If you require support, contact the Access and Support Centre. For more information, please visit www.durhamcollege.ca/asc

Complete the Student Information Form and submit your supporting documentation – both found on our website www.durhamcollege.ca/asc, email us or call us directly. A staff member will contact you to arrange your initial appointment.

Yes, we are open to all students during this time virtually and over the phone. Pre-scheduled in-person appointments are available upon request. Both Oshawa and Whitby campuses are taking new students, meeting existing students and supporting students with issues and concerns. Services offered include: Counselling, Accessibility coaching, Peer coaching and Assistive Technology. We kindly ask you reach out to us at the numbers listed below.

Oshawa Campus
T: 905.721.3123
E: asc@durhamcollege.ca

Whitby Campus
T: 905-721-2000 Ext. 4141
E: whitbyasc@durhamcollege.ca

Yes, applications are available at www.ontariocolleges.ca and applications are being processed.

Yes, you can still confirm you offer to a program that is still open and has seats available. Your offer may still be active at ontariocolleges.ca and you will be able to see active offers by logging into your Ontario Colleges account.  If you do not see an active offer and require more information, please contact admissions@durhamcollege.ca.

Offers to open programs will be accepted on a first-come, first serve basis while there are still seats available in a program.

Please contact admissions@durhamcollege.ca for the next steps.

Staff are available by email admissions@durhamcollege.ca between the hours of 8:30 a.m. – 4:30 p.m. In-person service, on campus, is not currently available.

The Campus Health and Wellness Centre offers virtual and in person supports depending on what service you are looking to receive.

Virtual and in person appointments are available for general health-care questions, prescription renewals, wellness coaching and mental health supports between the hours of 8 a.m. and 4 p.m., Monday to Friday (Closed from 12 to 1 p.m.).

Please note:  We have also have in-person appointments for Chiropractic, Physiotherapy, and Registered Massage Therapy. The Doctor may invite you to attend the Campus Health and Wellness Centre in- person for your appointment. If so, you will be emailed directions how to access the Campus Health and Wellness Centre (bring your health card, come alone and wear a mask or face covering). We have implemented Infection Prevention and Control measures to ensure everyone is safe.

T: 905.721.3037
E: CHC@durhamcollege.ca
LIVECHAT https://durhamcollege.ca/student-life/health-and-wellness/campus-health-centre

Please visit the website for updated hours or contact Public Health at 905.668.2020 (press 2).

After hours Mental Health supports 24/7 are available as below:

Good2Talk (24/7) 1.866.925.5454

Durham Mental Health Services Crisis Access

Linkage Line / Mobile Services: Short term crisis beds, visits and free and confidential support line for individuals 16+ with a history of mental illness.  905.666.0483 or 1.800.742.1890

Durham Distress Centre (24/7): telephone counselling, crisis and suicide intervention and referral. 905.430.2522 or 1.800.452.0688

Ontario Shores Crisis Line (24/7): 1.800.263.2679

ONTX Ontario Online & Text Crisis Services: Text is available from your mobile phone from 2 p.m. to 2 a.m. daily and is accessed by dialing 258258. You will need to complete a pre-chat survey and agree to terms and conditions of service and a responder will be available to you.

Talk4Healing: Culturally grounded crisis line for Indigenous women 1.888.200.9997

Durham Rape Crisis Centre (24/7): 905.668.9200

Durham Region Domestic Violence / Sexual Assault Care Centre (Lakeridge Health) (24/7): Crisis line providing counselling and referrals for sexual assault victims, all ages. 905.576.8711

Doctors and nurses are available in the Campus Health and Wellness Centre. Please call to book a virtual appointment. You must provide proof of health insurance with each visit.

The Student Insurance Plan is administered by the Durham Students Inc (DCSI) which is Durham College’s student association. For more information, please visit DCSI’s website http://dcstudentsinc.ca/.

The Campus Health Centre is a medical clinic with access to:

• Physicians
• Allergy and vaccination shots
• Mental Health Services
• On-site laboratory for testing Prescriptions
• Referrals to specialists
• Chiropractic, physiotherapy and registered massage therapist

At this time, ID cards will not be provided for the winter semester. Prior to attending campus, students should download the Durham College App at https://durhamcollege.ca/du-modible and log in using their MyCampus identification and password.  Students may be required to present their course schedule (using the app) to Security who are monitoring the entry points across campus.  Students who require a student ID card can send their request to photoid@dc-uoit.ca.

NOTE: Residence students with meal plans will have a physical card issued to them from the Campus ID office and it will be distributed through the Residence.

Security can be contacted at any time via internal telephones by dialing extension 2400, or by cellphone by dialing 905.721.3211, even during COVID-19. Code Blue Stations are located throughout the Oshawa and Whitby campuses and provide immediate contact with Security.

Students, staff and faculty are encouraged to contact Security at North Campus 905.721.3211 or Whitby Campus 905.721.2000 Ext. 4098 and request Security provide an escort to their car, residence or other campus location.

Log onto MyCampus. Go to ‘Helpful Links’ located on the right-hand side of the screen. Under ‘Registration’ click ‘Books for Term’, then select the correct term (i.e. spring 2021). This will produce a list of the courses you are enrolled in for the upcoming semester. Click on “Go to the Bookstore”. The books for each course will be listed underneath the course title OR visit the Campus Store in person and use one of two PCs located in there bookstore to print your book list.

Due to Covid-19 the Campus Store hours are limited, please visit the website for updated hours and to purchase books online. Please note the Campus Store will ship internationally.

1. Yes, by following these steps: Visit durhamcollege.ca Log onto MyCampus,

Go to ‘Helpful Links’ located on the right-hand side of the screen, under ‘Registration’ click ‘Books for Term’

• Select the correct term (i.e. Spring 2021). This will produce a list of the courses you are enrolled in for Spring 2021.
• Click on “Go to the Bookstore”. The books for each course will be listed underneath the course Title.
• Click on the "Shopping cart" icon on the right or the book title to add the textbook to your basket.
• Click "Continue Shopping" and add the rest of your
• Click "Checkout".
• Skip down to creating a new account and enter all required
• Click "Submit order".
• Choose a ‘Shipping profile".
• Click "Pay now".
• Enter your credit card information and then click "Submit".

