Documentation form. Please note there is a $6 service charge.

If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

How can I register for a course in the school of professional and part-time learning?

Course registration can be done online by visiting www.durhamcollege.ca/ppl. If you have any questions, please contact ppl@durhamcollege.ca or oes@durhamcollege.ca.

How can I access my T2202 (Tax form)?

Students can easily access their T2202 on their MyCampus account under Helpful Links > Student Records > Canadian Tax Forms If you have any inquiries, please contact us directly at oes@durhamcollege.ca or wes. If you need to reset your MyCampus password click here.   If you require assistance, please call IT Support at 905.721.3333 or click here to go to the Service Desk portal.

Will my fee appeal still be reviewed during this time?

Yes, fee appeals will still be reviewed on an ongoing basis. Decisions will be communicated via email. If you have any questions, please contact us directly at oes.

Will my withdrawal still be processed at this time?

Domestic program and School of Professional and Part-time Learning course withdrawals will continue to be processed. The international office must process international withdrawals.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca.

I am an approved apprentice; how do I register?

Please visit the apprenticeship website for more information on the registration process.

I am an apprentice; how do I withdraw from or defer my apprenticeship or offer of classroom training?

Contact your designated Ministry of Labour, Training and Skills Development (MLTSD) Employment Training Consultant (ETC). They will advise you what is possible at this time. If a withdrawal is necessary, complete an Official Withdrawal form and send it to wes@durhamcollege.ca.

What are the new important dates for the spring semester?
Parents and Families

Student success is the result of a team effort and as parents and family members, you have an integral role to play.

We believe the more informed you are about DC, the better equipped you will be to support your student.

To learn more about how you can provide support visit our Parents and Families webpage.

Prior Learning and Assessment Recognition (PLAR)
What is the deadline to submit a PLAR or credit transfer?

The last day to submit a PLAR or credit transfer is Tuesday, January 19. Please go to MyCampus to see the new important dates for the spring semester.

What will happen to my PLAR challenge (assignment or exam) that was submitted via courier?

If you have submitted your PLAR challenge, there will be a delay with the Subject Matter Expert (SME) assessing your challenge. If you already have mailed your challenge and/or exam to the college, please email PLAR@durhamcollege.ca indicating the date it was mailed out. If applicable, please provide a tracking number. Challenges and exams will be held at the college until the SME is able to pick it up.

If your exam was written with a proctor, please have your proctor email PLAR@durhamcollege.ca with the date your exam was mailed out. If applicable, please provide a tracking number.

 

If you were scheduled to complete your exam via proctor and are now not able to do so, please email PLAR@durhamcollege.ca

Will there be a delay in processing my PLAR application?

Yes, if you have submitted a PLAR application, there may be a delay with the subject matter expert (SME) assessing your request. If you have any questions about the status of your PLAR assessment, please email PLAR@durhamcollege.ca.

Can I still pay for my PLAR application in-person?

No, in-person payments are not available at this time. You can pay for your PLAR application online via the MyCampus portal. You can make payments on MyCampus by clicking the following on the right-hand side of the page: Helpful Links > Paying Your Fees > click Credit Card payment.  If you do not have access to MyCampus, please email PLAR@durhamcollege.ca.

Recruitment

International students looking for recruitment information can visit www.durhamcollege.ca/international for full admission requirements and information and can send their recruitment questions to international@durhamcollege.ca.

What programs are still open for January or May 2021, and what are the admission requirements?

For programs available for January or May 2021, please check on our website. Once you have researched and found a program you are interested in, click on the program page to view admission requirements, program details, costs, transfer options and more. Should you have more questions about any program, please feel free to email our recruitment team at recruitment@durhamcollege.ca.

How do I apply for a program?

Once you have found a program you are interested in and wish to apply, applications for open programs can be made online at www.ontariocolleges.ca.

If you have any questions about the application process, please connect with our Recruitment team at recruitment@durhamcollege.ca.

If you have applied and have questions about your application, please contact Admissions at admissions@durhamcollege.ca.

How do I change my program?

