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Former title: Mediation – Alternative Dispute Resolution
The ability to resolve conflict is a 21st-century skill required for success in today’s workforce. Trained dispute resolution professionals are in demand across many careers. Students in this program develop a range of alternative dispute resolution, conflict analysis and conflict communication skills. Our graduates are prepared to negotiate and resolve conflict, in both formal and informal situations, within businesses, communities and families. This program has the unique advantage of providing a highly relevant experiential learning opportunity to students as they run their own conflict resolution service on campus. This hands-on practice can enhance on-the-job effectiveness and ensure our students are ready to handle diverse dispute scenarios, giving our graduates a competitive edge. This program is approved by ADRIO,OAFM and FDRIO, and 100 per cent of our students said the program gave them knowledge and skills that will be useful in their future career.
Applicants whose first language is not English or who are internationally educated in a non‐English speaking country must meet Durham College’s English Language Proficiency Policy.
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To help students succeed in programs with remote learning requirements, Durham College’s IT Services department has identified minimum technology recommendations. While these are not program requirements, these suggestions will help ensure students have the right tools to support a quality remote learning experience.
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This program is approved by the ADR Institute of Ontario (ADRIO) and students in the program receive a 16-month student membership with ADRIO. This program is also approved by the Ontario Association for Family Mediation (OAFM) and Family Dispute Resolution Institute of Ontario (FDRIO).
This program is designed for students with previous education. Please see the entrance requirements section of this page for more detail.
If you are a university or college graduate or a professional wishing to gain additional conflict resolution skills, as well as an Ontario college graduate certificate, this program will provide you with the tools, knowledge, and practice to effectively negotiate, analyze and resolve conflict in various settings such as:
This program also offers an experiential learning component that enables you to participate in the operation of Campus Conflict Resolution Services.
The courses listed below are for incoming students. If you are a current student, please refer to your program of study for the year you began your program. Your program of study can be found on MyDC.
Courses and course descriptions are subject to change. Please note that as a result of COVID-19 the 2023-2024 program of study may be modified to accommodate program delivery changes.
More than 50% of this program is delivered in-person.
The rest of the coursework will be delivered using hybrid, flexible or online formats. Students will come to campus to complete in-person learning requirements. Detailed schedules, with course-specific delivery information, will be available after registration. Courses, course descriptions and delivery formats are subject to change.
Walls to Bridges (W2B) is an optional experiential learning course, offering a unique opportunity for college and correctional students to co-create learning within a prison classroom setting. Through dialogue and shared inquiry, students explore course content that is both academic and experiential in nature. Space is limited and as such, students will be required to engage in an interview process prior to selection. Once selected, students will be required to attend a presentation by prison representatives at Durham College to understand the prison rules and expectations. The “Resiliency in Society” W2B course examines resilience and its intersection with social justice. Together, inside and outside students critically examine definitions of resilience from psychological and sociological perspectives; explore constructs such as power, privilege, access, and agency and consider the implications for resilience. Students are introduced to various Canadian narratives and real-life examples of resilience at the individual and social group level.
Campus Conflict Resolution Services (CCRS) is an experiential learning course, offering a unique opportunity for CRMD students to engage in all aspects of running a conflict resolution business on campus. Providing education and intervention services, CCRS enables CRMD students to build confidence and competency as they apply the knowledge and skills they are learning in the program. CCRS is a student-run conflict resolution service providing free and confidential conflict resolution support to students on campus. CRMD students engage in all operational activities including promotion, record keeping, designing and delivering of conflict resolution customized workshops, and as requested by clients CRMD students will provide individualized conflict coaching, negotiation support, pre-mediation and mediation activities, and other dispute resolution-based activities.
Graduates may also be eligible to apply their academic credits toward further study through Durham College’s partnerships with many Canadian and international colleges and universities.
To help students have the best remote learning experience possible, Durham College’s IT Services department has identified technology recommendations for each program based on course needs and software requirements. While not required, students may want to consider these suggestions if they are purchasing a computer or laptop for the upcoming academic year.
Storage: 256GB SSD
Operating System: Microsoft Windows 10 Professional or Education x64 SP1
Internet Browser: Internet Explorer 11 or Google Chrome (newest version) or Firefox (newest version)
Network Adapter: 802.11ac 2.4/5 GHz wireless adapter
Camera: Webcam/built-in camera
Questions regarding technology recommendations can be directed to the IT Service Desk or the school office.