Delivery inside Ontario: The Campus Store uses Purolator Courier and requires a signature upon delivery. Please provide a complete street address with street number and street name. P.O. Box numbers and Rural Route numbers are not sufficient. If your order is being delivered within Ontario, please expect to receive it within five business days. For orders outside of Ontario, delivery times vary. Please contact the Campus Store if you have any questions regarding your order.

Books may be returned within 14 days after the first day of classes. The book must be kept in its original wrapping and you must bring your receipt. Any custom edition or final sale prints will be non- refundable. The cashier will inform you of these policies when you purchase your books.

If there is no pricing on the website it means we are awaiting pricing form the publisher. The item is NOT free and as soon as the store is notified of the price, it will be automatically updated on the website. Books that do not have a price indicated or show an on-hand quantity of 0 cannot be ordered on the website. Special order textbooks will be clearly marked under the title and must be prepaid in person at the Campus Store before they will be ordered.

Price matching can only be completed in person at the Campus store. We honour price-matching with the Canadian sites of Amazon and Chapters/Indigo.  The textbook must be in stock on the site being price-matched.  The Campus Store reserves the right to refuse a price-match if it is lower than we can match.

During COVID-19, the used book buyback is operating during limited hours. Please note we do not accept books for buyback during the months of May, September and January. Students often sell their books using the Durham College First-Year Student Facebook page. You can also donate your books to Textbooks for Change at the Campus Store.

Yes, Durham College clothing, accessories, gifts and office supplies can all be purchased online by visiting our website.

The Career Development Office offers students support for anything career or job-related, including online resources through our Hired portal and one-on-one appointments, as well as in class and out of class workshops on a variety of career topics. Coaches are available to assist students and alumni with their:

• Career and education plans.
• Job search strategies including how to build an effective network.
• Resumés and cover letters.
• Portfolio development.
• Interviewing skills.

Graduates have lifetime access to career development services as alumni.

The Hired portal is an online career development portal exclusively designed for DC students and alumni. Log in at http://hired.durhamcollege.ca with your campus network login information. Through the portal you can:

• Book career development coaching appointments.
• Explore the Career Resources section for your program.
• Register for employer recruitment sessions and career workshops.
• View job postings and check out employer links.
• Sign up to receive automatic email notifications on new job postings

Follow our hashtag and accounts on Instagram and Twitter #GetHiredDC for career tips, motivation and information about jobs and workshops listed on the portal.

The Career Development Office is supporting students remotely and offering a variety of services including one-on-one appointments and live webinars.

To book an appointment, please contact careerdevelopment@durhamcollege.ca or book an appointment on the Hired site: http://hired.durhamcollege.ca.

• Career development coaches are meeting virtually with students during COVID-19 via Microsoft Teams. Use the Hired Portal to book all appointments.
  • Online at Hired http://hired.durhamcollege.ca. Log on using your campus network log in information.
  • Email careerdevelopment@durhamcollege.ca.

Generally have a 30-minute time slot with a career development coach who will work with you to help you develop a career action plan. Depending on your appointment your coach may provide tips and resources to help you develop skills to write a great resume or cover letter, learn strategies to job search effectively or ace that interview.

Make a career coaching appointment to explore your options. Career coaches can help you to assess your career situation, identify strengths and interests, and provide guidance in setting goals and plans. Students looking to withdraw from their program are encouraged to speak with a career coach before withdrawing.

1. The Hired Portal has a jobs section that lists on-and-off-campus employment opportunities, http://hired.durhamcollege.ca including part-time, full-time, co-op and contract opportunities!
2. Most on-campus jobs are facilitated through Financial Aid (i.e. Work Study – DC Works or IWorks). To apply, follow these steps:
   1. Complete the Student Financial Profile (be sure to indicate your interest in Work Study), found on MyCampus (under the DC Financial Aid tab).
   2. Receive approval email from Financial
   3. Check the Work Study Jobs on the Hired site for job
   4. Apply using a resume, cover letter and a copy of your

Please note: All on-campus positions funded through the Work Study or Summer Employment programs require a completed Student Financial Profile. DCSI, student residence, Chartwell’s and the Campus Ice Centre may also have positions for students for general part-time work.

Yes. Our coaches are available virtually through Microsoft Teams, or over the phone to assist you with creating cover letters and resumés, and they can provide you with suggestions based on their experiences with employers and recruiters. Meetings are by appointment only (see above for booking info). Career Development also offers:

• • Coaching appointments to discuss the best ways to network and job search,
  • Mock interviews to help you prepare for any type of employment interview; and
  • A huge selection of general and program-specific career resources on the Hired

If invited in for an in-person appointment you will meet your Career Development coach at the following locations:

Oshawa Campus

• Student Services building,
• Room SSB212
• Monday – Friday, 8 a.m. to 4:30 p.m.

Whitby Campus

• Beside Enrolment Services, Room 103
• Monday – Friday, 8 a.m. to 4 p.m.

College honour roll is calculated each semester by your school. All full-time students with a GPA of 4.0 or greater in a semester are considered on the honour roll.

Students who made the honour roll and maintained a semester academic grade average of 4.0 can verify their honour rolls status with their school office. Most schools post paper copies of the honour list in front of the school office or on MyCampus in the school tab under your school icon. Each school operates a bit differently but you can reach out to the school office should you want to verify your honor roll status or have any further questions or concerns.

Students on the Presidents honor roll have 4.0 GPA during their entire program at the time of graduation. An additional certificate is added at graduation showing ‘with honours’.

Co-operative education (co-op) is a mode of delivery and not a separate program. Co-op formally integrates academic studies with formal work experiences with approved employers. Students who successfully complete the co-op requirements will have the co-op work term(s) acknowledged on their academic transcripts. Co-op provides students with structured work experiences that promote career exploration, expand employer contacts and apply in-class teachings to real-work situations.