Changing programs within different schools

You must apply for the program of your choice through ontariocolleges.ca.

You can simply add the new program to your existing application at ontariocolleges.ca. The admission process will begin again, and you will receive an offer if you are qualified, and there are still seats available.

Changing programs within the same school (after semester one)

You may be able to switch programs within the same school/division, and arrangements can be made with your school office. You will need to make an appointment with your student advisor in order to discuss transfer feasibility, assess completed credits and schedule needs.

How can I gain course credit based on work and life experiences?

Prior Learning Assessment and Recognition (PLAR) is the process you can use to gain college credits for previous work and life experiences. Students who successfully meet the learning outcomes of a specific course may be granted credit based on the assessment of their prior learning. For deadline dates and information on how to initiate the PLAR process, please visit www.durhamcollege.ca/PLAR.

How do I apply for credit transfer/exemption if I completed an equivalent course previously?

You may apply for credit transfer if you previously studied at Durham College or another recognized post-secondary institution and feel your prior learning is equivalent to current course requirements. For your previous equivalent course to be recognized, you must:

  • Submit an Application for Credit Transfer through MyCampus by the tenth day of classes. Please note: there are minimum grade requirements for courses to
  • Provide required documentation to support the evaluation (transcripts and course outlines for external requests; course-by-course WES or ICAS evaluation also required for international requests).
  • Attend class until a decision e-mail has been received. Responses typically take 10-15 business days.

The Application for Credit Transfer can be found on MyCampus under Helpful Links.

Full details regarding the credit transfer process can be found at: www.durhamcollege.ca/credittransfer

Are campus tours, in-person appointments and on-campus events still available?

At this time, all on-campus events, including campus tours, Open House and in-person appointments, are cancelled. However, the recruitment team is available remotely to answer your questions. Members of the recruitment team are also available to schedule virtual program information appointments.

To book an appointment, please email recruitment@durhamcollege.ca.

Residence

Residence fees can be paid with the use of one of our online payment methods. For more information on residence and residence payment options, please visit https://durhamresidence.ca/

School Offices

Schools - Open from 8:30 a.m. to 4:30 p.m.

Please call at 905.721.2000 and ask for your school.

 

Locations

 

School of Business & IT Management

Gordon Willey building Room C223

 

School of Health &Community Services

Gordon Willey building Room SW106

 

School of Horticulture & Hospitality Services

Whitby campus Room 120

 

School of Interdisciplinary Studies & Employment Services

Gordon Willey building Room SW216

 

School of Justice & Emergency Services

Gordon Willey building Room F211

 

School of Media, Art & Design

Gordon Willey building Room C237

 

School of Science & Engineering Technology

Gordon Willey building Room H140

 

School of Skilled Trades, Apprenticeship & Renewable Technology

Whitby campus Room 120

Student Academic Learning Services (SALS)
Where can I find accurate, up-to-date information about SALS?

Please visit the DC SALS webpage for information on our services, workshop offerings and to register for peer tutoring.  Detailed information and registration for workshops and tutorials can be found in SALS ONLINE on DC Connect.

What can SALS help me with?
  • Subject specific supports are available in:
    • Accounting and business
    • Anatomy & physiology
    • Biology,
    • Chemistry
    • Math
      • Basic
      • Business
      • Medical
      • Technical
    • Physics,
    • Statistics
  • Writing skills/referencing
  • Academic integrity
  • ESL support
  • Learning, studying & test taking skills/strategies
  • Peer tutoring
What hours will the SALS Centre be open?

The SALS Centre is currently not open for in-person visits; however, SALS staff are working remotely Monday to Friday from 9 a.m. to 5 p.m. employees are working remotely Monday to Friday from 9 a.m. to 5 p.m.

What SALS workshops will be running?

Academic Integrity, Learning/study/test taking and writing skills workshops are being offered remotely through the Zoom platform. No face-to-face workshops are currently being offered. Workshop descriptions are available on the SALS website and registration is available through SALS ONLINE.

Are subject-specific tutorials running?

