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  • Professional Selling and Business Development (graduate certificate) – NEW

Professional Selling and Business Development (graduate certificate) – NEW

Ministry-approved title: Professional Selling and Business Development


Featured image for program.
Credential
Graduate Certificate
Location
Oshawa
OCAS Code
PSBD
Next Intake
September 2024
View all intakes
Faculty
Faculty of Business
Length
Two semesters
Delivery
More than 75% of this program is delivered in-person. Learn more.
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Ask a current Student

Program Overview

Today’s professional selling environment is dynamic, virtual and borderless. It continues to outpace growth in other professions and has been named one of the top five high-demand specializations over the past decade in Canada.

Students in Durham College’s (DC) Professional Selling and Business Development Ontario college graduate certificate (OCGC) program will gain global perspectives into the selling process; learn real-world, industry-standard selling methods; and be sales-ready by graduation to begin a promising future in the professional selling industry.

Graduates will be recognized for their achievements and receive their Professional Sales Certificate from the Canadian Professional Sales Association (CPSA) to support employment in Canada and will be well-positioned to pursue additional CPSA designations, including Certified Sales Associate (CSA), Certified Sales Professional (CSP) and Certified Sales Leader (CSL). Graduates will also receive micro-credentials in Salesforce.com, LinkedIn Sales Navigator, and SmartFox Technologies.

Ask a current Student

Intakes and Availability

Date Domestic Availability International Availability
September 2024OpenOpenApply now
ProgramHighlights
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Admission Requirements

  • Ontario College Diploma, Ontario College Advanced Diploma or Degree
  • Mature Student Status, or equivalent

Tuition

  • Year one domestic: $3,284 (CAD)
  • Year one international: $15,091.82 (CAD)

View full costs

Semester 1 Courses

  • Business-to-Business (B2B) Sales
  • Agile Selling
  • Business Development Strategies
  • Business-to-Business (B2B) Marketing
  • Customer Relationship Management (CRM) Analytics
  • Professional Business-to-Business Communications

View all courses

Career Options

WHAT YOU COULD BE

  • Account Manager
  • Sales Representative
  • Sales Consultant
  • Business Development Representative
  • Business Development Manager
  • Inside Sales Representative
  • Outside Sales Representative
  • Account Executive
  • Salesperson
  • Account Manager
  • Sales Associate
  • Account Specialist
  • Client Advisor
  • Client Engagement Specialist
  • Consultant
  • Technical Sales Representative
  • Technical Account Manager
  • Marketing Specialist

View all career options

Connect with us

I AM A CANADIAN APPLICANT

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I AM AN INTERNATIONAL APPLICANT

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905.721.2000 ext. 7697

I HAVE ALREADY APPLIED

Please contact the international office.

Program Details

Developed in response to the growing need for skilled graduates specialized in professional selling, the Professional Selling and Business Development graduate certificate program prepares students with the knowledge, skills and expertise required to work within the sales industry.

Courses in this program immerse students in a learning environment that encourages them to think critically to solve complex problems by combining artificial intelligence (AI), machine learning, online simulations, international case competitions, real-world case studies and interaction with industry professionals to support their future careers in the industry.

Students will gain hands-on experience and come away with a deeper understanding of industry-accepted selling methodologies, prospecting, account and relationship management, business-to-business marketing techniques, negotiating, follow-up and tools and technologies that generate revenue and maintain long-term consultative relationships with business clients.

Through a variety of specialized courses, students will have the opportunity to apply their knowledge in an optional 14-week, 420-hour work-term placement. Students will be equipped with the knowledge and skills required to successfully apply their expertise and professional selling skills in a sales organization with the ability to translate theoretical learning to the actual field. This work-term placement provides valuable career experience and an opportunity for the graduate to move into a full-time selling role. DC is dedicated to assisting students in securing their work-term placement and supports them throughout the process.