Co-op students’ alternate periods of work experience in career-related fields with times of academic study according to the following criteria:

• Each work experience is approved by the college as a suitable learning environment.
• The co-op student is engaged in productive work rather than merely observing.
• The co-op student receives remuneration for the work performed.
• The co-op student's progress on the job is monitored by the college.
• The co-op student's performance on the job is supervised and assessed by the student's employer.
• The time spent in periods of work experience must be at least 30 per cent of the time spent in academic study and no more than 75 per cent.

Co-op involves three partners: the employer, the student and the college. The success of the co-op partnership is dependent upon a mutual commitment from all parties and the partnership cannot be altered without the knowledge and consent of all parties.

Available programs are available by visiting https://durhamcollege.ca/programs/co-op.

Yes, a co-operative education co-ordinator is available to assist students with their:

• • Job search
  • Resumé and cover letter
  • LinkedIn profiles.
  • Interviewing

Oshawa Campus

Student Services building, Room SSB211

Monday to Friday, 8 a.m. to 4 p.m.

E: co-op@durhamcollege.ca

Co-op site:  www.durhamcollege.ca/co-op

Whitby campus

Room 103C, Beside Student Enrolment Services (by appointment only)

E: coop@durhamcollege.ca

Co-op site: www.durhamcollege.ca/coop

No, in-person payments are not available at this time. You can make a payment for your credit transfer application online via the Credit Transfer portal on MyCampus. After logging in to MyCampus, you can find the Credit Transfer portal on the right-hand side of the page under Helpful Links > Registration > Application for Credit Transfer. If you have any questions about your application, please contact transfers@durhamcollege.ca

Yes, if you have submitted a credit transfer application, there may be a delay with the subject matter expert (SME) assessing your request. If you have any questions about your application, please contact transfers@durhamcollege.ca.

1. We advise that you request to have an electronic transcript sent to Durham College directly, or mailed to your home address and then forward a scanned copy to transfers@durhamcollege.ca.

Durham College Students Inc. is the independent student association representing all DC students. We are a services-based association that puts students’ needs at the forefront and aims to provide quality campus engagement for every full-time student.

We have a student-run board that represents each of the schools at Durham College. We are providers of full-time students’ health plan coverage and other student services. Through our services we ensure students can excel socially and professionally.

We offer a variety of events and activities to positively impact the student experience.

Join one of our clubs or societies on campus! We have gone virtual. Visit us online and follow us on social media (@dcstudentsinc)

www.dcstudentsinc.ca

Clubs and Societies are a great way to get involved and connect with students from other programs at Durham College. Participating in a club or society is the perfect way to meet new people, have fun and explore similar interests with fellow students.

Check out a list of active clubs here: www.dcstudentsinc.ca/clubs-societies

This year, Clubs and Societies will have access to various programs to support the transition to online meetings and events. Club leaders will be advised on how to operate under the most up-to-date guidelines regarding safety and social distance to ensure the safety of all members.

Yes! Join a Club or Society that is already active, or create your own.

Check out DCSI Digital Here:

E: dcsievents@durhamcollege.ca

T: 905-721-1609 ext. 7615

www.dcstudentsinc.ca/digital

Yes! Events are a great way to make memories and meet even better friends. DCSI events take place throughout the year in various formats. Never miss an event by following DCSI on our social media channels! (@dcstudentsinc)

DCSI Digital is our response to ensuring that students are connected to other students and entertained while off-campus and completing online studies. DCSI will be hosting various events online, and on-campus when safe to do so.

Yes! Events are a great way to make memories and meet even better friends. DCSI events take place throughout the year in various formats. Never miss an event by following DCSI on our social media channels! (@dcstudentsinc)

Outreach is equipped with registered social workers and social service workers who are passionate about providing student support. From counselling services and legal aid support, to our Food Bank, Outreach Services is an inclusive, anti-oppressive, and positive environment for all students. Outreach is focused on equality, equity, and diversity within the campus community and beyond. Outreach Services strives to create a safe space for students to receive help with the various challenges they may be facing.

Outreach Services provides counselling and community care for all students at Durham College.  Outreach Services staff are allies for the LGBTQ2S+ communities on campus, marginalized populations, women’s empowerment, and supporting our community’s diverse populations. We accommodate all students regardless of gender, religion, race, gender identity or expression, socio-economic status, ability, sexual orientation and ethnicity. There is no additional charges for accessing any support at Outreach Services.

Please contact us for further details regarding any of our services/programs.

Oshawa: 905.721.2000 ext. 7615
Whitby: 905.721.2000 ext. 4208
E: outreachdcsi@durhamcollege.ca
T: 905.721.1609 ext.7615

www.dcstudentsinc.ca/outreach

Riot Radio was one of the first internet-based visual radio stations in North America and brings new technology and diverse programming to the campus community. Shows are produced and hosted by DC students.

We offer volunteer opportunities you won’t find anywhere else. Create and host an on-air show about almost anything – your favourite genre of music, movie, sports, hobbies and more or stay behind the scenes and operate the latest tech gear. No experience is needed—just enthusiasm!

On-air Host - Create & share ideas Host solo or as a team

Assistant Technician - Operate the gear Advance your skills

E: riotradio@durhamcollege.ca

T: 905-721-2000 ext. 6590

www.riotradio.ca

Your DCSI Health and Dental Plan connects you directly to a library of health resources customized for your specific needs. From accidents to medication, we’ve got you covered! No one plans to get sick or hurt, but most people need medical care at some point. Our Health Plan alleviates costs and offers many other important benefits such as dental, massage therapy, prescription medication etc.

If you have comparable alternative coverage you may opt-out of the Student Health and Dental Plan during the opt-out period. However, you should be aware that your DCSI Health & Dental Plan offers benefits specifically designed for students. You may find it advantageous to remain enrolled on this plan and coordinate your benefits with your existing coverage.

You can opt-out of the plan or opt-in dependents online (studentvip.ca/dcsi) during the term in which you begin your studies. The various periods are as follows:

Winter Opt Out/In:  Friday, January 1, 2020 – Sunday, January 31, 2021.