For information on subject-specific tutorials, refer to the corresponding subject units in SALS ONLINE on DC Connect or contact us at SALS@durhamcollege.ca. Tutorials are currently being delivered via Zoom.

Will Peer Tutoring be running?

Peer tutoring is being offered virtually. Students are not to meet face-to-face at this time.  To register for peer tutoring, or to apply to become a tutor, please visit the SALS website. For any other questions, please email SALS@durhamcollege.ca.

How do I book appointments for SALS?

Please email us at sals@durhamcollege.ca

Student Advisors

More information on Student Advisors and their contact can be found online at - https://durhamcollege.ca/student-life/student-services/student-advisors.

Student Development office
What does the Student Development office offer?

The Student Development office ensures all students feel welcomed and supported on campus by providing diverse, comprehensive programming and services, including: transitioning to college supports, orientation and student life events and student leadership and development opportunities.

Our services include:

Aboriginal/Indigenous Student Support

The First Peoples Indigenous Centre is closed but continues to support students virtually and over the phone. Once the campus is open you can locate them in the new Centre for Collaborative Education. They embrace teachings of all First Nations, Métis and Inuit peoples. Indigenous Coaches support student success through programming and events which promote wellness of the mind, body and spirit. Staff members also elevate awareness of Indigenous culture and barriers through education and events within the campus and local community.

indigenous@durhamcollege.ca

www.durhamcollege.ca/indigenous

Student Leadership Programs

The Institute of Student Leadership (ISL) program aims to provide mutually constructed, active learning opportunities designed to enhance student development and create well-rounded, educated community leaders. Members of the ISL program participate in specialized training in topics such as personal development, diversity and collaboration, while building their leadership experience through a variety of volunteer leadership activities and events.

ISL@durhamhcollege.ca
www.durhamcollege.ca/isl

Transitions (PREP 1000) and Orientation Programing

Durham College offers a variety of programs to ensure you experience a seamless transition to post-secondary education. Students and their families are invited to participate in a series of virtual Orientation sessions designed to help students feel prepared for their first day of college. Orientation programming takes place during the first week of classes to help students learn more about their program expectations, meet new friends and feel at home in their new learning environment.

Studentdevelopment@durhamcollege.ca
firstyear@durhamcollege.ca

Centre for Collaborative Education,
Room CFCE 131
Monday to Friday 8:30 a.m. to 4:30 p.m.

Student Housing

For all questions related to student housing visit https://durhamresidence.ca/

Technology

As a result of the COVID-19 pandemic, Durham College is delivering its fall courses through remote delivery and a combination of face-to-face delivery.

To ensure your success, IT Services (ITS) is available to help. To find out more about hours of operation visit https://durhamcollege.ca/information-regarding-novel-coronavirus/fall-semester

Remote access to Lab Software

AppsAnywhere

Students will now have access to most DC lab software through DCApps.

DCApps  isDCApps is a new web-based app hub, powered by AppsAnywhere, will allow you to run program-specific software using any Windows computer from anywhere.

The web-based tool – AppsAnywhere is displayed as an “App store-style” portal interface. When accessed, you will be able to run software in the labs, to which you are authorized, on your personal Windows computer.

Below are instructions to access DCApps (effective September 4, 2020):

  1. Log on to https://dcapps.durhamcollege.ca/ using your network ID and password on any Windows 10 enabled computer.
  2. Once your DCApps session has been automatically validated, you’ll have access to a variety of applications, based on your program of study. Note, the first time you launch DCApps on your computer, you may be asked to install the AppsAnywhere application.
  3. To launch an application, simply click on the icon.
  4. Once the application has been successfully installed, the application will launch automatically. Applications can easily be uninstalled at any time

Splashtop

ITS has also installed an approach to facilitate students access to computers in specialized labs on campus with more powerful machines and complex software.

To facilitate this, a computer connectivity tool – Splashtop has been installed. Authorized students from specific courses will be given access and allowed to connect remotely from anywhere using their personal device(s). Students authorized to utilize this approach for their course(s) will be informed by their instructors and provided instructions during the start of classes.