PROGRAM LEARNING OUTCOMES

As a Professional Selling and Business Development graduate, you will be able to:

  • Conduct research to create evidence-informed value propositions to close sales and support business decision making.
  • Implement and adapt strategic communication planning processes and tools to generate leads, develop business opportunities and improve client retention and loyalty.
  • Prepare and deliver a sales solution based on an analysis to meet customer requirements in domestic and global markets.
  • Conceptualize, create and implement a sales plan to support the development of marketing activities, manage the sales pipeline, and build sustainable revenue growth.
  • Incorporate business ethics and corporate social responsibility in the selling of products or services.
  • Use sales technology software to support account and customer relationship management.
  • Construct plans for strategic account management, project management and sales team development in alignment with equity, diversity and inclusion best practices in Canada.
  • Apply strategies for personal and professional development to enhance sustainable performance, establish working relationships with colleagues and clients and maintain currency within the industry in a Canadian context.
  • Analyze data to develop strategies that support the creation and assessment of business development opportunities.
  • Facilitate negotiations and overcome objections for closing the sale.

Admission Requirements

  • Ontario College Diploma, Ontario College Advanced Diploma or Degree
  • Mature Student Status, or equivalent

Courses

The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.

SEMESTER 1

  • Business-to-Business (B2B) Sales
  • Agile Selling
  • Business Development Strategies
  • Business-to-Business (B2B) Marketing
  • Customer Relationship Management (CRM) Analytics
  • Professional Business-to-Business Communications

SEMESTER 2

  • Strategies for Effective Negotiations
  • Professional Selling Methodologies
  • Strategic Leadership and Critical Thinking
  • Capstone - Integrated Business Development and Selling
  • Financial Analytics and Metrics for Sales
  • Virtual Selling

SEMESTER 3 – OPTIONAL WORK-TERM PLACEMENT

Courses, course descriptions and delivery formats are subject to change.

Course delivery

More than 75% of this program is delivered in-person.

The rest of the coursework will be delivered using hybrid, flexible or online formats. Students will come to campus to complete in-person learning requirements.Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.

In-person:
Course is delivered in person, on campus within a classroom, lab, shop or studio.
Flexible:
Course is taught in one of DC’s technology-enabled learning classrooms and online at the same time. Students can choose to attend in-person or online.
Hybrid:
Part of the course is delivered online, remotely, and part is in-person on campus within a classroom, lab, shop or studio.
Online:
Fully remote course delivery.

Costs

  • Domestic students should plan for an annual (2 semester) fee of $3,284.00.
  • International students should plan for an annual (2 semester) fee of $15,091.82.
 
YEAR ONE FEES Domestic International
Tuition $3,284.00 $15,091.82
Compulsory Ancillary $1,421.53 $1,919.53
Program Incidental $250.00 $250.00
Total Fees: $4,955.53 $17,261.35
 

Career Options

WHAT YOU COULD BE

  • Account Manager
  • Sales Representative
  • Sales Consultant
  • Business Development Representative
  • Business Development Manager
  • Inside Sales Representative
  • Outside Sales Representative
  • Account Executive
  • Salesperson
  • Account Manager
  • Sales Associate
  • Account Specialist
  • Client Advisor
  • Client Engagement Specialist
  • Consultant
  • Technical Sales Representative
  • Technical Account Manager
  • Marketing Specialist

 INDUSTRIES YOU COULD WORK IN

  • Information technology (such as, cloud computing, hardware and software, telecommunications, etc.) 
  • Logistics 
  • Pharmaceutical 
  • Wholesale and Manufacturing 
  • Financial services 
  • Insurance 
  • Chemical (such as, industrial chemicals, pesticides, cleaning supplies, etc.) 
  • Automotive 
  • Real Estate 
  • Education & Training 
  • Art Galleries 
  • Fashion 
  • Film 
  • Publishing 

Program Transfer, Degree Completion and Additional Credentials

Graduates may also be eligible to apply their academic credits toward further study through Durham College’s partnerships with many Canadian and international colleges and universities.

Work Term Placement

Students will have the opportunity to gain work-integrated learning experience in a supervised setting through a 14-week, 420-hour optional work-term placement following their second semester. Students will be equipped with the knowledge and skills required to successfully apply their expertise and professional selling skills in a sales organization with the ability to translate theoretical learning to the actual field. This placement provides valuable career experience and an opportunity for the graduate to move into a full-time selling role.

Land Acknowledgement

Durham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.

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2000 Simcoe St. N.
Oshawa, ON, Canada L1G 0C5

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1610 Champlain Avenue
Whitby, ON, Canada L1N 6A7

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