Spring Opt Out/In: Saturday, May 1, 2020 – Monday, May 31, 2021.

For more information check out your coverage plan at www.studentvip.ca/dcsi

E: dcsi@durhamcollege.ca

T: 905-721-2000 ext. 3988

Final grades for the Fall 2020 semester will be released on MyCampus on Tuesday, December 22, 2020 at 4:00pm.

Important dates can be found online - https://durhamcollege.ca/info-for/current-students/important-dates

The add/drop a course option will be available on MyCampus as of 4 pm on Monday, August 31. Please go to MyCampus to see the new important dates for the fall semester.

Part-time registration opened on January 4.  Please go to MyCampus for additional information.  The steps are also listed below.

1. Complete the Part-time Registration Form and submit it to Enrolment Services for processing OR you may contact your student advisor for assistance.
   • If you are unsure who your student advisor is, please visit the full list online.
2. Once your form has been processed, you will individually register for courses through your MyCampus on January 4.  To do this, navigate to Helpful Links > Registration > Add/Drop Classes.
3. Make a payment for courses either through your MyCampus account or banking institution.

If you have any questions, please contact Enrolment Services through LiveChat or through email at oes@durhamcollege.ca or wes@durhamcollege.ca

We also encourage students to check the Professional and Part-time Learning website to see if your course is available online.  Please check MyCampus for any updates for part-time registration.

Course registration can be done online by visiting www.durhamcollege.ca/ppl

If you have any questions, please contact ppl@durhamcollege.ca or oes@durhamcollege.ca

Secondary and Professional and Part-time Learning students can access their verification of program and semester enrolment letters through MyCampus under Helpful Links - Student Records.

Please note: a verification of semester enrolment letter is only available once you have registered for the chosen semester.

If you require a customized letter you can email oes@durhamcollege.ca and request the letter using the Official Documentation form.  Please note there is a $6 service charge.

If you require a government verification form please email oes@durhamcollege.ca

Credit Card

New students can make a credit card payment through the online student tuition credit card payment link.  If you are a returning student, you can make a credit card payment through your MyCampus account. Once logged in, you refer to Helpful Links > Paying Your Fees > Credit Card Payment.

Bank payments

Students can make a payment through their banking institution. To make this payment, your payee would be either ‘Durham College’ or ‘Durham College-Tuition’, and the account number would be your nine-digit student number.

Please note: electronic banking takes 3-5 business days to be received by the college.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca

The graduation application for spring graduation will open in April, check important dates for more information. Professional and Part-time Learning students who have completed their program can apply to graduate; however, credentials will not be produced until we return to full services.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca

You may complete and submit the Duplicate Credential Request, which will be processed when we return to full service.

You may access a verification of graduation letter on MyCampus under Helpful Links > Student Records > Verification of Graduation Status

If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca

• OUAC/OCAS: if you are applying to another institution, you may complete your request through the portal, which will expedite your request
• You can request to have an official transcript sent electronically to an institution, such as a post-secondary school of employer by completing the Transcript Request Form. Official transcripts cannot be sent electronically to a student.
• Unofficial transcript: depending on the individual need, you may be able to use an unofficial transcript. This can be accessed through your MyCampus account under Helpful Links > Student Records > Grades > View Unofficial Academic Transcript.  There is a letter explaining the need to use unofficial transcripts during the COVID pandemic.  You can access a copy here.

There is no pick-up or mailing options until we return to full services.

Yes, fee appeals will still be reviewed on an ongoing basis. Decisions will be communicated via email.

If you have any questions, please contact us directly at oes@durhamcollege.ca.

Domestic program and Professional and Part-time Learning course withdrawals will continue to be processed. The International Education Office must process international withdrawals.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca.

Contact your designated Ministry of Labour, Training and Skills Development Employment Training Consultant. They will advise you what is possible at this time. If a withdrawal is necessary, complete an Official Withdrawal form and send it to wes@durhamcollege.ca.

Students can easily access their T2202 on their MyCampus account under Helpful Links > Student Records > Canadian Tax Forms

If you have any inquiries, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca.

If you need to reset your MyCampus password, go to the MyCampus login page and follow the reset password link under the MyCampus Login.  If you require assistance, please call IT Support at 905.721.3333 or click here to go to the Service Desk portal.

Returning students who do not wish to attend a semester should withdraw themselves from the semester and speak to a student advisor when they want to return. They will also need to complete a Return to Full-time Studies form.

The 360 insights Entrepreneurhsip Centre is currently closed to the public due to COVID-19 precautions, however both the FastStartDC program and the EnactusDC club are operating online and accepting new students every day!

• • To sign up for FastStart, email: crystal.pollard@durhamcollege.ca
  • To volunteer with EnactusDC team, email: hello@enactusdc.com

Yes, for sure! Our dedicated team of work study students are able to support your marketing needs through video conferencing and screen sharing. We hope to return to the studio for in-person photography needs later this year, however at this time we have developed great resources to support students in producing their own photography from home!

Yes! Once you are signed up for FastStart, you will have access to FastStart’s mandatory starter module called IdeaEngine, which is on DC Connect, and accessible from anywhere, at any time. This year we are also offering our business model and marketing modules online to support any students who will not be on campus. To sign up for FastStart’s free, online program, email: crystal.pollard@durhamcollege.ca.

We expect to compete in the 2020-2021 competition year, however we are unsure at this time if we will be competing virtually or in-person. Projects teams are working away and they are always looking for new volunteers to join their community of social entrepreneurs! To learn more about EnactusDC, visit: www.enactusdc.com

The Financial Aid and Awards Office administers various financial aid and awards programs to reward academic achievement and to provide financial assistance. The office is responsible for the administration of scholarships, bursaries and the work study programs. The office is also responsible for the administration of OSAP, government student aid from other Canadian provinces as well as federal/provincial scholarships and federal/provincial bursary programs. Our goal is to guide students so they may have the appropriate financial supports in place to successfully achieve their educational goals.