To initiate the Splashtop install, students will receive an email welcoming them to the Splashtop product when they are added to the system. Installation starts when you click on a link in the email to: “Accept the invitation from your Administrator”.

When the install is complete your web browser will display a successful login notice.

 

The Splashtop Business App should now display all of the Splashtop remotely-accessible computers to which you have been granted access, organized by room.

Instructors will provide instructions to students approved for this access during classes (effective September 8, 2020).

VPN

The remote access to computers on campus requires students to be able to do this securely. ITS has therefore provisioned access using Virtual Private Network (VPN) for authorized students.

Students approved to connect using VPN will receive detailed instructions  during initial classes of the semester.

These detailed instructions will outline how to download, install and connect to the Global Protect Student VPN used by Durham College and Ontario Tech University. Details will include how to download and install the software, and how to connect to the VPN.

You will Download and Install the correct version of Global Protect for your device: Windows or Apple computer. Ensure you select the correct one for your device.

To initialize this install, authorized students will go to https://svpn.dc-ot.ca2. Sign in with your network ID and password.

Laptop Technology recommendations

To help students have the best remote learning experience possible, Durham College’s IT Services department has identified technology recommendations for each program based on course needs and software requirements. While not required, you may wish to consider these suggestions if you’re purchasing a computer or laptop for the upcoming academic year.

Standard performance

Processor: AMD FX-4300

RAM: 4GB

Storage: 256GB SSD

Operating System: Microsoft Windows 10 Professional or Education x64 SP1
Internet Browser: Mircosoft Edge or Google Chrome (newest version) or Firefox (newest version)
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter

Camera: Webcam/built-in camera

Internet connection

High performance

Processor: i5 or AMD Ryzen 7 2700X

RAM: 8GB

Storage: 256GB SSD

Operating System: Microsoft Windows 10 Professional or Education x64 SP1
Internet Browser: Mircorsoft Edge or Google Chrome (newest version) or Firefox (newest version)
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter

Camera: Webcam/built-in camera

Internet connection

Power performance

Processor: i7

RAM: 16GB

Storage: 256GB SSD

Operating System: Microsoft Windows 10 Professional or Education x64 SP1
Internet Browser: Microsoft Edge or Google Chrome (newest version) or Firefox (newest version)
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter

Camera: Webcam/built-in camera

Internet connection

 

Questions regarding technology recommendations can be directed to the IT Service Desk  or your school office.

Online Services: IT Service Desk Portal

Visit servicedesk.dc-uoit.ca to view more than 30 fact sheets that will answer many of the common computer issues students’ encounter.

Passwords: Network password and MyCampus password:

Network password

Your Network user identification (e.g.  100234567) and Network password are used for most college computer systems including Wi-Fi, DC Connect, and on-campus computers.

MyCampus password

MyCampus is the central hub for information regarding academic, administrative and extracurricular college events. Your MyCampus username is your student identification number (e.g. 1002343567) and the initial password is your date of birth in the format MMDDYY. If you do not have a birth date on file, the password will be your postal code.

(uppercase, no spaces).

Microsoft OneDrive

IT Services is pleased to provide access to Microsoft OneDrive for all Durham College students. This is a secure cloud-based information storage option that will provide students the ability to save files to the cloud and access them from almost any device on-or-off-campus, as long as they have an internet connection. Microsoft OneDrive can also allow files and folders to be shared with other individuals or groups of individuals.

Each student will be provided at least one TB of storage and continue to have access to their personal network space, the H: drive.

To access the OneDrive, students can visit the Office 365 portal, download the application for their mobile iOS or Android device or install the desktop application.

Please view the FAQ for additional information.

If you have any questions, please email the IT Service Desk or call 905-721-3333.