Financial Aid and Awards phone inquiries are currently suspended. Please send your question via email to the corresponding email address below.  To avoid delays, all emails should be sent from your DCMail account and include your full name (first & last) as well as your student number.

Financial Aid inquiries: financialaid@durhamcollege.ca

Student Awards inquiries: studentawards@durhamcollege.ca

On-Campus Employment inquiries: dcstudentemployment@durhamcollege.ca

The Financial Aid tab in MyCampus hosts information on all of our institutional aid programs, work study programs as well as internal, external and government scholarship and bursary programs. You can also apply to most of these programs through the Financial Aid self-service found on this tab. We encourage you to check it out!

Appointments can be booked through MyVisit (https://myvisit.com/#!/home/) for existing students. All Financial Aid appointments will be conducted virtually online or via phone until further notice. Please do not come onto the campus for your appointment.

Students currently approved for the DCWorks program should contact their direct supervisors regarding work assignments.  DC has committed to pay continuity for Work-Study employees for regularly scheduled hours.  Where work-study students did not have regularly scheduled hours, your supervisor will continue to approve the average amount of weekly hours worked.  Students will be required to continue to submit hours through Web Time Entry for Managers to approve.

If this is your first time applying for OSAP funding, you will need to register for an OSAP Access Number (OAN); otherwise, use your existing OAN to log in. When you have successfully logged-in to your account you will be brought to the “My Applications” page. From here, you will be able to start a new application, or review an existing one. www.ontario.ca/OSAP

After you have completed and submitted your application, it will be reviewed for completeness and the amount you are eligible to receive will be calculated. It is very important that you monitor your application’s progress through your OSAP account. If certain information is missing or invalid your application may be put on hold.

The MSFAA or Master Student Financial Assistance Agreement, is a lifetime student loan agreement for full-time students. It is completed only once, usually at the beginning of your post-secondary studies. The agreement contains terms and conditions to accept before you receive your OSAP funding. It is also how the National Student Loans Service Centre (NSLSC) receives your banking information so they can deposit your OSAP funding directly to your account.

The National Student Loans Service Centre (NSLSC) will send you an email when it's time for you to register for your online account and complete your online MSFAA. This is generally two-to-three business days from the date you submit your OSAP application. The email will have a link to the NSLSC website where you'll have to enter your MSFAA number. If this step is not completed your OSAP funding cannot be released. If you are a returning student and had an MSFAA in your previous year, you do not need to repeat this process.

To view detailed information about your funding, including the amount you can expect to receive, you must log in to your OSAP account and review your Funding Summary. This will tell you how much you are getting for the school year and when the funding is expected to be released.

The Financial Aid and Awards Office will attempt to automatically confirm your enrolment to OSAP, a few days prior to your funding release date for each term. If you have not submitted all required documents your OSAP will be placed on hold and your enrolment will not be confirmed. You should regularly check your OSAP account and your DC Mail account for messages regarding your OSAP application.

To ensure your OSAP is released as soon as possible the most important thing you can do is apply as early as possible. Make sure to monitor your application regularly and submit any outstanding documents as soon as possible. Finally, make certain that you are registered in the course that you specified on your OSAP application. If you are not registered by the beginning of the term, your OSAP funding will be delayed.

OSAP applications and disbursements will continue to be processed without any interruption. OSAP funds cannot be released until the first day of classes and takes approximately five-to--10 business days to be processed. Until further notice, any supporting documents you are required to submit for your OSAP application should be uploaded directly to your OSAP account. Instructions on how to upload can be found on the OSAP website.  ontario.ca/OSAP

1. Documents required for Financial Aid or Awards purposes other than OSAP should be scanned in PDF format and forwarded to the appropriate email as listed above or to your Financial Aid Coach if you have been dealing with them directly.

Yes, during COVID-19 we are asking students to reach out to our staff via email or email indigenous@durhamcollege.ca. A variety of programs are still being offered virtually. The First Peoples Indigenous Centre is where you can embrace your First Nations, Metis or Inuit roots through Smudging, ceremony, crafts, and teachings. You can also book an appointment for a one on one visit with an Elder/Traditional Knowledge Keeper. Indigenous coaches offer support, information, community referrals and programming specific to Indigenous student’s needs.

Any student can self-identify as an Indigenous person if they believe they are related to or descended from the Indigenous peoples of Canada (First Nations, Métis or Inuit). Students may also identify using preferred terms that more accurately reflect their own definition or perception of identity. We highly encourage all students to self-identify who meet these guidelines.

You can register by visiting  https://durhamcollege.ca/info-for/indigenous-students/self-identification

Although the First Peoples Indigenous Centre is not open at this time, staff continue to meet with students virtually and over the phone. To book an appointment or learn more about the First Peoples Indigenous Centre please email indigenous@durhamcollege.ca.

When we return to campus after COVID-19, you are welcome to Smudge in the First Peoples Indigenous Student Centre at the Oshawa campus.

Although the First Peoples Indigenous Centre is not open at this time, staff continue to meet with students virtually and over the phone. To book an appointment or learn more about the First Peoples Indigenous Centre please call (905)721-2000 Ext. 2529 or email indigenous@durhamcollege.ca

Please note that the FPIC is currently closed for in-person visits. Once we open our spaces, the campus opens you can find us at the below locations.

Oshawa campus

CFCE 141
Monday to Friday 8:30 a.m. to 4:30 p.m.
E: indigenous@durhamcollege.ca

Whitby campus

Coaching and Support Centre, Room 180

For further information regarding meal plans please call us at (905) 721-2000 Ext 2685.

Choose your plan on the Chartwell’s Food Services website at http://www.dineoncampus.ca/DurhamOntarioTech and pay for the plan online using a credit card.

Chartwell’s Food Services office

Marketplace Food Court, Gordon Willey building

Monday to Friday, 9:30 a.m. to 3:30 p.m.

T: 905.721.2000 ext. 2685

Yes, they can. Students with allergies who are on the mandatory meal plan can make arrangements with the executive chef who will do their best to accommodate the student’s needs. Within the Fresh Food Company, standard precautions are taken. For example: “This item is made with”, or “This item may contain” labels are posted on respective products. If you are unsure of any food item, do not hesitate to ask the staff about it.

Currently, no microwaves are available.

Yes, they can. Students with allergies who are on the mandatory meal plan can make arrangements with the executive chef who will do their best to accommodate the student’s needs. Within the Fresh Food Company, standard precautions are taken. For example: “This item is made with”, or “This item may contain” labels are posted on respective products. If you are unsure of any food item, do not hesitate to ask the staff about it.

Registration opened on December 7. Please visit MyCampus for your program’s date and time.  You will be able to register into your schedule up until Tuesday, January 12.

Classes are scheduled to begin on Wednesday, January 6 in an online delivery format. Please go to MyCampus to see the new important dates for the fall semester.

The International Education Office remains open and continues to service students virtually over the phone and in-person by pre-scheduled appointment. Please call us or email us for further information. Once the campus opens you can find us at the below location.

Oshawa Campus
Student Services Building,
Room SSB 210
T: 905.721.2000 ext. 7697
E: international@durhamcollege.ca

The International Education office offers a range of supports on immigration, health insurance, orientation, working in Canada, Canadian income taxes and engagement activities. The International Education office can also connect students with supports across the campus, such as physical and mental health supports, access and support, diversity and inclusion services and more. Contact the International Education office for services and supports

Durham College partners with institutions around the world to on capacity building projects for quality education that is driven by industry need, and promotes gender equity and environmental sustainability. These programs are funded by the Federal Government of Canada and involve faculty, staff and students working together to learn good practices in the development and management of new academic programs.

The diverse regions of the world, and their social, economic and political networks, are increasingly interconnected and Canada’s international profile is becoming ever more dynamic. As a leading member of Canada’s higher-education system, Durham College has an important role to play in engaging in the changing world of the 21st century. Each program of study offered at the college is responding to the needs of the global economy, industries, and services, requiring college graduates to be interculturally effective and prepared to negotiate the challenges and opportunities that arise in such complex international environments.

We over 2,000 international students from more than 80 countries.

As of March 1, 2021, the North Oshawa Campus Library is open for current students, faculty and staff with significant limitations on number of people permitted in the building. Masks are required and physically distanced seating is indicated by signs.  A valid COVID Pre-screen result must be shown upon entry. While the Library at the Whitby campus remains closed, material housed in this location can be requested for pick up at the Oshawa Campus Library or home delivery.

Visit our website for updates : https://durhamcollege.ca/student-life/campus-services/library/services/library-service-updates  

Our subject librarians are here to help! You can find a list of our librarians organized by your program here. You can reach us by email, online chat or make a one-on-one appointment. They will help you make the best use of your time in locating the books, eBooks, periodicals, newspapers, journals, government documents and videos that you need for your studies. You can also find assistance by clicking the chat button on our library website to connect to our AskON chat help service.

The Learning Portal - https://tlp-lpa.ca/home is a rich online resource for both students and faculty that you can access 24/7. It has useful modules on things like study skills, writing and research. The newest module on learning online https://tlp-lpa.ca/home/learning-online features tips for staying motivated, studying smart and navigating technology.

Yes. With the current restrictions in place, there are 16 public computer workstations available on the second floor. You can check out a laptop plus a whole range of other technologies.

Yes, we also have a Library at the Whitby campus location; it is located beside the IT Computing Commons. While the Library at the Whitby campus remains closed, material housed in this location can be requested for pick up at the Oshawa Campus Library or home delivery. We look forward to seeing you there when we re-open.

E: library@durhamcollege.ca

www.durhamcollege.ca/library

Oshawa campus

Circulation desk

T: 905.721.3082

Reference desk

T: 905.721.8668 ext. 2390

E: reference@durhamcollege.ca

Whitby campus

T: 905.721.2000 ext. 4218

E: whitby.library@durhamcollege.ca

To print, while on campus, students must access the print portal Papercut, (campusprinting.dc-uoit.ca) and apply credits to manage print jobs.

Returning students should note that changes have been made to the print credits process and printing will now function on a “pay as you go” service for which you are responsible.

Any existing print credit balances from the 2019/20 academic year will be brought forward and can be used in the spring semester and students will be able to purchase “print packs” to top up their cards as they wish. It is recommended that credits be purchased no less than a day in advance to allow for the processing of updates.

The changes follow a reduction in ancillary fees paid by students. As printing charges are no longer included in these fees, this allows you full management of your printing. This means that the $23.00 print credits that were applied in the past on student cards at the start of the academic year will no longer occur. Ancillary fees will continue to cover other facets of technology services including your use of DC Connect, MyCampus and DCApps (a new portal allowing students to access many software titles in computer labs remotely).

Students can purchase print credits online at  https://durham.bookware3000.ca/Catalogue/durham-college-online-catalogue/supplies/print-packs or in person at the Oshawa and Whitby Campus Stores. As well, you can print on any printer on campus without adding the printer to your laptop.

If you wish to verify your purchased print credits balance (when on campus or when connected via VPN), please visit the campus printing self-service portal at http://campusprinting.dc-uoit.ca. To login to the portal use your network username and password, this portal provides many features including a view of your print history, and view the print rates for a variety of printers (colour, black and white, double sided etc.) and other print details.

***Please note print credit balances from last academic year will carry over to the spring semester due to the Pay-as-you-go print credit changes, the $23.00 print credits placed on cards September 1 will no longer be applied ***

To print while on campus, remember:

• Printing on-campus will now function on a “pay as you go” service
• Print credit balances from last academic year (2020/2021) will carry over to the winter and spring semester
• You are responsible to purchase your own print credits
• Purchase credits no less than a day in advance to allow for the processing of updates
• Print on any printer on campus without adding the printer to your laptop
• View the print rates for a variety of printers (colour, black and white, double sided etc.)