The office of Equity, Diversity and Inclusion
Diversity, Equity and Inclusion Support

The Office of Equity, Diversity and Inclusion is dedicated to providing a safe, respectful and inclusive environment for our students to learn and be social. Supports and services available for students include diversity events and activities; training and education; advocacy; harassment and discrimination investigations; mediation and restorative justice; as well as information and referral services.

diversity@durhamcollege.ca
www.durhamcollege.ca/diversity

RISE (Reach, Include, Support, Elevate)
RISE (Reach, Include, Support, Elevate)

The RISE Program supports students who self-identify as having one or more barriers that could prevent them from being successful in a college environment. Support includes outreach events that highlight the benefits of a post-secondary education, transition programs aimed at helping students to get prepared for success, as well as ongoing coaching support to promote success for the duration of their post-secondary program.

rise@durhamcollege.ca

www.durhamcollege.ca/rise

Sexual Violence Awareness and Support

Durham College is committed to creating a positive space for our community members to learn, work and express themselves in an environment free from all forms of sexual violence. Durham College provides support and education for students, staff and faculty who have been impacted by sexual violence.

svsupport@durhamcollege.ca

Transportation (Parking, transit and U-Pass)
How do I purchase a parking permit?

Due to Covid-19, all of the Parking gates are up, and parking is free for the winter (Until Thursday, April 30). For more information visit https://durham.parkadmin.com/login.

Does PRESTO have an App?

DRT customers can now purchase and pay for their bus fare all from their smartphone with the new PRESTO E-Tickets. This is for occasional riders who do not have a PRESTO card. Once you download the app, you have to register for an account before you can buy an E-Ticket.

Is the U-Pass available to students?

The U-Pass is not available to students during the winter semester. Students can connect with DCSI regarding Presto Cards. For more information visit - http://dcstudentsinc.ca/presto-giveaway/

Wellness Coaching

Wellness coaching is offered through the Campus Health and Wellness Centre

To book an appointment with a Wellness Coach, please call us at 905-721-2000 ext. 3037, email us at CHWC@durhamcollege.ca or go to LIVE chat to book an appointment.

LIVECHAT https://durhamcollege.ca/student-life/health-and-wellness/campus-health-centre

Is the Campus Health Centre open and what services are available?

Yes, the Campus Health Centre is still open supporting students virtually or over the phone and for approved in-person appointments. The Well-Being Centre staff will now be located within the Campus Health Centre to increase your access to Mental Health and Wellness supports.

To book an appointment with a Doctor, Nurse, Mental Health Nurse, Wellness Coach or for Chiropractic, Physio or Massage therapy, please call us at 905-721-2000 ext. 3037, email us at CHC@durhamcollege.ca or go to LIVE chat to book an appointment.

For Mental Health supports: students virtually meet with a team member who conducts a quick initial screening to learn more about a student’s current needs and come up with a strategy to move forward. Students are then referred to the most appropriate service(s) to support their well-being. These may include counselling, wellness coaching or care through other campus supports, such as mental health nursing at DC’s Campus Health Centre.

Wait times for further appointments vary but can be short as they are booked based on a student’s level of safety and urgency.

T: 905.721.2000 Ext. 3037

E: CHC@durhamcollege.ca

LIVECHAT https://durhamcollege.ca/student-life/health-and-wellness/campus-health-centre

What is Wellness Coaching?

Coaching is about helping students build resilience and succeed in achieving their goals; it is not counselling, therapy or academic advising. Coaching helps students learn more about themselves so that they can access their strengths to set goals and make decisions.

How do I connect with a Wellness Coach?

If you have been connected with a coach in the past, you can call 905.721.3037 to book an appointment virtually.

Will coaching cost me anything?

Coaching will not cost you any additional funds, just your time and effort. The more you put in, the more you will benefit.

How many times will I meet with my coach, is there a limit?

The number of times you meet is based on your individual needs and goals. After your first meeting, you and your coach will determine the frequency of future meetings.

What will we talk about?

Your coach will help you identify your strengths. Coaches will also ask questions to help you explore your options so you can make informed decisions. You will have an opportunity to establish goals and create a success plan.

Would I be able to access other services on campus and in the community while I am being coached?

Yes. You will have access to all other services on campus and within the community. In fact, if another resource can better serve you, we encourage you to reach out and connect with them. There may also be a time when your coach recommends another service to you.

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