Print rates:

Black & White prints - 3 cents per page

Coloured prints - 30 cents per page

Duplex Printing - 2 cents per page (B&W), 10 per cent discount per page (colour)

Gordon Willey building

• The Pit (in-between B and C wing doors)
• B-Wing – 2nd floor across from Tim Horton’s

Other locations

• UB Cafe (near vending machines)

There is an ATM located in front of the cafeteria close to the stairwell.

Please contact DCSI for information on how to reserve a locker during the spring 2021 semester.

T: 905.721.1609 ext. 7615 www.dcstudentsinc.ca.

Once the campus opens you can find us at the below locations. We have two locations:

Hours of Operation:

Monday, Tuesday, Thursday and Friday - 8:30 a.m. to 4:30 p.m.

Wednesday - 10:00 a.m. To 4:30 p.m.

Oshawa campus

Student Services building, Room SSB 207
T: 905.721.3000
E: oes@durhamcollege.ca

Whitby campus
T: 905.721.3300
E: wes@durhamcollege.ca

Please view the program fee calculator page here, by selecting your program, residency and semester intake.

All tuition due dates can be found on the important dates calendar here.

If you are a domestic student payment options can be seen here.

If you are an international student payment options can be seen here

Please note: Durham College no longer accepts cash as a form of payment.

All ancillary fees and service fees can be seen here.

1. Complete the Part-time Registration Form and submit it to oes@durhamcollege.ca for processing OR you may contact your student advisor for assistance.

• If you are unsure who your student advisor is, please visit the full list online.

2. Once your form has been processed and registration opens on Monday, January 4, 2021, you will individually register for courses through your MyCampus To do this, navigate to Helpful Links > Registration > Add/Drop Classes.
3. After you register go to MyCampus > Helpful Links > Paying Your Fees > Account Summary to review your course(s) fees for the semester. Click here for further steps.
4. Make a payment for courses either through your MyCampus account or banking institution.

Please review a how to add part-time courses for your reference. If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

Once logged into your MyCampus account, refer to Helpful Links > Registration > Look Up Classes to Add. If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

Once registered for courses, you may view your account summary for total charges. This can be found on your MyCampus account by referring to Helpful Links > Paying Your Fees > Account Summary or Account Summary by Term. If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

New students can make a credit card payment through the online student tuition credit card payment link.

If you are a returning student or you have paid your deposit, you can make a credit card payment through your MyCampus account. Once logged in, you refer to Helpful Links > Paying Your Fees > Credit Card Payment.

Bank payments

Students can make a payment through their banking institution. To make this payment, your payee would be either ‘Durham College’ or ‘Durham College-Tuition’, and the account number would be your nine-digit student number.

Please note: electronic banking takes 3 to 5 business days to be received by the college.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca.

Students will be given five business days to make their payment. Failure to make payment within this time frame may result in course removal. If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

• To request an official transcript you need to complete the Transcript Request Form and return it to oes@durhamcollege.ca or wes@durhamcollege.ca for processing.
• If you are applying to another institution, you may complete your request through the Ontario Universities’ Application Centre (OUAC) or Ontario College Application Service (OCAS) portal, which will expedite your request.
• Depending on the individual need, you may be able to use an unofficial transcript. This can be accessed through your MyCampusaccount under Helpful Links > Student Records > Grades > View Unofficial Academic Transcript.
• You can also submit a formfor processing where your transcript will be mailed through Canada Post to the address on file or your form.

It can take up to two to three weeks during this time for your transcript to be processed, and there is a $14 charge per official transcript request.

There is no pick-up option until the college returns to full services.

If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

Post-secondary students and students in the School of Professional and Part-time Learning can access their verification of program and semester enrolment letters through MyCampus under Helpful Links > Student Records.

Please note: a verification of semester enrolment letter is only available once you have registered for the chosen semester.

If you require a customized letter you can email oes@durhamcollege.ca and request the letter using the Official Documentation form. Please note there is a $6 service charge.

If you require a government verification form (e.g. Service Canada or CPP) please note: Service Canada has approved students to submit their government form, without the official signature and stamp, along with a copy of their Verification of Semester Enrolment. Please visit the “Need to Know” section of MyCampus for more details. Please email oes@durhamcollege.ca.  Please note these forms can only be submitted after January 6, 2021, the first day of classes.

You may complete and submit the Duplicate Credential Request to oes@durhamcollege.ca. Please note, due to the COVID 19 pandemic our access to printing and postal services is limited as such this request may take longer to fulfil.

To access your Verification of Graduation Status Letter go to MyCampus > Helpful Links > Student Records > Verification of Graduation Status Letter.

If you graduated prior to 2002 you may request a verification of graduation letter using the Official Documentation form. Please note there is a $6 service charge.

If you have any questions, please contact Enrolment Services at oes@durhamcollege.ca or wes@durhamcollege.ca.

Course registration can be done online by visiting www.durhamcollege.ca/ppl. If you have any questions, please contact ppl@durhamcollege.ca or oes@durhamcollege.ca.

Students can easily access their T2202 on their MyCampus account under Helpful Links > Student Records > Canadian Tax Forms If you have any inquiries, please contact us directly at oes@durhamcollege.ca or wes. If you need to reset your MyCampus password click here.   If you require assistance, please call IT Support at 905.721.3333 or click here to go to the Service Desk portal.

Yes, fee appeals will still be reviewed on an ongoing basis. Decisions will be communicated via email. If you have any questions, please contact us directly at oes.

Domestic program and School of Professional and Part-time Learning course withdrawals will continue to be processed. The international office must process international withdrawals.

If you have any questions, please contact us directly at oes@durhamcollege.ca or wes@durhamcollege.ca.

Please visit the apprenticeship website for more information on the registration process.

Contact your designated Ministry of Labour, Training and Skills Development (MLTSD) Employment Training Consultant (ETC). They will advise you what is possible at this time. If a withdrawal is necessary, complete an Official Withdrawal form and send it to wes@durhamcollege.ca.

Important dates can be found online - https://durhamcollege.ca/info-for/current-students/important-dates

The last day to submit a PLAR or credit transfer is Tuesday, January 19. Please go to MyCampus to see the new important dates for the spring semester.

If you have submitted your PLAR challenge, there will be a delay with the Subject Matter Expert (SME) assessing your challenge. If you already have mailed your challenge and/or exam to the college, please email PLAR@durhamcollege.ca indicating the date it was mailed out. If applicable, please provide a tracking number. Challenges and exams will be held at the college until the SME is able to pick it up.

If your exam was written with a proctor, please have your proctor email PLAR@durhamcollege.ca with the date your exam was mailed out. If applicable, please provide a tracking number.

If you were scheduled to complete your exam via proctor and are now not able to do so, please email PLAR@durhamcollege.ca

Yes, if you have submitted a PLAR application, there may be a delay with the subject matter expert (SME) assessing your request. If you have any questions about the status of your PLAR assessment, please email PLAR@durhamcollege.ca.

No, in-person payments are not available at this time. You can pay for your PLAR application online via the MyCampus portal. You can make payments on MyCampus by clicking the following on the right-hand side of the page: Helpful Links > Paying Your Fees > click Credit Card payment.  If you do not have access to MyCampus, please email PLAR@durhamcollege.ca.

Please visit the DC SALS webpage for information on our services, workshop offerings and to register for peer tutoring.  Detailed information and registration for workshops and tutorials can be found in SALS ONLINE on DC Connect.

• Subject specific supports are available in:
  • Accounting and business
  • Anatomy & physiology
  • Biology,
  • Chemistry
  • Math
    • Basic
    • Business
    • Medical
    • Technical
  • Physics,
  • Statistics
• Writing skills/referencing
• Academic integrity
• ESL support
• Learning, studying & test taking skills/strategies
• Peer tutoring

The SALS Centre is currently not open for in-person visits; however, SALS staff are working remotely Monday to Friday from 9 a.m. to 5 p.m. employees are working remotely Monday to Friday from 9 a.m. to 5 p.m.

Academic Integrity, Learning/study/test taking and writing skills workshops are being offered remotely through the Zoom platform. No face-to-face workshops are currently being offered. Workshop descriptions are available on the SALS website and registration is available through SALS ONLINE.

For information on subject-specific tutorials, refer to the corresponding subject units in SALS ONLINE on DC Connect or contact us at SALS@durhamcollege.ca. Tutorials are currently being delivered via Zoom.

Peer tutoring is being offered virtually. Students are not to meet face-to-face at this time.  To register for peer tutoring, or to apply to become a tutor, please visit the SALS website. For any other questions, please email SALS@durhamcollege.ca.

Please email us at sals@durhamcollege.ca

The Student Development office ensures all students feel welcomed and supported on campus by providing diverse, comprehensive programming and services, including: transitioning to college supports, orientation and student life events and student leadership and development opportunities.

Our services include:

Aboriginal/Indigenous Student Support

The First Peoples Indigenous Centre is closed but continues to support students virtually and over the phone. Once the campus is open you can locate them in the new Centre for Collaborative Education. They embrace teachings of all First Nations, Métis and Inuit peoples. Indigenous Coaches support student success through programming and events which promote wellness of the mind, body and spirit. Staff members also elevate awareness of Indigenous culture and barriers through education and events within the campus and local community.

indigenous@durhamcollege.ca

www.durhamcollege.ca/indigenous

Student Leadership Programs

The Institute of Student Leadership (ISL) program aims to provide mutually constructed, active learning opportunities designed to enhance student development and create well-rounded, educated community leaders. Members of the ISL program participate in specialized training in topics such as personal development, diversity and collaboration, while building their leadership experience through a variety of volunteer leadership activities and events.

ISL@durhamhcollege.ca
www.durhamcollege.ca/isl

Transitions (PREP 1000) and Orientation Programing

Durham College offers a variety of programs to ensure you experience a seamless transition to post-secondary education. Students and their families are invited to participate in a series of virtual Orientation sessions designed to help students feel prepared for their first day of college. Orientation programming takes place during the first week of classes to help students learn more about their program expectations, meet new friends and feel at home in their new learning environment.

Studentdevelopment@durhamcollege.ca
firstyear@durhamcollege.ca

Centre for Collaborative Education,
Room CFCE 131
Monday to Friday 8:30 a.m. to 4:30 p.m.

The Office of Equity, Diversity and Inclusion is dedicated to providing a safe, respectful and inclusive environment for our students to learn and be social. Supports and services available for students include diversity events and activities; training and education; advocacy; harassment and discrimination investigations; mediation and restorative justice; as well as information and referral services.

diversity@durhamcollege.ca
www.durhamcollege.ca/diversity

RISE (Reach, Include, Support, Elevate)

The RISE Program supports students who self-identify as having one or more barriers that could prevent them from being successful in a college environment. Support includes outreach events that highlight the benefits of a post-secondary education, transition programs aimed at helping students to get prepared for success, as well as ongoing coaching support to promote success for the duration of their post-secondary program.

rise@durhamcollege.ca

www.durhamcollege.ca/rise

Durham College is committed to creating a positive space for our community members to learn, work and express themselves in an environment free from all forms of sexual violence. Durham College provides support and education for students, staff and faculty who have been impacted by sexual violence.

svsupport@durhamcollege.ca

• • durhamcollege.ca/sexualviolence All-gender washroom identification: http://www.durhamcollege.ca/services/services-for- students/diversity/all-gender-washrooms
  • Respect Campaign: durhamcollege.ca/respect

Due to Covid-19, all of the Parking gates are up, and parking is free for the winter (Until Thursday, April 30). For more information visit https://durham.parkadmin.com/login.

DRT customers can now purchase and pay for their bus fare all from their smartphone with the new PRESTO E-Tickets. This is for occasional riders who do not have a PRESTO card. Once you download the app, you have to register for an account before you can buy an E-Ticket.

The U-Pass is not available to students during the winter semester. Students can connect with DCSI regarding Presto Cards. For more information visit - http://dcstudentsinc.ca/presto-giveaway/